In flexible education, recommender systems that support course selection, are considered a viable means to help students in making informed course selections, especially where curricula offer greater flexibility. However, these recommender systems present both potential benefits and looming risks, such as overdependence on technology, biased recommendations, and privacy issues. User control mechanisms in recommender interfaces (or algorithmic affordances) might offer options to address those risks, but they have not been systematically studied yet. This paper presents the outcomes of a design session conducted during the INTERACT23 workshop on Algorithmic Affordances in Recommender Interfaces. This design session yielded insights in how the design of an interface, and specifically the algorithmic affordances in these interfaces, may address the ethical risks and dilemmas of using a recommender in such an impactful context by potentially vulnerable users. Through design and reflection, we discovered a host of design ideas for the interface of a flexible education interface, that can serve as conversation starters for practitioners implementing flexible education. More research is needed to explore these design directions and to gain insights on how they can help to approximate more ethically operating recommender systems.
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This exploratory study investigates the rationale behind categorizing algorithmic controls, or algorithmic affordances, in the graphical user interfaces (GUIs) of recommender systems. Seven professionals from industry and academia took part in an open card sorting activity to analyze 45 cards with examples of algorithmic affordances in recommender systems’ GUIs. Their objective was to identify potential design patterns including features on which to base these patterns. Analyzing the group discussions revealed distinct thought processes and defining factors for design patterns that were shared by academic and industry partners. While the discussions were promising, they also demonstrated a varying degree of alignment between industry and academia when it came to labelling the identified categories. Since this workshop is part of the preparation for creating a design pattern library of algorithmic affordances, and since the library aims to be useful for both industry and research partners, further research into design patterns of algorithmic affordances, particularly in terms of labelling and description, is required in order to establish categories that resonate with all relevant parties
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Algorithmic affordances are defined as user interaction mechanisms that allow users tangible control over AI algorithms, such as recommender systems. Designing such algorithmic affordances, including assessing their impact, is not straightforward and practitioners state that they lack resources to design adequately for interfaces of AI systems. This could be amended by creating a comprehensive pattern library of algorithmic affordances. This library should provide easy access to patterns, supported by live examples and research on their experiential impact and limitations of use. The Algorithmic Affordances in Recommender Interfaces workshop aimed to address key challenges related to building such a pattern library, including pattern identification features, a framework for systematic impact evaluation, and understanding the interaction between algorithmic affordances and their context of use, especially in education or with users with a low algorithmic literacy. Preliminary solutions were proposed for these challenges.
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Albeit the widespread application of recommender systems (RecSys) in our daily lives, rather limited research has been done on quantifying unfairness and biases present in such systems. Prior work largely focuses on determining whether a RecSys is discriminating or not but does not compute the amount of bias present in these systems. Biased recommendations may lead to decisions that can potentially have adverse effects on individuals, sensitive user groups, and society. Hence, it is important to quantify these biases for fair and safe commercial applications of these systems. This paper focuses on quantifying popularity bias that stems directly from the output of RecSys models, leading to over recommendation of popular items that are likely to be misaligned with user preferences. Four metrics to quantify popularity bias in RescSys over time in dynamic setting across different sensitive user groups have been proposed. These metrics have been demonstrated for four collaborative filteri ng based RecSys algorithms trained on two commonly used benchmark datasets in the literature. Results obtained show that the metrics proposed provide a comprehensive understanding of growing disparities in treatment between sensitive groups over time when used conjointly.
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Recommenders play a significant role in our daily lives, making decisions for users on a regular basis. Their widespread adoption necessitates a thorough examination of how users interact with recommenders and the algorithms that drive them. An important form of interaction in these systems are algorithmic affordances: means that provide users with perceptible control over the algorithm by, for instance, providing context (‘find a movie for this profile’), weighing criteria (‘most important is the main actor’), or evaluating results (‘loved this movie’). The assumption is that these algorithmic affordances impact interaction qualities such as transparency, trust, autonomy, and serendipity, and as a result, they impact the user experience. Currently, the precise nature of the relation between algorithmic affordances, their specific implementations in the interface, interaction qualities, and user experience remains unclear. Subjects that will be discussed during the workshop, therefore, include but are not limited to the impact of algorithmic affordances and their implementations on interaction qualities, balances between cognitive overload and transparency in recommender interfaces containing algorithmic affordances; and reasons why research into these types of interfaces sometimes fails to cross the research-practice gap and are not landing in the design practice. As a potential solution the workshop committee proposes a library of examples of algorithmic affordances design patterns and their implementations in recommender interfaces enriched with academic research concerning their impact. The final part of the workshop will be dedicated to formulating guiding principles for such a library.
