De markt voor Business Process Management (BPM) software groeit razend snel. Voor 2010 wordt er een marktomvang voorspeld van tussen de 1 tot 6 miljard dollar, dit betekend dat deze markt sinds 2005 meer dan verdubbeld is. BPM krijgt ook in toenemende mate publiciteit in de markt echter dan gaat het veelal om wat BPM nu precies wel en niet is en niet over hoe het toegepast kan worden. Hetzelfde geldt voor BPM software, beter bekend als Business Process Management Systemen (BPMS). Het onderzoek beschreven in dit proefschrift focust op BPMS, het ontstaan, waar het naartoe gaat en wat er allemaal komt kijken bij de invoering en het gebruik ervan. De hoofdonderzoeksvraag in dit proefschrift is: Welke factoren en competenties bepalen het succes van de implementatie van Business Process Management Systemen in een specifieke situatie? Centraal in dit proefschrift staan de volgende onderzoeksvragen: 1. Wat zijn de succes factoren bij de implementatie van Business Process Management Systemen? 2. Welke competenties hebben stakeholders in een Business Process Management Systeem implementatie project nodig? 3. Hoe ziet een Business Process Management Systeem implementatie methodiek eruit welke rekening houdt met de omgevingsfactoren van een organisatie?
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Abstract Business Process Management (BPM) is an important discipline for organizations to manage their business processes. Research shows that higher BPM-maturity leads to better process performance. However, contextual factors such as culture seem to influence this relationship. The purpose of this paper is to investigate the role of national culture on the relationship between BPM-maturity and process performance. A multiple linear regression analysis is performed based on data from six different countries within Europe. Although the results show a significant relationship between BPM-maturity and process performance, no significant moderation effect of national culture has been found. The cultural dimension long term orientation shows a weak negative correlation with both BPM-maturity and process performance. Through a post-hoc moderation analysis on each dimension of BPM-maturity, we further find that long term orientation negatively moderates the relationship between process improvement and process performance. Three other moderation effects are also discovered. The results of this study contribute to insights into the role of culture in the field of BPM.
MULTIFILE
Organizations are struggling to choose from or combine the different business process management paradigms offered in today's BPM landscape, such as workflow management, dynamic case management and straight through processing. The field of declarative processes seems to be able to address this challenge by offering a unified approach to business process modeling, providing variable amounts of flow at execution time and different levels of autonomy to the actors based on models using a single formalism. The notion of declarativity in business processes seems to be ill defined and is often treated as a black and white distinction. However, a number of quite different formalisms have been developed that are broadly agreed to be declarative. This paper proposes a number of qualitative characteristics to characterize the declarative nature of process modeling formalisms. The characteristics are evaluated by applying them to a number of relevant process modeling formalisms, both imperative and declarative, and we discuss how these characteristics can be utilized to create business processes that offer activity flows that are known up front where needed, and allow ad hoc approaches to offer experts freedom and to support impediment driven approaches in an STP context.
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The focus of this project is on improving the resilience of hospitality Small and Medium Enterprises (SMEs) by enabling them to take advantage of digitalization tools and data analytics in particular. Hospitality SMEs play an important role in their local community but are vulnerable to shifts in demand. Due to a lack of resources (time, finance, and sometimes knowledge), they do not have sufficient access to data analytics tools that are typically available to larger organizations. The purpose of this project is therefore to develop a prototype infrastructure or ecosystem showcasing how Dutch hospitality SMEs can develop their data analytic capability in such a way that they increase their resilience to shifts in demand. The one year exploration period will be used to assess the feasibility of such an infrastructure and will address technological aspects (e.g. kind of technological platform), process aspects (e.g. prerequisites for collaboration such as confidentiality and safety of data), knowledge aspects (e.g. what knowledge of data analytics do SMEs need and through what medium), and organizational aspects (what kind of cooperation form is necessary and how should it be financed).Societal issueIn the Netherlands, hospitality SMEs such as hotels play an important role in local communities, providing employment opportunities, supporting financially or otherwise local social activities and sports teams (Panteia, 2023). Nevertheless, due to their high fixed cost / low variable business model, hospitality SMEs are vulnerable to shifts in consumer demand (Kokkinou, Mitas, et al., 2023; Koninklijke Horeca Nederland, 2023). This risk could be partially mitigated by using data analytics, to gain visibility over demand, and make data-driven decisions regarding allocation of marketing resources, pricing, procurement, etc…. However, this requires investments in technology, processes, and training that are oftentimes (financially) inaccessible to these small SMEs.Benefit for societyThe proposed study touches upon several key enabling technologies First, key enabling technology participation and co-creation lies at the center of this proposal. The premise is that regional hospitality SMEs can achieve more by combining their knowledge and resources. The proposed project therefore aims to give diverse stakeholders the means and opportunity to collaborate, learn from each other, and work together on a prototype collaboration. The proposed study thereby also contributes to developing knowledge with and for entrepreneurs and to digitalization of the tourism and hospitality sector.Collaborative partnersHZ University of Applied Sciences, Hotel Hulst, Hotel/Restaurant de Belgische Loodsensociëteit, Hotel Zilt, DM Hotels, Hotel Charley's, Juyo Analytics, Impuls Zeeland.
