Is een prelude van het onderzoek naar online tools voor de stedelijke bottom-up beweging (2015-2020)
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In cities worldwide, tools for citizen-centric local initiativesto facilitate collaboration and joint decision-making aredeployed as alternatives to the use of large corporatesocial media platforms such as Facebook. These communityplatforms often aim to empower users and enable civicparticipation in local (neighbourhood) developments, butnot without encountering their own issues. Some of theseplatforms struggle to find the best ways to feature hyper-local issues on their online platforms, such as loneliness ofthe elderly or the infrastructure of the local landscape. Othersmight succeed in developing an easy-to-use platform, butlack a solid, motivated and consistent user base that supportsthe community initiative.In this cahier, we explore how we can use digital, visualand participatory research methods to strengthen civicorganisations through improving their tools for citizenempowerment. Throughout the text, we will address boththe process (the methods for mapping and the workshopsfor participatory mapping), and the substance of theresearch (i.e., the outcomes of the mappings and the resultsof the annotation workshops with the civic organisations).Additionally, we will show and discuss student projects thatmade use of our research, as input for their design processes.
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In the context of the participation society, roles and expectations of citizens and municipalities are vastly changing. While designers and design researchers explore the potentials of apps to empower citizens, municipalities are interested in data dashboards—accompanied by applications and community platforms—to increase civic participation in public (space) issues. In this paper, relevant criteria and design decisions are discussed through reflecting on the lessons learned from two civic apps that were designed by the authors and analysing prominent existing civic apps that have citizen empowerment as their objective.
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Empowerment has become a hegemonic moral horizon and key modality of governance across the global South and the global North. Whether in the realm of development or in that of welfare and urban governance, a broad range of actors, from local NGOs to social professionals and international donors, now envision the empowerment of local communities as a crucial condition and means for achieving good governance and social justice (Cruikshank 1999; Rose 1996). Anthropologists and development scholars – including ourselves – often find themselves ambivalently positioned in relation to such projects of empowerment. In this essay, we turn to the hesitancies and experimental practices of our research interlocuters in two urban settings saturated by a ‘will to empower’ (Cruikshank 1999). During ten months in the year 2017, Anick followed the everyday practices of family workers in three community centers and neighborhood associations in the northeast of Paris, who were tasked to help working-class and migrant-background parents regain confidence and agency vis-à-vis state institutions. Like the parents with whom they worked, many of these family workers hailed from the banlieue themselves and were of migrant backgrounds. Naomi worked with 15 male former gang leaders in Mombasa (Kenya) who sought to reform themselves to escape police violence. Naomi’s interlocutors were between 16 and 28 years old and worked closely with their friend Hasso during 2019 and 2022. In this period, Naomi conducted eight months of ethnographic fieldwork with these young men and with Hasso, during which she observed their weekly meetings and the individual lives of several group members, and she conducted life history interviews with five of them. These two cases thus figure actors who were differently positioned in relation to the will to empower.
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De overheid trekt zich terug en legt steeds meer verantwoordelijkheid bij de burger. Dat is reden tot zorg, want door bezuinigingen op bijvoorbeeld de rechtsbijstand kan de toegankelijkheid van het recht in het gedrang komen. Maar er zijn ook kansen. Voortschrijdende digitalisering stelt mensen in staat zelf oplossingen te zoeken bij juridische problemen. Dit kan meer keuzevrijheid en meer zelfstandigheid betekenen, hoewel onzekerheid over dit palet aan mogelijkheden evenzeer op de loer ligt. Een mogelijk bijeffect is dat er nog meer juridische problemen ontstaan, omdat door onzekerheid of onwetendheid kan worden besloten geen rechtszaak te starten, geen aanvraag in te dienen of niet tot actie over te gaan wanneer rechten worden geschonden. Een ding staat vast: het beroep op de eigen kracht van de burger neemt toe. Maar in hoeverre zijn burgers zelfstandig in staat gebruik te maken van het recht en hun rechtspositie te beschermen? De vraag is niet nieuw. Sinds het einde van de negentiende eeuw is hier aandacht voor. Deze aandacht verloopt in golfbewegingen en verandert in de loop der tijd van accent en betekenis. In het huidige tijdsbestek, waarin een transitie gaande is van verzorgingsstaat naar participatiesamenleving is de vraag opnieuw actueel. Als mensen meer op zichzelf zijn aangewezen en zelf oplossingen moeten zoeken voor hun juridische problemen, hoe zet je hen dan in hun kracht? De vraag wat legal empowerment kan betekenen voor de toegankelijkheid van het recht in de Nederlandse participatiesamenleving staat hier centraal. In het eerste hoofdstuk worden de belangrijkste ontwikkelingen in de literatuur over de toegankelijkheid van het recht beschreven. De nadruk ligt hierbij op gebruikers van het recht en het daadwerkelijk kunnen gebruiken van het recht. Dit kader helpt om het concept legal empowerment te kunnen plaatsen. Vervolgens wordt in het tweede hoofdstuk een analyse gemaakt van de achtergrond, de kenmerken en de toepassing van legal empowerment om het begrip beter te kunnen duiden. De lessen die we hieruit kunnen trekken, worden in het laatste hoofdstuk toegepast op de situatie in Nederland, met name op thema’s als de terugtredende overheid, decentralisatie, digitalisering en juridische dienstverlening.
