Times a changing. Mangement roles change. Quailty managers more an more are change managers and need soft skills to perform well.
MULTIFILE
The concept of a working alliance is rooted in psychotherapy and has been studied extensively in that field. Much less research has been conducted into working alliances between chronic psychiatric patients and their case managers. The aim of this review was to identify what is known about the working alliance between chronic psychiatric patients and their case managers. An extensive survey of the literature produced 14 articles for this review. The results of studies conducted show that a good working alliance has positive effects on the functioning of patients, and that the quality of the alliance depends on both patient characteristics and the behaviour of the case managers. The results also indicate that the working alliance is largely determined in the first 3 months of the contact. Further research into the development of working alliances is necessary.
MULTIFILE
With climate change and urban development, water systems are changing faster than ever. Currently, the ecological status of water systems is still judged based on single point measurements, without taking into account the spatial and temporal variability of water quality and ecology. There is a need for better and more dynamic monitoring methods and technologies. Aquatic drones are becoming accessible and intuitive tools that may have an important role in water management. This paper describes the outcomes, field experiences and feedback gathered from the use of underwater drones equipped with sensors and video cameras in various pilot applications in The Netherlands, in collaboration with local water managers. It was observed that, in many situations, the use of underwater drones allows one to obtain information that would be costly and even impossible to obtain with other methods and provides a unique combination of three-dimensional data and underwater footage/images. From data collected with drones, it was possible to map different areas with contrasting vegetation, to establish connections between fauna/flora species and local water quality conditions, or to observe variations of water quality parameters with water depth. This study identifies opportunities for the application of this technology, discusses their limitations and obstacles, and proposes recommendation guidelines for new technical designs
LINK
Due to the existing pressure for a more rational use of the water, many public managers and industries have to re-think/adapt their processes towards a more circular approach. Such pressure is even more critical in the Rio Doce region, Minas Gerais, due to the large environmental accident occurred in 2015. Cenibra (pulp mill) is an example of such industries due to the fact that it is situated in the river basin and that it has a water demanding process. The current proposal is meant as an academic and engineering study to propose possible solutions to decrease the total water consumption of the mill and, thus, decrease the total stress on the Rio Doce basin. The work will be divided in three working packages, namely: (i) evaluation (modelling) of the mill process and water balance (ii) application and operation of a pilot scale wastewater treatment plant (iii) analysis of the impacts caused by the improvement of the process. The second work package will also be conducted (in parallel) with a lab scale setup in The Netherlands to allow fast adjustments and broaden evaluation of the setup/process performance. The actions will focus on reducing the mill total water consumption in 20%.
The objective of CW4N is to identify opportunities for wood reuse through the use of advanced digital production technologies1, and develop related implementation strategies for public organisations, in particular housing corporations and municipalities. Strategies include concrete proposals on how to: a) collect and process wood waste from residential buildings; b) add value to reclaimed wood by means of digital production; c) increase tenant involvement and acceptance for waste wood collection and circular reuse; d) create impactful applications for a circular economy. The research is carried out in four work packages. The first identifies the nature of residential wood waste (volume, type, application) from past case projects of housing corporations Ymere and Rochdale. Their upcoming renovation plans are evaluated, to identify resources and hotspots for future implementations. The second workpackage explores what applications can be conceived, given the available wood and digital production tools at the AUAS Robot Lab. In the third workpackage case studies are carried out for actual projects of the housing corporations. Physical prototypes are used as conversation pieces to involve tenants and increase their acceptance for circular applications. In the fourth workpackage all findings are combined in a set of implementation strategies. High-quality data-collection is crucial for the project, since it will determine the nature of the materials for designing and manufacturing applications. In this proposal, additional resources are added to the project to take care of data-collection. Due to covid-19, project managers at Ymere and Rochdale must focus on day-to-day work to get ongoing and planned building projects done, reducing their time for data collection from previous projects. In addition, because of teleworking, non-digital data such as drawings and reports are not easily accessible. To enhance data-collection, student-assistants will be added to the project to survey ongoing renovation projects in the field.
Er wordt continu ‘reuzenarbeid’ verricht in het rivierengebied in het teken van hoogwaterbescherming, vaarwegbeheer, natuurontwikkeling en delfstoffenwinning. Bij veel van deze rivierprojecten maakt grondverzet het grootste deel uit. Het is onder andere bepalend voor de kosten, de CO2-footprint en de omgevingshinder van dergelijke projecten, en de ruimtelijke kwaliteit van het rivierlandschap. Slim omgaan met grond is daarom een sleutelfactor van duurzaam rivierbeheer. Het onderwerp heeft daarom een prominente plek in verschillende kennis- en innovatieagenda’s, zoals de KIA Landbouw, Voedsel en Water, de KIA Circulaire Economie, en de KIA van het Hoogwaterbeschermingsprogramma. Deze articuleren een behoefte aan praktijkgericht onderzoek dat bijdraagt aan verduurzaming en kostenreductie van grondverzet, zodat grondverzet in 2030 energieneutraal is, de kosten per m3 tussen 2020 en 2030 aanzienlijk gedaald zijn en dat er in 2030 een gezonde slibeconomie is voor circulair materiaalgebruik. Desondanks moet er nog heel wat water door de Rijn voordat bovenstaande ambities in de praktijk kunnen worden gehaald. Het doel van dit project is om praktische inzichten en tools voor duurzaam grondmanagement in riviergebieden te ontwikkelen. Een consortium van 22 partijen (publiek, privaat, kennis) zal onder leiding van HAN lectoraat Sustainable River Management praktijkgericht onderzoek doen ter ondersteuning van technisch managers, ontwerpers, risicomanagers, projectmanagers en beheerders van dijken en uiterwaarden. Door middel van o.a. materiaalonderzoek, ontwerpend onderzoek en evaluaties worden praktische handvatten ontwikkeld voor realisatiestrategieën voor grondstoffenwinning volgens het DNA van de rivier, en het bruikbaar maken van sediment en gebiedseigen grond voor toepassing in de dijkenbouw. Bovendien worden verbeterde werkwijzen en tools ontwikkeld voor het op riviertakniveau afstemmen van vraag en aanbod van delfstoffen in natuur- en dijkversterkingsprojecten in het rivierengebied. Hiermee levert het project een concrete bijdrage aan de invulling van het Grondstoffenakkoord en het Rijksprogramma ‘Nederland Circulair in 2050’.
