Advanced technology is a primary solution for the shortage of care professionals and increasing demand for care, and thus acceptance of such technology is paramount. This study investigates factors that increase use of advanced technology during elderly care, focusing on current use of advanced technology, factors that influence its use, and care professionals’ experiences with the use. This study uses a mixed-method design. Logfiles were used (longitudinal design) to determine current use of advanced technology, questionnaires assessed which factors increase such use, and in-depth interviews were administered to retrieve care professionals’ experiences. Findings suggest that 73% of care professionals use advanced technology, such as camera monitoring, and consult clients’ records electronically. Six of nine hypotheses tested in this study were supported, with correlations strongest between performance expectancy and attitudes toward use, attitudes toward use and satisfaction, and effort expectancy and performance expectancy. Suggested improvements for advanced technology include expanding client information, adding report functionality, solving log-in problems, and increasing speed. Moreover, the quickest way to increase acceptance is by improving performance expectancy. Care professionals scored performance expectancy of advanced technology lowest, though it had the strongest effect on attitudes toward the technology.
Purpose: The main purpose of this thesis to explore the possible application of blockchain technology in solving issues and concerns of members and stakeholders in multi-stakeholder cooperatives, which prevent effective collaboration in governance.Design: This study is performed using an extensive literature study on blockchain technology, relevant business cases solving issues and concerns comparable to these in multi-stakeholder cooperatives and six semi-structured interviews with blockchain experts, using the business case of multi-stakeholder cooperative Gebiedscoöperatie Westerkwartier.Findings: Findings reveal blockchain-based solutions can contribute to solving existing issues and concerns in multi-stakeholder cooperatives, by implementing its main characteristics: creating transparency, immutability and distributed consensus. This results in increased trust, increased efficiency and accuracy in decision-making, decreased administrative costs due to self-executable smart contracts and enables product traceability in supply chains. However, information is retained in supply chains, preventing blockchain from reaching its full potential. In addition, smart contracts are not legally binding in all countries yet and blockchain, as most technologies, is subject to human or technical error.Value: Overall, this study contributes to understanding issues and concerns existing in multistakeholder cooperatives and the potential application and benefit of blockchain technology to solve existing issues preventing effective collaboration. Expert and participation: Jan Veuger
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