Binnen de nieuwe opleiding Social Work van de Hogeschool Utrecht is gehoor gegeven aan de toenemende wens van studenten om meer te doen met eigen ervaringen met psychische kwetsbaarheid. Deze wens is onder meer vertaald in een peersupportgroep voor studenten, die in de periode maart t/m juni in 2018 en 2019 liep. Veel studenten beschikken over een behoorlijk potentieel aan ervaringskennis wat door middel van peer support in een veilige setting kan worden verkend. Deelnemers worden zich bewust van dit potentieel door hierop met elkaar reflecteren en (verder) te ontwikkelen. Een peer support groep werkt taboedoorbrekend en biedt ondersteuning aan studenten met een psychische kwetsbaarheid. Peer support ondersteunt ook aankomend professionals gebruik te maken van eigen kwetsbaarheid. Voor veel (aankomend) hulpverleners was het tot voor kort ongebruikelijk om dit te doen. Intussen worden de verhoudingen tussen cliënt en hulpverlener anders gedefinieerd en richt de (herstelgerichte) zorg zich steeds nadrukkelijker op destigmatisering, de inzet van ervaringsdeskundigheid, gelijkwaardigheid en openheid in de begeleidingsrelatie. Peer support-programma’s worden steeds vaker geïmplementeerd in (zorg)organisaties om mensen te helpen omgaan met problemen, maar spelen ook in de beroepsontwikkeling van aankomend sociaal werkers een belangrijke rol. Deze rapportage is een samenvoeging van een eerdere interne rapportage van de peer supportgroep uit 2018 (Leunen; Lamers & Van Slagmaat, 2018) en een evaluatie van de peer supportgroep in 2019.
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Because social workers respond to local contexts, it is often said that social work is not a global profession. Indeed, social workers adapt their practices to local conditions. However, these local practices are recognised globally. The exchange of these practices and methods enriches social workers, inspires them and strengthens the further development of the profession. To facilitate this exchange, social work has had several international associations and networks for almost a century, which have enabled the sharing of local practices and educational programs. Today, social work works within a basic international framework that guides both professional practice and education. This descriptive article will take the reader through the history of international social work, by mentioning some global social work associations and networks and their achievements. Furthermore, the article will address internationalisation of the social work curriculum and will mention the added values and disadvantages of an international experience abroad. (Includes an abstract in the Slovakian language)
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A workshop that took place on the conference "The Restoration of Normality – Mirroring the Past in the Future" with the themes (among others) domestic violence, restorative justice, social support for ex-offenders, education & training and building up a probation service.
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Mensen met ernstige psychische aandoeningen hebben naast een psychiatrische stoornis gedurende langere tijd (>2 jaar) op meerdere levensgebieden beperkingen in het functioneren. In het beleidsrapport Over de brug (20..) zijn voor de komende jaren drie ambitieuze doelstellingen afgesproken: 1/3 meer psychiatrische en somatische gezondheidswinst (herstel van gezondheid), 1/3 meer participatie in werk of studie (herstel van maatschappelijke rollen), 1/3 meer verwezenlijking van individuele doelen (persoonlijk herstel). Op dit moment wordt vanuit de GGZ op verschillende manieren vanuit outreachende multidisciplinaire zorgteams hieraan gewerkt. De belangrijkste zorgvormen zijn. Gewerkt wordt vanuit teams voor: Bemoeizorg en Assertive Community Treatment (ACT), Flexibele ACT teams (F-ACT) en meer recent gebiedsgerichte GGZ zorgnetwerken. Deze teams staan voor een aantal uitdagingen: werken aan klinisch, persoonlijk en maatschappelijk herstel; professionele zorg bieden aansluitend op naar eigen kracht en zelfmanagement; naast de cliënt ook zijn/haar netwerk en omgeving betrekken; interprofessioneel samenwerken met professionals buiten de GGZ; integratie van behandeling en rehabilitatie; integratie van psychiatrische en somatische zorg.
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The structure and financing of collective long-term care and support in the Netherlands changed dramatically with the introduction of the Social Support Act (WMO) the 1st of January 2015. This act arranged that municipalities assist people to live in their homes for as long as possible by providing various forms of aid and support. This aid and support however, is in addition to the help that people arrange for themselves and / or receive in the form of volunteer aid (mantelzorg) by family, friends and neighbours. Furthermore under this Act people only become eligible for state financed sheltered accommodation in the exceptional case of severe physical or mental illness. The fact that under the new regime of the Social Support Act municipal support is made additional to volunteer aid, it is important to understand what role family, friends and neighbours potentially can play and in fact do play. This is especially important in regions were unbalanced population decline through out-migration of young people, effectively changes social structures and accelerates the ageing of the population. For this reason we designed a limited pilot-study to test the possibilities and the necessity of a broader study focussing on potential and every day practice concerning volunteer aid for elderly in regions characterized by unbalanced population decline. In this pilot study we will focus on a rural municipality in the north of the Netherlands: Oldambt.Within the framework of this pilot-study we focussed on living arrangements and social network of two groups of senior citizens; one group of men and women aged 65-79 and one group aged 80 years and over. Based on demographic data kindly made available by the municipal office of Oldambt, in this paper we will draw a picture of these citizens living in the municipality. Going deeper into the material and the municipality’s structure we will than focus on one of the municipality’s communities, Finsterwolde, with its village, hamlets and surrounding rural area. For the purpose of this pilot-study we constructed a sample of 30 men and women aged 80+-elderly and asked them to fill in a questionnaire. Based on the outcomes of these questionnaires we than had five in-depth interviews with some of them. Finally, on the basis of the gathered material, we will draw some general conclusions while presenting some new questions for further research into the living conditions and social support systems for elderly in a region with unbalanced population decline and accelerated ageing.
