We designed a wine recommendation robot and deployed it in a small supermarket. In a study aimed to evaluate our design we found that people with no intent to buy wine were interacting with the robot rather than the intended audience of wine-buying customers. Behavioural data, moreover, suggests a very different evaluation of the robot than the surveys that were completed. We also found that groups were interacting more with the robot than individuals, a finding that has been reported more often in the literature. All of these findings taken together suggest that a novelty effect may have been at play. It also suggests that field studies should take this effect more seriously. The main contribution of our work is in identifying and proposing a set of indicators and thresholds that can be used to identify that a novelty effect is present. We argue that it is important to focus more on measuring attitudes towards robots that may explain behaviour due to novelty effects. Our findings also suggest research should focus more on verifying whether real user needs are met.
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Onderzoekers van het MOVES-onderzoeksprogramma hebben een vierde whitepaper uitgebracht. In deze publicatie is de belangrijkste kennis over maatschappelijke effecten van topsportevenementen bij elkaar gebracht. Ook zijn er kennishiaten benoemd die richting geven aan vervolgonderzoek. De thema’s die worden behandeld zijn: sportdeelname, welzijn, sociale cohesie, trots en geluk. Daarnaast is beschreven op welke manier topsportevenementen als hefboom (‘podium’) gebruikt kunnen worden en hoe dat tot impact en legacy kan leiden. Dit whitepaper maakt deel uit van werkpakket 4.
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This paper focuses on the topical and problematic area of social innovations. The aim of this paper is to develop an original approach to the allocation of social innovations, taking into account characteristics such as the degree of state participation, the scope of application, the type of initiations as well as the degree of novelty, which will be elaborated on further in this article. In order to achieve this goal, the forty-two most successful social innovations were identified and systematized. The results of this study demonstrated that 73.5% of social innovations are privately funded, most of them operating on an international level with a high degree of novelty. Moreover, 81% of all social innovations are civic initiatives. Social innovations play an important role in the growth of both developed and less developed countries alike as highlighted in our extensive analysis
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