This report provides the global community of hospitality professionals with critical insights into emerging trends and developments, with a particular focus on the future of business travel. Business travellers play a pivotal role within the tourism industry, contributing significantly to international travel, GDP, and business revenues.In light of recent disruptions and evolving challenges, this forward-looking study aims not only to reflect on the past but, more importantly, to anticipate future developments and uncertainties in the realm of business travel. By doing so, it offers strategic insights to help hospitality leaders navigate the ever-evolving landscape of the industry.Key findings from the Yearly Outlook include:• Recovery of International Travel: By 2024, international travel arrivals have surpassed 2019 levels by 2%, signalling a full recovery in the sector. In Amsterdam, there was a 13% decrease in business traveller numbers, offset by an increase in the average length of stay from 2.34 to 2.71 days. Notably, more business travellers opted for 3-star accommodations, marking a shift in preferences.• Future of Business Travel: The report outlines a baseline scenario that predicts a sustainable, personalised, and seamless business travel experience by 2035. This future will likely be driven by AI integration, shifts in travel patterns—such as an increase in short-haul trips, longer stays combining business and leisure—and a growing focus on sustainability.• Potential Disruptors: The study also analyses several potential disruptors to these trends. These include socio-political shifts that could reverse sustainability efforts, risks associated with AI-assisted travel, the decline of less attractive business destinations, and the impact of global geopolitical tensions.The Yearly Outlook provides practical recommendations for hospitality professionals and tourism policymakers. These recommendations focus on building resilience, anticipating changes in business travel preferences, leveraging AI and technological advancements, and promoting sustainable practices within the industry.
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Background: The purpose of this study was to investigate the cost-effectiveness and budget impact of the Boston University Approach to Psychiatric Rehabilitation (BPR) compared to an active control condition (ACC) to increase the social participation (in competitive employment, unpaid work, education, and meaningful daily activities) of individuals with severe mental illnesses (SMIs). ACC can be described as treatment as usual but with an active component, namely the explicit assignment of providing support with rehabilitation goals in the area of social participation. Method: In a randomized clinical trial with 188 individuals with SMIs, BPR (n = 98) was compared to ACC (n=90). Costs were assessed with the Treatment Inventory of Costs in Patients with psychiatric disorders (TIC-P). Outcome measures for the cost-effectiveness analysis were incremental cost per Quality Adjusted Life Year (QALY) and incremental cost per proportional change in social participation. Budget Impact was investigated using four implementation scenarios and two costing variants. Results: Total costs per participant at 12-month follow-up were e 12,886 in BPR and e 12,012 in ACC, a non-significant difference. There were no differences with regard to social participation or QALYs. Therefore, BPR was not cost-effective compared to ACC. Types of expenditure with the highest costs were in order of magnitude: supported and sheltered housing, inpatient care, outpatient care, and organized activities. Estimated budget impact of wide BPR implementation ranged from cost savings to e190 million, depending on assumptions regarding uptake. There were no differences between the two costing variants meaning that from a health insurer perspective, there would be no additional costs if BPR was implemented on a wider scale in mental health care institutions. Conclusions: This was the first study to investigate BPR cost-effectiveness and budget impact. The results showed that BPR was not cost-effective compared to ACC. When interpreting the results, one must keep in mind that the cost-effectiveness of BPR was investigated in the area of social participation, while BPR was designed to offer support in all rehabilitation areas. Therefore, more studies are needed before definite conclusions can be drawn on the cost-effectiveness of the method as a whole.
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Technological development from horse-drawn carriages to the new Airbus A380 has led to a remarkable increase in both the capacity and speed of tourist travel. This development has an endogenous systemic cause and will continue to increase carbon dioxide emissions/energy consumption if left unchecked. Another stream of technological research and development aims at reducing pollution and will reduce emissions per passenger-kilometer, but suffers from several rebound effects. The final impact on energy consumption depends on the strength of the positive and negative feedback in the technology system of tourism transport. However, as the core tourism industry including tour operators, travel agencies, and, accommodation has a strong link with air transport, it is unlikely that technological development without strong social and political control will result in delivering the emission reductions required for avoiding dangerous climate change.
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Climate change has been described as the greatest environmental challenge of our time, not only for mankind (UN, 2011), but also for tourism (OECD-UNEP, 2011). Severe impacts of climate change, generally linked to exceeding 2°C global temperature rise, can only be prevented to some extent by drastically reducing the use of fossil fuels and thereby greenhouse gas (GHG) emissions within the next few decades. In this respect, an 80-95 per cent reduction of CO2 emissions by 2050 compared to 1990/2000 levels is recognised as the minimum required effort (Allison et al., 2009; Rogelj et al., 2011). Even with a full implementation of these goals, an increase above 2°C is not unlikely (World Bank, 2012). The contribution of global tourism to anthropogenic CO2 emissions has been estimated at around 5 per cent for 2005, corresponding to 1,302 Mt CO2, 75 per cent of which were from transport and 40 per cent from aviation alone. Tourism’s CO2 emissions are estimated to increase 135 per cent (to 3,000 Mt CO2) by 2035, which includes the high efficiency gains forecasted for air transport (Peeters and Dubois, 2010; UNWTO-UNEP-WMO, 2008). The share of aviation will increase as air travel is expected to grow faster than overall tourism trips (ICAO, 2010; UNWTO, 2011). Emission scenarios for civil aviation vary from 1,034 to 3,105 Mt CO2 for 2050 (Lee et al., 2013). The further development of tourism CO2 emissions is in stark contrast to the aforementioned global emission reduction needs. In fact, when assuming this business-as-usual growth path, tourism would exceed the global economy’s reduced emission budget by midcentury on its own (Scott et al., 2010). Given these developments it is not surprising that some regard the (mainstream) tourism industry as becoming less sustainable (Bramwell and Lane, 2012; Buckley, 2012; Gössling et al., 2012). In acknowledgement of the limited short-term energy reduction potential of technological improvements in aviation and the absence of short-term structural changes in travel behaviour, carbon offsetting has been accepted as an intermediate, albeit less effective solution for mitigating tourism emissions. This research aims to register the motives for buying offsets, but more particularly the effect of offsetting, as well as not offsetting, on the travel behaviour of Dutch tourists.