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Behaviour Change Support Systems (BCSS), already running for the 10th time at Persuasive Technology, is a workshop that builds around the concept of systems that are specifically designed to help and support behaviour change in individuals or groups. The highly multi-disciplinary nature of designing and implementing behaviour change strategies and systems for the strategies has been in the forefront of this workshop from the very beginning. The persuasive technology field is becoming a linking pin connecting natural and social sciences, requiring a holistic view on persuasive technologies, as well as multi-disciplinary approach for design, implementation, and evaluation. So far, the capacities of technologies to change behaviours and to continuously monitor the progress and effects of interventions are not being used to its full potential. The use of technologies as persuaders may shed a new light on the interaction process of persuasion, influencing attitudes and behaviours. Yet, although human- computer interaction is social in nature and people often do see computers as social actors, it is still unknown how these interactions re-shape attitude, beliefs, and emotions, or how they change behaviour, and what the drawbacks are for persuasion via technologies. Humans re-shape technology, changing their goals during usage. This means that persuasion is not a static ad hoc event but an ongoing process. Technology has the capacity to create smart (virtual) persuasive environments that provide simultaneously multimodal cues and psycho-physiological feedback for personal change by strengthening emotional, social, and physical presence. An array of persuasive applications has been developed over the past decade with an aim to induce desirable behaviour change. Persuasive applications have shown promising results in motivating and supporting people to change or adopt new behaviours and attitudes in various domains such as health and wellbeing, sustainable energy, education, and marketing. This workshop aims at connecting multidisciplinary researchers, practitioners and experts from a variety of scientific domains, such as information sciences, human-computer interaction, industrial design, psychology and medicine. This interactive workshop will act as a forum where experts from multiple disciplines can present their work, and can discuss and debate the pillars for persuasive technology.
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In this paper, we explore the design of web-based advice robots to enhance users' confidence in acting upon the provided advice. Drawing from research on algorithm acceptance and explainable AI, we hypothesise four design principles that may encourage interactivity and exploration, thus fostering users' confidence to act. Through a value-oriented prototype experiment and value-oriented semi-structured interviews, we tested these principles, confirming three of them and identifying an additional principle. The four resulting principles: (1) put context questions and resulting advice on one page and allow live, iterative exploration, (2) use action or change oriented questions to adjust the input parameters, (3) actively offer alternative scenarios based on counterfactuals, and (4) show all options instead of only the recommended one(s), appear to contribute to the values of agency and trust. Our study integrates the Design Science Research approach with a Value Sensitive Design approach.
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This research examines the legal capabilities of social care practitioners involved in a new decision-making process, ‘the kitchen table conversation’, used since the introduction of the 2015 Social Support Act in the Netherlands. This law delegates social care allocation to the local authorities, who employ social care practitioners to assess and decide upon the needs of applicants for personalised services. Dit onderzoek focust op de juridische competenties van sociale professionals die betrokken zijn bij het ‘keukentafelgesprek’, een manier van werken die is geïntroduceerd met de transities in het sociaal domein. Sinds de implementatie van de Wet maatschappelijke ondersteuning (Wmo 2015) zijn Nederlandse gemeenten verplicht onderzoek te doen naar de persoonlijke situatie van mensen die zich melden met een ondersteuningsvraag. De wet delegeert de toekenning van maatschappelijke zorg aan de lokale overheden, die sociale professionals inzetten om de behoeften aan maatschappelijke ondersteuning van cliënten te onderzoeken.
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This article describes a European project which was aimed at improving the situation of persons with psychiatric or learning disabilities with regard to social participation and citizenship. The project took place in three countries (Estonia, Hungary and the Netherlands) and four cities (Tallinn, Budapest, Amersfoort and Maastricht). The project included research and actions at the policy level, the organizational level and the practice level. At the policy level, the framework of the United Nations Convention on the Rights of Persons with Disabilities (United Nations, 2006) and the European Disability Strategy (European Commission, 2010) were used to look at national and local policies, at the reality of the lives of those with disabilities and at the support that professional services offer with regard to participation and inclusion. The project generated a number of insights, recommendations and methods by which to improve the quality of services and increase the number of opportunities for community engagement. In this article, we present some of the lessons learned from the meta-analysis. Although the circumstances in each country are quite different with regard to policy, culture and service systems, it is remarkable that people with disabilities face many of the same problems. The study shows that in all three countries, access to services could be improved. Barriers include bureaucratic procedures and a lack of services. The research identified that in every country and city there are considerable barriers regarding equal participation in the field of housing, work and leisure activities. In addition to financial barriers, there are the barriers of stigma and self-stigmatization. Marginalization keeps people in an unequal position and hinders their recovery and participation. In all countries, professionals need to develop a stronger focus on supporting the participation of their clients in public life and in the development of different roles pertaining to citizenship
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In this chapter the autor explores the contours and possible effects of the WMO for the local government level. First she gives a short overview of the main features of the WMO (PAR. 2.5). Then she describes the challenges that local government is confronted with, especially the political decisions that have to be taken at the local level (PAR. 2.3). The question to be answered is whether or not the WMO means an impulse for local democracy in the Netherlands. To that purpose, two quick comparisons are made (PAR. 2.4): with other decentralisation operations in the Netherlands, and with the decentralisation of social care and welfare in Sweden. These comparisons make it possible to determine two main conditions for creating an impulse for local politics, which are presented in PAR. 2.5. The article ends by some concluding remarks on the effect of the WMO on the local democracy in the Netherlands.
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