Zoekresultaten

Passende en snelle hulp aan gezinnen

Als inwoners een hulpvraag hebben, is het streven van de gemeente Den Haag om deze hulpvraag centraal te stellen. Bij het Centrum Jeugd & Gezin (CJG) heeft de Pilot Integrale Toegang gedraaid, om inwoners die zich melden met hulpvragen op het gebied van opvoeden en opgroeien sneller en beter te helpen. Door een brede vraagverheldering brengt de pilot in kaart hoe inwoners het beste geholpen kunnen worden, met daarbij nadrukkelijk aandacht voor wat er in het voorliggend veld en bij andere domeinen dan jeugd en gezin geboden kan worden. De gedachte hierachter is dat de hulpvraag van een inwoner zich vaak niet beperkt tot één probleem of leefdomein. Het is daarom van belang dat er aandacht is voor alle leefdomeinen. De pilot is onderzocht door het lectoraat Jeugdhulp in Transformatie van De Haagse Hogeschool. De onderzoekers benutten de pilot-registratiedata, hielden interviews met gezinnen en professionals en spraken in focusgroepen met betrokken professionals. Het onderzoek geeft antwoord op de vragen of de pilot leidt tot 1. snellere en betere hulp, 2. een brede vraagverheldering en 3. meer verwijzingen naar het voorliggend veld en andere domeinen. Ook is een antwoord gezocht op de vragen 4. of de randvoorwaarden voor de pilot aanwezig waren en 5. wat het gewenste profiel van de intaker is.

Pilot skillspaspoort Schiphol

Organising smart city projects

We studied 12 smart city projects in Amsterdam, and –among other things- analysed their upscaling potential and dynamics. Here are some of our findings:First, upscaling comes in various forms: rollout, expansion and replication. In roll-out, a technology or solution that was successfully tested and developed in the pilot project is commercialised/brought to the market (market roll-out), widely applied in an organisation (organisational roll-out), or rolled out across the city (city roll-out). Possibilities for rollout largely emerge from living-lab projects (such as Climate street and WeGo), where companies can test beta versions of new products/solutions. Expansion is the second type of upscaling. Here, the smart city pilot project is expanded by a) adding partners, b) extending the geographical area covered by the solution, or c) adding functionality. This type of upscaling applies to platform projects, for example smart cards for tourists, where the value of the solution grows with the number of participating organisations. Replication is the third and most problematic type of upscaling. Here, the solution that was developed in the pilot project is replicated elsewhere (another organisation, another part of the city, or another city). Replication can be done by the original pilot partnership but also by others, and the replication can be exact or by proxy. We found that the replication potential of projects is often limited because the project’s success is highly context-sensitive. Replication can also be complex because new contexts might often require the establishment of new partnerships. Possibilities for replication exist, though, at the level of working methods, specific technologies or tools, but variations among contexts should be taken into consideration. Second, upscaling should be considered from the start of the pilot project and not solely at the end. Ask the following questions: What kind of upscaling is envisioned? What parts of the project will have potential for upscaling, and what partners do we need to scale up the project as desired? Third, the scale-up stage is quite different from the pilot stage: it requires different people, competencies, organisational setups and funding mechanisms. Thus, pilot project must be well connected to the parent organisations, else it becomes a “sandbox” that will stay a sandbox. Finally, “scaling” is not a holy grail. There is nothing wrong when pilot projects fail, as long as the lessons are lessons learned for new projects, and shared with others. Cities should do more to facilitate learning between their smart city projects, to learn and innovate faster.

Final report – Loughborough Operational Pilot

This OP was deployed in two phases, focusing on Vehicle-to-Home (V2H) and Vehicle-to-Grid (V2G). Its first phase took place at a private residence in Loughborough and ran from March 2017 up to December 2017. This phase 1 is also referred to as the ‘Loughborough pilot’. The second phase took place from February 2020 until present at a comparable residence in Burton-upon-Trent, thereafter, referred to as the ‘Burton pilot’ or ‘phase 2’. Both pilots included bi-directional chargers, Electric Vehicles (EV), Battery Static Storage (BSS) and rooftop solar PhotoVoltaic panels (PV).The main goals of this pilot were to demonstrate the added value of V2H and V2G of using additional energy storage and PV in households.Challenges encountered in the project include interoperability issues, particularly in phase 1, and the unforeseen development of the homeowner selling his house, meaning a new location needed to be found. However, this challenge ultimately provided an excellent opportunity to implement lessons for interoperability and to act upon the recommendations from the intermediate analysis of the Loughborough pilot. This report is mainly focussed on phase 1 (Loughborough), and additional analysis for Burton-upon-Trent (phase 2) can be found in the appendix.

Smart city pilot projects, scaling up or fading out?

In many cities, pilot projects are set up to test or develop new technologies that improve sustainability, urban quality of life or urban services (often labelled as “smart city” projects). Typically, these projects are supported by the municipality, funded by subsidies, and run in partnerships. Many projects however die after the pilot stage, and never scale up. Policymakers on all levels consider this as a challenge and search for solutions. In this paper, we analyse the process of upscaling, focusing on smart city projects in which several partners –with different missions, agenda’s and incentives- join up. First, we review the extant literature on upscaling from development studies, business studies, and the transition management literature. Based on insights from these literatures, we identify three types of upscaling: roll-out, expansion and replication, each with their own dynamics, context sensitivity and scaling barriers. We illustrate the typology with recent smart city projects in Amsterdam. Based on desk research and in-depth interviews with a number of project stakeholders and partners of the Amsterdam Smart City platform, we analyse three projects in depth, in order to illustrate the challenges of different upscaling types. i) Energy Atlas, an EU-funded open data project in which the grid company, utilities and local government set up a detailed online platform showing real-time energy use on the level of the building block; ii) Climate Street, a project that intended to make an entire urban high street sustainable, involving a large number of stakeholders, and iii) Ikringloop, an application that helps to recycle or to re-use waste. Each of the projects faced great complexities in the upscaling process, albeit to a varying degree. The paper ends with conclusions and recommendations on pilot projects and partnership governance, and adds new reflections to the debates on upscaling.

Smart city pilot projects

In many cities, pilot projects are set up to test new technologies that help to address urban sustainability issues, improve the effectiveness of urban services, and enhance the quality of life of citizens. These projects, often labelled as “smart city” projects, are typically supported by municipalities, funded by subsidies, and run in partnerships. Many of the projects fade out after the pilot stage, and fail to generate scalable solutions that contribute to sustainable urban development. The lack of scaling is widely perceived as a major problem. In this paper, we analyze processes of upscaling, focusing on smart city pilot projects in which several partners—with different missions, agendas, and incentives—join up. We start with a literature review, in which we identify three types of upscaling: roll-out, expansion, and replication, each with its own dynamics and degree of context sensitivity. The typology is further specified in relation to several conditions and requirements that can impact upscaling processes, and illustrated by a descriptive analysis of three smart city pilot projects developed in Amsterdam. The paper ends with conclusions and recommendations on pilot projects and partnership governance, and adds new perspectives on the debate regarding upscaling.