Urban consolidation centres (UCCs) have been discussed over many years in the city logistics literature. The amount of successful UCCs in the long run were, and are, very scarce, though. Little is published on the practical issues and experiences of running a UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) has run UCCs and UCC services for over a decade now. This contribution discusses development and the experiences of running a UCC in practice in the form of seven lessons, including the evolvement of the business model and organisation model, as well as the development from offering 'only' the cross-dock of physical flows, to that of the full triple cross-dock, including financial and information flows. Next, UCCs can be the answer to future challenges, such as zero emission city logistics and fit perfectly into the Physical Internet vision.
MULTIFILE
Urban Consolidation Centres (UCCs) are often put forward as a solution to reduce the negative impact of freight transport on cities. However, few UCCs have so far successfully attracted sufficient volume to become viable. Receivers of goods can potentially be effective initiators of a UCC, due to their buying power. The purpose of this research is to learn how receiver-led consolidation initiatives develop. We use qualitative data on four receiver-led UCCs in The Netherlands to understand the success factors and challenges in various stages of development. Our research shows that receivers can help during the start-up stage of a UCC, when they have a large volume of goods, can convince internal stakeholders, and are willing to pay or can make suppliers pay. However, receiver-led UCCs still face challenges related to growth in the later stages and require continuous effort to attract volume.
DOCUMENT
A new urban consolidation centre, called Binnenstadservice.nl ('Inner city service'), started business in April 2008 in the Dutch city of Nijmegen. The consolidation centre in Nijmegen differs from initiatives in the past, distinguishing itself from other UCC initiatives by its focus on receivers rather than on carriers. After one year already 98 stores joined Binnenstadservice.nl and this number is still growing. Due to Binnenstadservice.nl, fewer trucks enter the city centre and fewer kilometres are driven. In this paper we provide insights into the local effects of the Binnenstadservice pilot after one year, such as air quality, inconvenience for residents and noise nuisance. The effects on local air quality and noise nuisance are limited, due to the amount of passenger and bus traffic remaining. Plans exist to start Binnenstadservice.nl franchises in other Dutch cities, which could result in making Binnenstadservice.nl a more serious partner for carriers to handle the transport of last mile distribution in cities.
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