Introduction: Nowadays the Western mental health system is in transformation to recovery-oriented and trauma informed care in which experiential knowledge becomes incorporated. An important development in this context is that traditional mental health professionals came to the fore with their lived experiences. From 2017 to 2021, a research project was conducted in the Netherlands in three mental health organizations, focussing on how service users perceive the professional use of experiential knowledge. Aims: This paper aims to explore service users’ perspectives regarding their healthcare professionals’ use of experiential knowledge and the users’ perceptions of how this contributes to their personal recovery. Methods: As part of the qualitative research, 22 service users were interviewed. A thematic analysis was employed to derive themes and patterns from the interview transcripts. Results: The use of experiential knowledge manifests in the quality of a compassionate user-professional relationship in which personal disclosures of the professional’s distress and resilience are embedded. This often stimulates users’ recovery process. Conclusions: Findings suggest that the use of experiential knowledge by mental health professionals like social workers, nurses and humanistic counselors, demonstrates an overall positive value as an additional (re)source.
"Sociologist of education Annette Lareau is renowned in her field for her compassionate ethnographic work and the insightful ideas she's able to draw from it. With Listening to People, she has given us an extremely practical guide to doing the kind of work she has been celebrated for. Lareau covers just about everything a social scientist needs to know--formulating a topic and honing it down to a good research question, obtaining IRB approval, finding a site and making introductions, conducting high-quality interviews and participant--observation, taking good notes and writing them up later, analyzing the data, and best of all, making clear how much the data analysis and the writing are part of the same process. Her tone throughout is about as straightforward as it gets, and she very generously shares stories of her own mistakes, missteps, and anxieties. Written for students and scholars in sociology, education, communications, social work, and possibly political science, anthropology, and related fields, the book will be an indispensable guide for graduate students and faculty in the social sciences (broadly conceived), and is even suitable for undergraduates"-- Provided by publisher.
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Transitions in health care and the increasing pace at which technological innovations emerge, have led to new professional approach at the crossroads of health care and technology. In order to adequately deal with these transition processes and challenges before future professionals access the labour market, Fontys University of Applied Sciences is in a transition to combining education with interdisciplinary practice-based research. Fontys UAS is launching a new centre of expertise in Health Care and Technology, which is a new approach compared to existing educational structures. The new centre is presented as an example of how new initiatives in the field of education and research at the intersection of care and technology can be shaped.
