Airports have undergone a significant digital evolution over the past decades, enhancing efficiency, effectiveness, and user-friendliness through various technological advancements. Initially, airports deployed basic IT solutions as support tools, but with the increasing integration of digital systems, understanding the detailed digital ecosystem behind airports has become crucial. This research aims to classify technological maturity in airports, using the access control process as an example to demonstrate the benefits of the proposed taxonomy. The study highlights the current digital ecosystem and its future trends and challenges, emphasizing the importance of distinguishing between different levels of technological maturity. The role of biometric technology in security access control is examined, highlighting the importance of proper identification and classification. Future research could explore data collection, privacy, and cybersecurity impacts, particularly regarding biometric technologies in Smart Access Level 4.0. The transition from Smart Access Level 3.0 to 4.0 involves process automation and the introduction of AI, offering opportunities to increase efficiency and improve detection capabilities through advanced data analytics. The study underscores the need for global legislative frameworks to regulate and support these technological advancements.
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Airport infrastructure evolves alongside legacy systems and processes that limits the ability to fully realise the efficiency potential of costly renovations. Airports will continue to take advantage of current and future technologies. Nevertheless, for such systems to work as efficiently as possible, the passenger should play an active role. This paper analyzes the effect of a new type of emerging ’smart passenger’, one that cooperates to be enabled to use the most efficient processes for a seamless experience. The technological and behavioural enhancements areassessed with the simulation of two case studies: London City and Palma de Mallorca airports. Results indicate that the introduction of this type of passenger brings benefit in terms of level of service indicators not only to this type of passenger but also to the traditional ones (business, visitor and leisure). However,the impact differs depending on the type of airport and the proportion of ’smart passengers’.
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In dit project onderzoeken we voor diverse opdrachtgevers de business van innovaties op het gebied van duurzaamheid.
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Dit eindrapport behandelt het onderzoek van CDM@Airports, gericht op Collaborative Decision Making in de logistieke processen van luchtvrachtafhandeling op Nederlandse luchthavens. Dit project, met een looptijd van ruim twee jaar, is gestart op 8 november 2021 en geëindigd op 31 december 2023. HET PROJECT CDM@AIRPORTS OMVAT DRIE WERKPAKKETTEN: 1. Projectmanagement, dit betreft de algehele aansturing van het project incl. stuurgroep, werkgroep en stakeholdermanagement. 2. Onderzoeksactiviteiten, bestaande uit a) cross-chain-samenwerking, b) duurzaamheid en c) adoptie van digitale oplossingen voor datagedreven logistiek. 3. Management van een living lab, een ‘quadruple-helix-setting’ die fysieke en digitale leeromgevingen integreert voor onderwijs en multidisciplinair toegepast onderzoek.
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Dit artikel gaat over de waarde van Twitter als een nieuwsbron voor journalisten. Het artikel poogt de theoretische discussie in de literatuur over de mogelijkheden en de waarde van Twitter een empirische grondslag te geven. In die discussie speelt het artikel van Alfred Hermida, 'Twittering the News', een centrale rol. In dit artikel wordt berichtgeving via Twitter rondom de crash van Turkish Airline TK 1951 op 25 februari 2009 op Schiphol tot uitgangspunt genomen. De analyse, gebaseerd op een beoordeling van de tweets op verschillende variabelen, beschrijft de nieuwswaarde van Twitter en laat zien hoe het nieuws via Twitter zich ontwikkelt. Ten tweede wordt een vergelijking gemaakt met de crash van Ryanair in Schotland op 23 december en de crash van American Airlines op 22 december op het vliegveld van Kingston op Jamaica. Deze drie gevallen zijn als ongeval goed vergelijkbaar en op alle drie de gevallen is eenzelfde analyse toegepast, waarbij duidelijk verschillen zijn aan te wijzen in de rol van Twitter als nieuwsbron. Aan het eind van het artikel komt de vraag aan de orde of 'wisdom of the crowds', dat is het filteren van het nieuws door de gebruikers zelf, een rol speelt? Daarvoor wordt een vergelijking gemaakt tussen de tweets rondom de Schiphol crash en de verslaggeving via Coveritlive, waarin ook gebruik werd gemaakt van de input van Twitter en commentaar van de gebruikers, en waarbij een journalist de rol van moderator had.
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Design educators and industry partners are critical knowledge managers and co-drivers of change, and design graduate and post-graduate students can act as catalysts for new ideas, energy, and perspectives. In this article, we will explore how design advances industry development through the lens of a longitudinal inquiry into activities carried out as part of a Dutch design faculty-industry collaboration. We analyze seventy-five (75) Master of Science (MSc) thesis outcomes and seven (7) Doctorate (PhD) thesis outcomes (five in progress) to identify ways that design activities have influenced advances in the Dutch aviation industry over time. Based on these findings, we then introduce an Industry Design Framework, which organizes the industry/design relationship as a three-layered system. This novel approach to engaging industry in design research and design education has immediate practical value and theoretical significance, both in the present and for future research. https://doi.org/10.1016/j.sheji.2019.07.003 LinkedIn: https://www.linkedin.com/in/christine-de-lille-8039372/
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Aan de hand van de ‘customer journey’ beschrijven we in dit rapport welke barrières mensen met een beperking ervaren voor, tijdens en na de reis en hoe de reisindustrie hierop kan inspelen. In dit rapport vatten we de belangrijkste bevindingen samen van vijf onderzoeksrapporten en ons literatuuronderzoek.
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From the article: The ethics guidelines put forward by the AI High Level Expert Group (AI-HLEG) present a list of seven key requirements that Human-centered, trustworthy AI systems should meet. These guidelines are useful for the evaluation of AI systems, but can be complemented by applied methods and tools for the development of trustworthy AI systems in practice. In this position paper we propose a framework for translating the AI-HLEG ethics guidelines into the specific context within which an AI system operates. This approach aligns well with a set of Agile principles commonly employed in software engineering. http://ceur-ws.org/Vol-2659/
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This paper analyses co-creation in urban living labs through a multi-level network perspective on system innovation. We draw on the case House of Skills, a large, multi-stakeholder living lab aimed at developing a ‘skills-based’ approach towards labour market innovation within the Amsterdam Metropolitan Region. Ouranalysis helps understand stakeholder dynamics towards system innovation, drawing on an innovative living lab example and taking into consideration the multi-layered structures that comprise the collaboration. Our conceptual framework provides an important theoretical contribution to innovation studies and offers a practical repertoire that can help practitioners improve co-creation of shared value in living labs, towards orchestrating flexible structures that strengthen the impact of their initiatives.
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Urban ageing is an emerging domain that deals with the population of older people living in cities. The ageing of society is a positive yet challenging phenomenon, as population ageing and urbanisation are the culmination of successful human development. One could argue whether the city environment is an ideal place for people to grow old and live at an old age compared to rural areas. This viewpoint article explores and describes the challenges that are encountered when making cities age-friendly in Europe. Such challenges include the creation of inclusive neighbourhoods and the implementation of technology for ageing-in-place. Examples from projects in two age-friendly cities in The Netherlands (The Hague) and Poland (Cracow) are shown to illustrate the potential of making cities more tuned to the needs of older people and identify important challenges for the next couple of years. Overall, the global ageing of urban populations calls for more age-friendly approaches to be implemented in our cities. It is a challenge to prepare for these developments in such a way that both current and future generations of older people can benefit from age-friendly strategies. CC-BY Original article: https://doi.org/10.3390/ijerph15112473 https://www.dehaagsehogeschool.nl/onderzoek/lectoraten/details/urban-ageing#over-het-lectoraat
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