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By use of a literature review and an environmental scan four plausible future scenarios will be created, based on the research question: How could the future of backpack tourism look like in 2030, and how could tourism businesses anticipate on the changing demand. The scenarios, which allow one to ‘think out of the box’, will eventually be translated into recommendations towards the tourism sector and therefore can create a future proof company strategy.
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In dit rapport zijn vier scenario’s uitgewerkt. Elk van de scenario´s kan zich in de toekomst meer of minder ontvouwen. Deze vier scenario´s vormen de inspiratiepaden die elk verschillende kansen en belemmeringen in zich hebben en daarmee mogelijkheden voor de toekomst bieden. Per scenario wordt beschreven wat de essentiële verschillen per route zijn.
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From the article: The higher educational environment in Europe is changing and for the Netherlands this means that the dual educational system (universities and insti-tutes for higher professional education) will disappear. However this is not the only driver of change. Many European countries face a population that is aging and in the near future many lecturers will retire. Also the current financial crisis in Europe is causing many investments in higher education to be delayed. These and other drivers mean that universities need to organize their resources (such as buildings, lecture halls, libraries, IT etc.) in a different manner. Furthermore sup-port staff and administrators within universities need to be more flexible in the way they work to cater to the needs of a new customer group. To identify the changes that are needed and any bottlenecks that can be expected, a study was conducted at the HU University of Applied Sciences in the Netherlands. Professors, managers, staff, and students were interviewed and based on the outcomes a method for a new way of working was developed and IT tools to support this were recommended. Subsequently the method and some of the tools were tested in a pilot with 22 students. One of the most impressive results has been the re-duction in the number of e-mails sent. During the pilot several means of commu-nication were used (mainly twitter and Facebook) while the use of e-mail was not allowed. For the lecturers involved this meant a reduction in e-mail from over 1000 mails to fewer than 200 while at the same time the amount of tweets and Facebook postings totaled around 350. This means a reduction of about 45% in the number of messages. Furthermore we also used e-learning to reduce the amount of time that teachers and students needed to be physically present at the university, thereby not only reducing overhead but also helping in realizing the sustainability goals of the university.
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International education is a relatively new field and until recently, there was no formal education to prepare practitioners. This means that people working in international education are a colourful and diverse group, coming from a wide range of disciplines, which definitely adds to the attraction of the field. I call international education a field rather than a discipline since it is composed of a variety of established disciplines, such as languages, educational sciences, psychology, business, anthropology, history and even, in my case, classical archaeology. For this lecture, I have chosen to return to my original discipline and discuss global learning as the stages of an archaeological excavation. Cutting though the subsequent layers represents a history of international education but also my own professional history. By digging deeper down, layer after layer, I hope to uncover the essence of global learning in order to make its benefits available for all our students. This lecture consists of four sections. In the first section, I want to go back to the time when archaeology was a new discipline and see what we can learn from the research conducted at that time. In the second section I will reveal the layers of internationalisation and global learning until we come to the layer that we are currently exploring. In the third section, I will look at some of the factors and trends that will have an impact on global learning in the years to come. This shows that circumstances are quite different from when the excavation started and that global education is therefore dynamic. Finally, I will discuss what research the Research Group Global Learning will conduct, how and with whom, in the coming years.
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Sustainability is one of the most important challenges of our time. How can we develop prosperity, without compromising the life of future generations? Companies are integrating ideas of sustainability in their marketing, corporate communication, annual reports and in their actions. The concept of sustainability has more recently also been linked to project management. Studies show that considering sustainability should not be regarded a responsibility of just the project sponsor or executive, also the project manager has a strong influence on the sustainability aspects of a project. This paper explores the concept of sustainability and its impact on the competences of the project manager. The paper also reports an analysis of 56 case studies on the integration of the concepts of sustainability in the way organizations initiate, develop and manage projects. This study showed that the average level of sustainability consideration in the actual situation of 25.9%. For the desired situation, this score is almost 10 percent higher, showing an ambition to take sustainability more into consideration. The study also showed that the way sustainability currently is considered in projects, should be categorized as the traditional ‘less bad’ approach to sustainability integration and not a more modern social responsibility approach
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