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Recommender systems are widely used in today’s society, but many of them do not meet users’ needs and therefore fail to reach their full potential. Without careful consideration, such systems can interfere with the natural decision-making process, resulting in the disregard for recommendations provided. Therefore, it is vital to take into account multiple factors, including expertise, time and risk associated with decisions, as well as the system’s context to identify suitable affordances. Furthermore, it is important to consider the algorithmic and digital literacy of the users. This analysis could reveal innovative design opportunities, like combining a recommender system with a digital agent. As a result, it may meet interpersonal needs and facilitate a more natural interaction with the system. Implementing this combination in a digital marketplace could be a promising way to empower users towards an independent life.
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Social networks and news outlets use recommender systems to distribute information and suggest news to their users. These algorithms are an attractive solution to deal with the massive amount of content on the web [6]. However, some organisations prioritise retention and maximisation of the number of access, which can be incompatible with values like the diversity of content and transparency. In recent years critics have warned of the dangers of algorithmic curation. The term filter bubbles, coined by the internet activist Eli Pariser [1], describes the outcome of pre-selected personalisation, where users are trapped in a bubble of similar contents. Pariser warns that it is not the user but the algorithm that curates and selects interesting topics to watch or read. Still, there is disagreement about the consequences for individuals and society. Research on the existence of filter bubbles is inconclusive. Fletcher in [5], claims that the term filter bubbles is an oversimplification of a much more complex system involving cognitive processes and social and technological interactions. And most of the empirical studies indicate that algorithmic recommendations have not locked large segments of the audience into bubbles [3] [6]. We built an agent-based simulation tool to study the dynamic and complex interplay between individual choices and social and technological interaction. The model includes different recommendation algorithms and a range of cognitive filters that can simulate different social network dynamics. The cognitive filters are based on the triple-filter bubble model [2]. The tool can be used to understand under which circumstances algorithmic filtering and social network dynamics affect users' innate opinions and which interventions on recommender systems can mitigate adverse side effects like the presence of filter bubbles. The resulting tool is an open-source interactive web interface, allowing the simulation with different parameters such as users' characteristics, social networks and recommender system settings (see Fig. 1). The ABM model, implemented in Python Mesa [4], allows users to visualise, compare and analyse the consequence of combining various factors. Experiment results are similar to the ones published in the Triple Filter Bubble paper [2]. The novelty is the option to use a real collaborative-filter recommendation system and a new metric to measure the distance between users' innate and final opinions. We observed that slight modifications in the recommendation system, exposing items within the boundaries of users' latitude of acceptance, could increase content diversity.References 1. Pariser, E.: The filter bubble: What the internet is hiding from you. Penguin, New York, NY (2011) 2. Geschke, D., Lorenz, J., Holtz, P.: The triple-filter bubble: Using agent-based modelling to test a meta-theoretical framework for the emergence of filter bubbles and echo chambers. British Journal of Social Psychology (2019), 58, 129–149 3. Möller, J., Trilling, D., Helberger, N. , and van Es, B.: Do Not Blame It on the Algorithm: An Empirical Assessment of Multiple Recommender Systems and Their Impact on Content Diversity. Information, Communication and Society 21, no. 7 (2018): 959–77 4. Mesa: Agent-based modeling in Python, https://mesa.readthedocs.io/. Last accessed 2 Sep 2022 5. Fletcher, R.: The truth behind filter bubbles: Bursting some myths. Digital News Report - Reuters Institute (2020). https://reutersinstitute.politics.ox.ac.uk/news/truth-behind-filter-bubblesbursting-some-myths. Last accessed 2 Sep 2022 6. Haim, M., Graefe, A, Brosius, H: Burst of the Filter Bubble?: Effects of Personalization on the Diversity of Google News. Digital Journalism 6, no. 3 (2018): 330–43.
