The research described in this paper provides insights into tools and methods which are used by professional information workers to keep and to manage their personal information. A literature study was carried out on 23 scholar papers and articles, retrieved from the ACM Digital Library and Library and Information Science Abstracts (LISA). The research questions were: - How do information workers keep and manage their information sources? - What aims do they have when building personal information collections? - What problems do they experience with the use and management of their personal collections? The main conclusion from the literature is that professional information workers use different tools and approaches for personal information management, depending on their personal style, the types of information in their collections and the devices which they use for retrieval. The main problem that they experience is that of information fragmentation over different collections and different devices. These findings can provide input for improvement of information literacy curricula in Higher Education. It has been remarked that scholar research and literature on Personal Information Management do not pay a lot of attention to the keeping and management of (bibliographic) data from external documentation. How people process the information from those sources and how this stimulates their personal learning, is completely overlooked. [The original publication is available at www.elpub.net]
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From the article: "Abstract Maintenance processes of Dutch housing associations are often still organized in a traditional manner. Contracts are based on lowest price instead of ‘best quality for lowest price’ considering users’ demands. Dutch housing associations acknowledge the need to improve their maintenance processes in order to lower maintenance cost, but are not sure how. In this research, this problem is addressed by investigating different supply chain partnering principles and the role of information management. The main question is “How can the organisation of maintenance processes of Dutch housing associations, in different supply chain partnering principles and the related information management, be improved?” The answer is sought through case study research."
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This paper essentially presents an exploration of the relationship between organizational culture and information systems management. Three contributions are offered namely the findings of a study of the organizational culture and information management competencies of five organizations in the Netherlands, with particular reference to the reliability of the measurements tool that was used, as well as an exploratory study of the relationship between organizational culture and the ability of an organization to manage its information systems. A brief review of the literature reveals that these two concepts in combination have been studied extensively, but that their conceptualization are somewhat fragmented in nature. In an effort to study the relationship using a more inclusive frame of reference the paper then presents a description of two models that were used the foundation for the design of a measurement tool to investigate the topic. The results provides a description of the general culture and information systems management abilities of the organizations and also suggest that the measurement tool is indeed reliable. Further analysis reveals that several variables from within each of the two main concepts, organizational culture and information systems management, are correlated.
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De bestuurlijke informatievoorziening voor het tactische en strategische management kan tegenwoordig tot stand komen op basis geavanceerde Executive Information Systems (EIS). Maar 'bestuurlijke informatievoorziening met EIS' vraagt om essentiele basiskennis omtrent besturen en bestuurlijke informatie binnen organisaties. In dit artikel staan met name de toepassing van de tools centraal.
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When it comes to hard to solve problems, the significance of situational knowledge construction and network coordination must not be underrated. Professional deliberation is directed toward understanding, acting and analysis. We need smart and flexible ways to direct systems information from practice to network reflection, and to guide results from network consultation to practice. This article presents a case study proposal, as follow-up to a recent dissertation about online simulation gaming for youth care network exchange (Van Haaster, 2014).
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This paper investigates how management accounting and control systems (operationalized by using Simons’ (1995a) levers of control framework) can be used as devices to support public value creation and as such it contributes to the literature on public value accounting. Using a mixed methods case study approach, including documentary analysis and semi-structured interviews, we found diverging uses of control systems in the Dutch university of applied sciences we investigated. While belief and interactive control systems are used intensively for strategy change and implementation, diagnostic controls were used mainly at the decentral level and seen as devices to make sure that operational and financial boundaries were not crossed. Therefore, belief and interactive control systems lay the foundation for the implementation of a new strategy, in which concepts of public value play a large role, using diagnostic controls to constrain actions at the operational level. We also found that whereas the institution wanted to have interaction with the external stakeholders, in daily practice this takes place only at the phase of strategy formulation, but not in the phase of intermediate strategy evaluation.
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In this thesis several studies are presented that have targeted decision making about case management plans in probation. In a case management plan probation officers describe the goals and interventions that should help offenders stop reoffending, and the specific measures necessary to reduce acute risks of recidivism and harm. Such a plan is embedded in a judicial framework, a sanction or advice about the sanction in which these interventions and measures should be executed. The topic of this thesis is the use of structured decision support, and the question is if this can improve decision making about case management plans in probation and subsequently improve the effectiveness of offender supervision. In this chapter we first sketch why structured decision making was introduced in the Dutch probation services. Next we describe the instrument for risk and needs assessment as well as the procedure to develop case management plans that are used by the Dutch probation services and that are investigated in this thesis. Then we describe the setting of the studies and the research questions, and we conclude with an overview of this thesis.
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Creating adaptive systems becomes increasingly attractive in the context of specific groups of users, such as agricultural users. This group of users seems to differ with respect to information processing, knowledge management and learning styles. In this work we aim to offer directions toward increasing decision support systems usability, by tailoring toward user learning styles. The results show that decision support systems need to be redesigned toward providing agricultural users with a more efficient time management and study environment, and facilitating group interaction.
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De bestuurlijke informatievoorziening voor het tactische en strategische management kan tegenwoordig tot stand komen op basis geavanceerde Executive Information Systems (EIS). Maar 'bestuurlijke informatievoorziening met EIS' vraagt om essentiele basiskennis omtrent besturen en bestuurlijke informatie binnen organisaties. In dit artikel komt met name de organisatorische vereisten en inbedding aan bod.
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The presentation of management information on screens and paper is aimed at the initiation of control actions in order to bring about predefinied goals. The terms and concepts used in this control information can be interptreted in different ways. It is of vital importance that adequate definitions for these terms and concepts are provided, because of the area of tension betrween those that control and those being controlled. The creation of a common conceptual framework and the maintenance of concepts and definitions can be supported by the construction of an organization-specific lexicon and the use of modern IT tools.
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