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This chapter offers a working definition of social accountability as any citizen-led action beyond elections that aims to enhance the accountability of state actors. We view social accountability as a broad array of predominantly bottom-up initiatives, aimed at improving the quality of governance (especially oversight and responsiveness) through active citizen participation. We also trace the evolution of SA as a concept in the literature over the past decades and, then, discuss some influential theoretic approaches to SAIs, pointing out strengths and weaknesses of each model. Finally, we suggest organising Arab SAIs into one of three categories: (1) transparency; (2) advocacy; or (3) participatory governance and we review each of these existing action formats by discussing their main strengths and flaws.
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Internet technology offers a lot of new opportunities for the dissemination of information, sharing of support and consultation of professionals. Innovating professionals from multiple disciplines have begun to exploit the new opportunities for parenting support. The studies presented in this book are meant to deepen our insights in the subject of online parenting support and investigate the feasibility to use single session email consultation to empower parents. This publication includes: - A systematic review of 75 studies on online parenting support. - A meta-analytic review of 12 studies on online tools to improve parenting. - A content analysis of 129 parenting questions and responses in single session email consultation. - An analysis and validation study of the newly developed Guiding the Empowerment Process model. - An evaluation study of the effects of single session email consultation on parental empowerment. The results of this research indicate that the Internet is not only a source of information, but it can also be an instrument for support and training, aiming to improve parental competencies.
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Citizen science can be a powerful approach to foster the successful implementation of technological innovations in health, care or well-being. Involving experience experts as co-researchers or co-designers of technological innovations facilitates mutual learning, community building, and empowerment. By utilizing the expert knowledge of the intended users, innovations have a better chance to get adopted and solve complex health-related problems. As citizen science is still a relatively new practice for health and well-being, little is known about effective methods and guidelines for successful collaboration. This scoping review aims to provide insight in (1) the levels of citizen involvement in current research on technological innovations for health, care or well-being, (2) the used participatory methodologies, and (3) lesson’s learned by the researchers. A scoping review was conducted and reported in accordance with the PRISMA-ScR guidelines. The search was performed in SCOPUS in January 2021 and included peer-reviewed journal and conference papers published between 2016 and 2020. The final selection (N = 83) was limited to empirical studies that had a clear focus on technological innovations for health, care or well-being and involved citizens at the level of collaboration or higher. Our results show a growing interest in citizens science as an inclusive research approach. Citizens are predominantly involved in the design phase of innovations and less in the preparation, data-analyses or reporting phase. Eight records had citizens in the lead in one of the research phases. Researcher use different terms to describe their methodological approach including participatory design, co-design, community based participatory research, co-creation, public and patient involvement, partcipatory action research, user-centred design and citizen science. Our selection of cases shows that succesful citizen science projects develop a structural and longitudinal partnership with their collaborators, use a situated and adaptive research approach, and have researchers that are willing to abandon traditional power dynamics and engage in a mutual learning experience.
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Playfulness intertwined with city-related themes, such as participatory planning and civic media are becoming more popular. In the last ten years, game designers have taken up the theme of play in relation to the urban environment. In this paper, we present a conceptual mapping of “urban play,” through the analysis of eight examples of urban games. Better conceptual tools are necessary to discuss and reflect on how games draw on, or deal with, urban issues. While urban games are diverse in medium, intent, and experience, across the spectrum analyzed in this paper, they hold the potential for various player experiences emerging through play that may be useful to designers. These are: a sense of agency and impact; feelings of relatedness and empathy; an awareness and understanding of complexity, perspective-taking and scenario-building, and either planning or taking action. The conceptual mapping offers scholars and practitioners a more nuanced vocabulary for designing games and playful interventions that might be used to tackle societal issues that either require or could benefit from genuine public involvement as engaged citizens.
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