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Behaviour Change Support Systems (BCSS), already running for the 10th time at Persuasive Technology, is a workshop that builds around the concept of systems that are specifically designed to help and support behaviour change in individuals or groups. The highly multi-disciplinary nature of designing and implementing behaviour change strategies and systems for the strategies has been in the forefront of this workshop from the very beginning. The persuasive technology field is becoming a linking pin connecting natural and social sciences, requiring a holistic view on persuasive technologies, as well as multi-disciplinary approach for design, implementation, and evaluation. So far, the capacities of technologies to change behaviours and to continuously monitor the progress and effects of interventions are not being used to its full potential. The use of technologies as persuaders may shed a new light on the interaction process of persuasion, influencing attitudes and behaviours. Yet, although human- computer interaction is social in nature and people often do see computers as social actors, it is still unknown how these interactions re-shape attitude, beliefs, and emotions, or how they change behaviour, and what the drawbacks are for persuasion via technologies. Humans re-shape technology, changing their goals during usage. This means that persuasion is not a static ad hoc event but an ongoing process. Technology has the capacity to create smart (virtual) persuasive environments that provide simultaneously multimodal cues and psycho-physiological feedback for personal change by strengthening emotional, social, and physical presence. An array of persuasive applications has been developed over the past decade with an aim to induce desirable behaviour change. Persuasive applications have shown promising results in motivating and supporting people to change or adopt new behaviours and attitudes in various domains such as health and wellbeing, sustainable energy, education, and marketing. This workshop aims at connecting multidisciplinary researchers, practitioners and experts from a variety of scientific domains, such as information sciences, human-computer interaction, industrial design, psychology and medicine. This interactive workshop will act as a forum where experts from multiple disciplines can present their work, and can discuss and debate the pillars for persuasive technology.
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The Heating Ventilation and Air Conditioning (HVAC) sector is responsible for a large part of the total worldwide energy consumption, a significant part of which is caused by incorrect operation of controls and maintenance. HVAC systems are becoming increasingly complex, especially due to multi-commodity energy sources, and as a result, the chance of failures in systems and controls will increase. Therefore, systems that diagnose energy performance are of paramount importance. However, despite much research on Fault Detection and Diagnosis (FDD) methods for HVAC systems, they are rarely applied. One major reason is that proposed methods are different from the approaches taken by HVAC designers who employ process and instrumentation diagrams (P&IDs). This led to the following main research question: Which FDD architecture is suitable for HVAC systems in general to support the set up and implementation of FDD methods, including energy performance diagnosis? First, an energy performance FDD architecture based on information embedded in P&IDs was elaborated. The new FDD method, called the 4S3F method, combines systems theory with data analysis. In the 4S3F method, the detection and diagnosis phases are separated. The symptoms and faults are classified into 4 types of symptoms (deviations from balance equations, operating states (OS) and energy performance (EP), and additional information) and 3 types of faults (component, control and model faults). Second, the 4S3F method has been tested in four case studies. In the first case study, the symptom detection part was tested using historical Building Management System (BMS) data for a whole year: the combined heat and power plant of the THUAS (The Hague University of Applied Sciences) building in Delft, including an aquifer thermal energy storage (ATES) system, a heat pump, a gas boiler and hot and cold water hydronic systems. This case study showed that balance, EP and OS symptoms can be extracted from the P&ID and the presence of symptoms detected. In the second case study, a proof of principle of the fault diagnosis part of the 4S3F method was successfully performed on the same HVAC system extracting possible component and control faults from the P&ID. A Bayesian Network diagnostic, which mimics the way of diagnosis by HVAC engineers, was applied to identify the probability of all possible faults by interpreting the symptoms. The diagnostic Bayesian network (DBN) was set up in accordance with the P&ID, i.e., with the same structure. Energy savings from fault corrections were estimated to be up to 25% of the primary energy consumption, while the HVAC system was initially considered to have an excellent performance. In the third case study, a demand-driven ventilation system (DCV) was analysed. The analysis showed that the 4S3F method works also to identify faults on an air ventilation system.
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This study explores how households interact with smart systems for energy usage, providing insights into the field's trends, themes and evolution through a bibliometric analysis of 547 relevant literature from 2015 to 2025. Our findings discover: (1) Research activity has grown over the past decade, with leading journals recognizing several productive authors. Increased collaboration and interdisciplinary work are expected to expand; (2) Key research hotspots, identified through keyword co-occurrence, with two (exploration and development) stages, highlighting the interplay between technological, economic, environmental, and behavioral factors within the field; (3) Future research should place greater emphasis on understanding how emerging technologies interact with human, with a deeper understanding of users. Beyond the individual perspective, social dimensions also demand investigation. Finally, research should also aim to support policy development. To conclude, this study contributes to a broader perspective of this topic and highlights directions for future research development.
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