Summary Project objectives This study fits into a larger research project on logistics collaboration and outsourcing decisions. The final objective of this larger project is to analyze the logistics collaboration decision in more detail to identify thresholds in these decisions. To reach the overall objectives, the first step is to get a clearer picture on the chemical and logistics service providers industry, sectors of our study, and on logistics collaboration in these sectors. The results of this first phase are presented in this report. Project Approach The study consists of two parts: literature review and five case studies within the chemical industry. The literature covers three topics: logistics collaboration, logistics outsourcing and purchasing of logistics services. The five case studies are used to refine the theoretical findings of the literature review. Conclusions Main observations during the case studies can be summarized as follows: Most analyzed collaborative relationships between shippers and logistics service providers in the chemical industry are still focused on operational execution of logistics activities with a short term horizon. Supply management design and control are often retained by the shippers. Despite the time and cost intensive character of a logistics service buying process, shippers tendering on a very regular basis. The decision to start a new tender project should more often be based on an integral approach that includes all tender related costs. A lower frequency of tendering could create more stability in supply chains. Beside, it will give both, shippers and LSPs, the possibility to improve the quality of the remaining projects. Price is still a dominating decision criterion in selecting a LSP. This is not an issue as long as the comparison of costs is based on an integral approach, and when shippers balance the cost criterion within their total set of criteria for sourcing logistics services. At the shippers' side there is an increased awareness of the need of more solid collaboration with logistics service providers. Nevertheless, in many cases this increased awareness does not actually result in the required actions to establish more intensive collaboration. Over the last years the logistics service providers industry was characterized by low profit margins, strong fragmentation and price competition. Nowadays, the market for LSPs is changing, because of an increasing demand for logistics services. To benefit from this situation a more pro-active role of the service providers is required in building stronger relationships with their customers. They should pay more attention on mid and long term possibilities in a collaborative relation, in stead of only be focused on running the daily operation.
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Western-European consumers have become not only more demanding on product availability in retail outlets but also on other food attributes such as quality, integrity, and safety. When (re)designing food supply-chain networks, from a logistics point of view, one has to consider these demands next to traditional efficiency and responsiveness requirements. The concept ‘quality controlled logistics’ (QCL) hypothesizes that if product quality in each step of the supply chain can be predicted in advance, goods flows can be controlled in a pro-active manner and better chain designs can be established resulting in higher product availability, constant quality, and less product losses. The paper discusses opportunities of using real-time product quality information for improvement of the design and management of ‘AgriFood Supply Chain Networks’, and presents a preliminary diagnostic instrument for assessment of ‘critical quality’ and ‘logistics control’ points in the supply chain network. Results of a tomato-chain case illustrate the added value of the QCL concept for identifying improvement opportunities in the supply chain as to increase both product availability and quality. Future research aims for the further development of the diagnostic instrument and the quantification of costs and benefits of QCL scenarios.
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The paper discusses the growing importance of urban freight research given the increasing urban population trends. The complexity of urban freight systems means that it is essential for the public and private sectors to work together - one way to achieve this has been through freight partnerships. A short review of freight partnerships highlights the way in which they have fostered mutual understanding among urban freight stakeholders. The literature on shared situational awareness (SSA) and joint knowledge production (JKP) has been adapted to position freight partnerships and to further develop and link these partnerships to the concept of a living laboratory concerned with urban freight transport. This novel application of the living lab concept is introduced. Next, the first phases of a city logistics living lab brought in practice in Rotterdam are shortly mentioned. The living lab concept fits the complexities of the urban freight system well and has been a cornerstone of a recently started major freight project in the EU (CITYLAB). © 2016 Published by Elsevier B.V.
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A large share of urban freight in cities is related to construction works. Construction is required to create attractive, sustainable and economically viable cities. When activities at and around construction sites are not managed effectively, they can have a negative impact on the cities liveability. Construction companies implementing logistics concepts show a reduction of logistic costs, less congestion around the sites and improved productivity and safety. The client initially sets the ‘ground rules’ for construction in the tendering process. This paper explores how tendering for construction projects can support sustainable urban construction logistics. We explore the potential for tendering construction projects, by both public and private clients, for sustainable urban construction logistics and we present a conceptual framework for specifying ‘logistics quality’ as a quality criterion for EMAT (Economically Most Advantageous Tender). Our exploration results in questions for further research in tendering for sustainable urban construction logistics.