Onze huidige voedselvoorziening wordt gekenmerkt door overmatig gebruik van bestrijdingsmiddelen zoals antibiotica, genetische manipulatie, overdadig veel transport, water en andere grondstoffen worden gebruikt en productieprocessen gebaseerd op fossiele brandstoffen. Ook wordt veel landbouwgrond dusdanig uitgeput dat de kwaliteit van de grond en de diversiteit sterk achteruit gaan. Gezonde en duurzaam geproduceerde voeding zou voor iedereen bereikbaar moeten zijn. Bovendien is er veel leegstand in verschillende regio’s, deze leegstand kan door middel van aquacultuur systemen zeer waardevol worden benut. Dit is de aanleiding geweest om te zoeken naar alternatieve mogelijkheden voor duurzame productie van voedsel binnen de agrifoodsector. Geïntegreerde aquacultuur systemen worden verwacht goed toepasbaar te zijn voor duurzame voedingsproductie. Deze systemen verminderen de afhankelijkheid van de huidige voedselvoorziening van chemie, olie en gas. Bovendien stimuleert het de lokale en regionale economie en schept het duurzame werkgelegenheid. De doelstelling is het sluiten van de materiaalstroomketen, het voorkomen van afvalstoffen en het stimuleren van grondstof besparing. De aanpak van dit project is daarom gericht op de transitie naar circulaire materiaalstromen waarbij hoogwaardig hergebruik van de materialen mogelijk is op een manier waarbij waarde wordt toegevoegd. Hierbij worden mogelijkheden verkent in het kader van de biobased economy en nieuwe business- en verdienmodellen van dergelijke geïntegreerde aquaculturen. De onderzoeksvraag voor A2FISH is welke circulaire business- en verdienmodellen er realiseerbaar zijn voor kansrijke geïntegreerde aquacultuursystemen binnen de agrifoodsector. Om die onderzoeksvraag uiteindelijk te kunnen beantwoorden, zijn een aantal deelvragen geformuleerd: • Welke aquacultuursystemen zijn kansrijk toepasbaar binnen de agrifoodsector? • Aan welke technische en economische aspecten moet een aquacultuursysteem voldoen om te komen tot kansrijke business- en verdienmodellen? • Welke soorten planten kunnen worden met waardevolle inhoudsstoffen kunnen worden gekweekt met de aquacultuursystemen? • Welke soorten gangbaar industrieel visvoer kan worden gefabriceerd uit reststromen uit de voedingsmiddelenindustrie en welke invloed heeft dit voer als bemesting op de waterkwaliteit? • Hoe ziet een vervolgtraject voor een geïntegreerd circulair aquacultuursysteem eruit en in hoeverre is dit anders dan voor gangbare alternatieven?
Currently, many novel innovative materials and manufacturing methods are developed in order to help businesses for improving their performance, developing new products, and also implement more sustainability into their current processes. For this purpose, additive manufacturing (AM) technology has been very successful in the fabrication of complex shape products, that cannot be manufactured by conventional approaches, and also using novel high-performance materials with more sustainable aspects. The application of bioplastics and biopolymers is growing fast in the 3D printing industry. Since they are good alternatives to petrochemical products that have negative impacts on environments, therefore, many research studies have been exploring and developing new biopolymers and 3D printing techniques for the fabrication of fully biobased products. In particular, 3D printing of smart biopolymers has attracted much attention due to the specific functionalities of the fabricated products. They have a unique ability to recover their original shape from a significant plastic deformation when a particular stimulus, like temperature, is applied. Therefore, the application of smart biopolymers in the 3D printing process gives an additional dimension (time) to this technology, called four-dimensional (4D) printing, and it highlights the promise for further development of 4D printing in the design and fabrication of smart structures and products. This performance in combination with specific complex designs, such as sandwich structures, allows the production of for example impact-resistant, stress-absorber panels, lightweight products for sporting goods, automotive, or many other applications. In this study, an experimental approach will be applied to fabricate a suitable biopolymer with a shape memory behavior and also investigate the impact of design and operational parameters on the functionality of 4D printed sandwich structures, especially, stress absorption rate and shape recovery behavior.
Lectoraat, onderdeel van NHL Stenden Hogeschool
