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EOOH

ABSTRACT Purpose: This short paper describes the dashboard design process for online hate speech monitoring for multiple languages and platforms. Methodology/approach: A case study approach was adopted in which the authors followed a research & development project for a multilingual and multiplatform online dashboard monitoring online hate speech. The case under study is the project for the European Observatory of Online Hate (EOOH). Results: We outline the process taken for design and prototype development for which a design thinking approach was followed, including multiple potential user groups of the dashboard. The paper presents this process's outcome and the dashboard's initial use. The identified issues, such as obfuscation of the context or identity of user accounts of social media posts limiting the dashboard's usability while providing a trade-off in privacy protection, may contribute to the discourse on privacy and data protection in (big data) social media analysis for practitioners. Research limitations/implications: The results are from a single case study. Still, they may be relevant for other online hate speech detection and monitoring projects involving big data analysis and human annotation. Practical implications: The study emphasises the need to involve diverse user groups and a multidisciplinary team in developing a dashboard for online hate speech. The context in which potential online hate is disseminated and the network of accounts distributing or interacting with that hate speech seems relevant for analysis by a part of the user groups of the dashboard. International Information Management Association

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The embracement of risks

This essay explores the notion of resilience by providing a theoretical context and subsequently linking it to the management of safety and security. The distinct worlds of international security, industrial safety and public security have distinct risks as well as distinct ‘core purposes and integrities’ as understood by resilience scholars. In dealing with risks one could argue there are three broad approaches: cost-benefit analysis, precaution and resilience. In order to distinguish the more recent approach of resilience, the idea of adaptation will be contrasted to mitigation. First, a general outline is provided of what resilience implies as a way to survive and thrive in the face of adversity. After that, a translation of resilience for the management of safety and security is described. LinkedIn: https://www.linkedin.com/in/juul-gooren-phd-cpp-a1180622/

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Planned knowledge locations in cities

This paper puts forward a conceptual framework to analyse emergence and the development of planned knowledge locations in cities (science and technology parks, creative factories, knowledge hubs, etc.). It argues that the study and the practice of developing these precincts can benefit from explicitly considering the broader territorial context, the time dynamics and the co-evolutionary processes through which they unfold. The advantages of such as framework are illustrated with the support of two European knowledge locations: Arabianranta (Helsinki, Finland) and Biocant (Cantanhede, Portugal).

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The body gets the notion

The concept of human-computer integration (HInt) is entering a new evolutionary phase, that leads to a paradigm shift from interaction to the integration of computing devices with the human body (Farooq & Grudin, 2017). This embodied integration, where a computer tightly integrates with the human body (Mueller, Maes & Grudin, 2019), engages the human being in mutual give-and-take relationships with computational systems. The paradigm shift in human-computer integration might have more to do with ‘becoming-in-the-world’ (Shildrick, 2022) than with ‘being-in-the-world’ requires a rethinking in the philosophy on the human body and its technological intertwining. Our research project starts from the belief that new insight and meanings on bodily understanding in the context of Human-Computer Integration can only be achieved through a creative and artistic exploration of the ‘lived experience’ of disabled bodies. In this project, research activities will be grounded in feminist philosophy and performed into the context of disability, yet the methodological approach of exploring the ‘felt sense’ and ‘kinaesthetics’ of the disability materiality takes place through performative design practice at the intersection of the HCI-related research fields of Soma Design (Höök, 2018) and Somaesthetics (Shusterman, 2008), as well as artistic disciplines, such as Musicology and Music Therapy, Dance and Dance Movement Therapy, Disability Arts and Critical Disability Studies. This paper starts with an explanation of the current research situation, and then provides background information on the different schools of thought that are present in the project. It continues with describing the research goals, methods, and research questions. The final part of the paper consists of an overview of three preliminary studies which explore human-computer relationships through the combination of performative practice and cyber-physical demonstrators, created by bachelor-students ‘Communication and Multimedia Design’ at Amsterdam University of Applied Sciences in The Netherlands and master-students ‘Web, Communication, and Information Systems’ at the Fachhochschule Kufstein in Austria. The takeaway message of this paper is that to advance our understandings of human-computer integration, we must consider a perspectivist viewpoint to develop alternative ways for exploring the bodily complexities of human-computer integration. We further argue that disability can be a catalyst for innovation and life-changing design in health and well-being, as it automatically emphasises the need for engaging with ‘being human’ in the context of the human-computer relationship. This PhD-project is productively looking for new forms of studying the context of disability, to unveil, excavate and expose knowledge for human- computer integration (HInt) that would otherwise be overlooked in the HCI-community.

