Phd Thesis Higher professional education aims to prepare graduates for the complexity of professional practices. The development of conceptual understanding is important to deal adequately with this complexity, especially in an unstructured professional domain such as international business. The aim of this dissertation is to investigate the concept conceptual understanding in this professional domain, how it can be measured, what it looks like, how it changes, and in what ways it differs between students. The dissertation comprises five empirical studies for which data collection took place at a university of applied sciences in the Netherlands.
DOCUMENT
Conceptual understanding is important for professionals because a broad and deep synthesis of knowledge enables flexible and original thinking in complex problem solving. However, little is known about the appearance of conceptual understanding at the student level. This article therefore investigates the appearance of conceptual understanding in writing, since writing skills are a highly rated competency in both education and professional domains like international business. 44 students in their final year studying international business wrote literature reviews to illustrate how different levels (negligible, weak, moderate, strong and extraordinary) appeared for six components of conceptual understanding (global context, local context, business practices, practice instances, business concepts and business mechanisms). Two results are suggested. The first is that conceptual understanding in students’ writing is broad rather than deep, suggesting fragmented rather than integrated knowledge needed for conceptual understanding. The second is that different patterns of conceptual understanding emerge between and within students’ writing, both in the varying depths of conceptual understanding per component and in the different ways conceptual understanding manifests. Methodological issues and further research are discussed. Implications for education include suggestions for teachers to stimulate knowledge integration for conceptual understanding through the use of rubrics and iterative cycles.
DOCUMENT
Conceptual metaphors play a vital role in our ability to think in abstract terms like knowledge. Metaphors structure and give meaning to the concept of knowledge. They hide and highlight certain characteristics. The choice of metaphor when reasoning about knowledge is therefore of vital importance for knowledge management (KM). This paper explores the possibility of introducing new knowledge metaphors to the field of KM. Based on a ‘wish list’ of characteristics of knowledge they want to highlight, the authors choose to explore the Knowledge as a Journey metaphor as a new metaphor for knowledge. This results in new insights regarding knowledge sharing, acquisition, retention, and innovation.
DOCUMENT
The purpose of this study was to investigate relations between goal orientations, information processing strategies and development of conceptual knowledge of pre-vocational secondary education students (n=719; 14 schools). Students' preferences for certain types of goals and information processing strategies were examined using questionnaires. Conceptual knowledge was investigated by having students create concept maps before and after a learning project. Structural analyses showed that student preferences for mastery and performance goals positively affected their preferences for the use of deep and surface information processing strategies. Preferences for work avoidance goals negatively influenced preferences for deep and surface processing. Use of surface information processing strategies negatively affected the development of conceptual knowledge. Remarkably, no relation was found between students' preferences for deep processing strategies and development of conceptual knowledge.
LINK
Conceptual metaphors play a vital role in our ability to think in abstract terms like knowledge. Metaphors structure and give meaning to the concept of knowledge. They hide and highlight certain characteristics. The choice of metaphor when reasoning about knowledge is therefore of vital importance for knowledge management (KM). This paper explores the possibility of introducing new knowledge metaphors to the field of KM. Based on a ‘wish list’ of characteristics of knowledge they want to highlight, the authors choose to explore the Knowledge as a Journey metaphor as a new metaphor for knowledge. This results in new insights regarding knowledge sharing, acquisition, retention, and innovation.
DOCUMENT
Higher professional education aims to prepare students for professional practice, for which students will need to develop conceptual understanding. Conceptual understanding requires a synthesis of relevant facts, theories and practices. This research explores what types of change take place in students’ conceptual understanding during a bachelor course. Forty-four senior international business majors in the Netherlands wrote expository essays at the beginning and end of a 14-week course. A rubric was used to grade the essays on six components of conceptual understanding using a 5-point scale. Results indicated five types of change: regressive, minor, modest, substantial and major. The most significant increases in conceptual understanding appeared to relate to context-specific or conceptual knowledge. Results also indicated that individual students’ conceptual understanding changed in different ways, with improvements in some components and deterioration in others, particularly global context. Discussion includes suggestions to account for the different types of change, and curricular implications.
DOCUMENT
Artificial Intelligence (AI) offers organizations unprecedented opportunities. However, one of the risks of using AI is that its outcomes and inner workings are not intelligible. In industries where trust is critical, such as healthcare and finance, explainable AI (XAI) is a necessity. However, the implementation of XAI is not straightforward, as it requires addressing both technical and social aspects. Previous studies on XAI primarily focused on either technical or social aspects and lacked a practical perspective. This study aims to empirically examine the XAI related aspects faced by developers, users, and managers of AI systems during the development process of the AI system. To this end, a multiple case study was conducted in two Dutch financial services companies using four use cases. Our findings reveal a wide range of aspects that must be considered during XAI implementation, which we grouped and integrated into a conceptual model. This model helps practitioners to make informed decisions when developing XAI. We argue that the diversity of aspects to consider necessitates an XAI “by design” approach, especially in high-risk use cases in industries where the stakes are high such as finance, public services, and healthcare. As such, the conceptual model offers a taxonomy for method engineering of XAI related methods, techniques, and tools.
MULTIFILE
Higher professional education aims to prepare students for professional practice, for which students will need to develop conceptual understanding. Conceptual understanding requires a synthesis of relevant facts, theories and practices. This research explores what types of change take place in students’ conceptual understanding during a bachelor course. Forty-four senior international business majors in the Netherlands wrote expository essays at the beginning and end of a 14-week course. A rubric was used to grade the essays on six components of conceptual understanding using a 5-point scale. Results indicated five types of change: regressive, minor, modest, substantial and major. The most significant increases in conceptual understanding appeared to relate to context-specific or conceptual knowledge. Results also indicated that individual students’ conceptual understanding changed in different ways, with improvements in some components and deterioration in others, particularly global context. Discussion includes suggestions to account for the different types of change, and curricular implications.
LINK
The aim of this exploratory study is to develop a definition of conceptual understanding for teaching in international business. In international business, professionals face complex problems like what to produce, where to manufacture, which markets to target, and when to expand abroad. A clear definition of conceptual understanding needed to solve such problems would provide design input for international business education. In three cycles, two independent expert panels with backgrounds in academic research, international business education, and international business practice identified and validated key components of conceptual understanding in international business. Key components are the global and local contexts, general and specific business practices, and theoretical business concepts and mechanisms. Other key characteristics include factual knowledge, explanation, and out-of-the-box thinking.
DOCUMENT
European roadmap for e-learning RTD in support of higher education and life long learning for the coming ten years. Deliverable 1, produced within the e-LearnTN project under the fifth Framework Programme of the European Commission.
DOCUMENT