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Purpose Electric freight vehicles (EFVs) are one of the solutions to improve city logistics’ sustainability. EFVs, that are electric powered light and heavy vehicles with a number plate, have the potential to make zero emission city logistics possible within the urban area. However, although trials have been undertaken for the last years, large-scale usage of EFVs in city logistics does not occur yet. EFVs are technically possi- ble, but the implementation of EFVs in practice is relatively limited. Design This chapter examines by reviewing current and past EFV implementations, what are the challenges, barriers and success factors for EFVs in city logistics operations. EFVs have especially positive envir- onmental effects, but are overall usually more expensive (especially in procurement) than conventional vehicles. Besides, other technical and operational issues remain to be solved, and many uncertainties still exist on long-term usage. Findings Three main barriers for large-scale EFV uptake are identi- fied. The current logistics concepts are developed for conventional vehi- cles and should be redesigned to fit EFVs better. Local authorities’ support is essential in order to find a positive (or not too negative) business case. And EFV implementation requires companies that want to be sustainable. This contribution presents examples of how some companies or authorities deal with these barriers. Value This chapter concludes by identifying elements that are necessary for acceleration of EFV uptake in city logistics operations.
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The demand for the transport of goods within the city is rising and with that the number of vans driving around. This has adverse effects on air quality, noise, safety and liveability in the city. LEFVs (Light Electric Freight Vehicles) offer a potential solution for this. There is already a lot of enthusiasm for the LEFVs and several companies have started offering the vehicles. Still many companies are hesitating to start and experience. New knowledge is needed of logistics concepts for the application of LEFVs. This paper shows the outcomes of eight case studies about what is needed to successfully deploy LEFVs for city logistics.
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Process Mining can roughly be defined as a data-driven approach to process management. The basic idea of process mining is to automatically distill and to visualize business processes using event logs from company IT-systems (e.g. ERP, WMS, CRM etc.) to identify specific areas for improvement at an operational level. An event log can be described as a database entry that signifies a specific action in a software application at a specific time. Simple examples of these actions are customer order entries, scanning an item in a warehouse, and registration of a patient for a hospital check-up.Process mining has gained popularity in the logistics domain in recent years because of three main reasons. Firstly, the logistics IT-systems' large and exponentially growing amounts of event data are being stored and provide detailed information on the history of logistics processes. Secondly, to outperform competitors, most organizations are searching for (new) ways to improve their logistics processes such as reducing costs and lead time. Thirdly, since the 1970s, the power of computers has grown at an astonishing rate. As such, the use of advance algorithms for business purposes, which requires a certain amount of computational power, have become more accessible.Before diving into Process Mining, this course will first discuss some basic concepts, theories, and methods regarding the visualization and improvement of business processes.
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Urban logistics is vital to keep the urban fabric running, but affects liveability while operators also have to deal with shrinking space in which they have to conduct operations. Despite this, there is primarily a lot of focus on decarbonising logistics as well as on logistics concepts to improve the efficiency of urban logistics going into urban areas. In this study we address the spatial footprint of logistics and possibilities to reduce this on a neighbuorhood level. We develop a typology with different archetype neighbourhoods in which we estimate the logistics footprint per area with a decomposition in different logistics segments and number of vehicles towards the year 2035. Based upon that we propose interventions for stakeholders to jointly reduce the negative impact. This study sheds more light on the importance of area.
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Although urban agriculture as a way to come to sustainable urban food systems can be questioned and we have to be aware not falling into a ‘local trap’ regarding its benefits (Born & Purcell, 2006), initiatives for urban agriculture emerge all over the world. Some of these primarily focus on achieving social and educational goals while others try to become an (high tech) alternative to existing food supply chains. Whichever the goals of urban agriculture, in practice many of these initiatives have difficulties in their (logistics) operations. Research on urban agriculture and local‐for‐local food supply chains mainly focuses on environmental and economic benefits, alternative production techniques, short food supply chains (logistics infrastructure) or socio‐economic benefits of urban agriculture. So far, the alignment of urban agriculture goals with the chosen logistics concept – which includes more aspects than only infrastructure – has not gained much attention. This paper tries to fill this gap through an exploration of urban agriculture projects – both low and high tech – from around the world by using the integrated logistics concept (Van Goor et al., 2003). The main question to be answered in this paper is: to what extend can the integrated logistics concept contribute to understanding logistics drivers and barriers of urban agriculture projects? To answer this question, different urban agriculture projects were studied through information on their websites and an internet based questionnaire with key players in these projects. Our exploration shows that the ILC is a useful tool for determining logistics drivers and barriers and that there is much potential in using this concept when planning for successful urban agriculture projects.
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To realize a more sustainable city logistics system the focus should go beyond reducing emissions only. Next to zero emission vehicles, reduction of urban logistics trips is required in light of several urban, environmental and economic challenges. This contribution focuses on the role of hubs and decoupling points, where logistics flows to and from a city are decoupled from the flows in a city, to optimize the city logistics. For six distinctive hubs or decoupling point concepts, we examine the potential under current market and legal conditions. By decomposing city logistics in subsegments and urban logistics trip structures, we estimate the realistic trip reduction potential of decouple points in the current city logistics conditions.
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