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Towards a dynamic conceptual model for understanding the impact of social isolation on SIE women's adjustment and career development

PurposeSelf-initiated expatriates (SIE) women's career decisions are often based on the establishment of close personal relationships in various spheres of life. This paper aims to explore the effects of social isolation in times of crisis on SIE women's work, psychological and general adjustment.Design/methodology/approachThe model of expatriate women's adjustment by Caligiuri and Lazarova (2002) is reviewed and adapted to account for the impact of social isolation and loneliness on SIE women's adjustment and professional development in a crisis context. The interplay between duration and intensity of crisis and acculturative stress over time is highlighted; danger zones for potential maladjustment are identified, and adjustment-as-a-crisis context are incorporated into the model.FindingsThe spillover effects between different life spaces in times of isolation have a negative impact on SIE women's ability to develop supportive relationships in different life spaces. The organization becomes the main point of contact with the host culture, but pressure to perform, uncertain contracts, gendered role division and the experience of a double crisis add to the existing acculturative stress which may lead to maladjustment or further fit-dependent crisis over time.Originality/valueThe authors contribute to the theoretical understanding of the impact of social isolation on a single, vulnerable acculturating group, by expanding on an existing static model of adjustment, to account for the temporal (time) and spatial (multi-dimensional crisis context) constraints faced by SIE women which has not been done before.

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Towards a dynamic conceptual model for understanding the impact of social isolation on SIE women's adjustment and career development

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Mental long Covid and the techno-social unconsciousness

It’s late April 2022 in Bologna and we meet in Franco’s apartment. He shows me his collection of collages he produced in the Covid period, his art therapy to fight off depression. The paintings can be found here and there online, exhibited under the pseudonym Istubalz. We’ve come together to discuss his latest book, The Third Unconscious: The Psychosphere in the Viral Age (published in English by Verso, translated by Bifo himself into Italian). The message of this short book is simple: we urgently need to engage with the future of psychoanalysis. The discovery of the unconscious in the eighteenth and nineteenth century resulted in the founding of psychoanalysis as both a therapy and tool for cultural analysis. Later, of course, it became an industry. In response to the emphasis of its founding fathers on denial and sublimation, the second mode of the unconscious, associated with Lacan and even more so Deleuze and Guattari, stressed the element of production. For them, the unconscious is not a theater but a factory. Fifty years into this probing of the liberation of desire, Berardi proposes a new angle: a third unconscious that circles around an understanding of the social dimension of the mind, in a world that is no longer focused on growth and (schizo-)productivity but on extinction and degrowth. Berardi calls for the development of new critical concepts that can help us to understand today’s spectrum of emotional attention. We must practice “riding the dynamic of disaster,” which he calls an accurate description of “our mental condition during the current earthquake, which is also a heart-quake and a mind-quake.” The seamless transition from Covid into the war in Ukraine reinstates the collapse of the bio-info-psycho circuit under the weight of the “stack of crises” (my term), the succession of catastrophic events. There’s a deeply unsettling and often profoundly depressing inevitably lurking about this atmosphere of accumulating disaster: the all-too-real sense that life is on the brink of total collapse and imminent disaster.

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Elevating the Antagonist Encounter

Working as speech acts that delineate online communities, claims to victimhood tend to evoke contestation. Their inherent political nature spurs user engagement in the shape of clicks, shares, emojis, and so on. TikTok’s multimodality has given rise to new practices of engagement that significantly shape how victimhood is communicated and negotiated. This study draws attention to the platform vernacular practice of the ‘stitch.’ Allowing users to respond to someone else by ‘remixing’ social media content of others, the stitch is a platform practice designed for commentary. We zoom in on stitched videos networked by hashtags, published in relation to the Israel-Hamas war. TikTok’s multimodality expands user pathways that connect claimants and those who contest them. Moving beyond hashtag hijacking the stitch elevates a practice of commentary that turns victimhood politics into a spectacle that politicizes formerly less political realms, and that further blurs the boundaries between on- and offline spaces. The analysis shows how stitched videos are especially used for antagonist encounters where they crowd out the ‘original’ post to which they respond. In this way, stitches can be seen as tools that aid platformed ‘regimes’ of visibility that prioritize the antagonist encounter in order to commodify them.

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An accountability challenge

More than 80 % of all information in an organization is unstructured, created by knowledge workers engaged in peer-to-peer networks of expertise to share knowledge across organizational boundaries. Enterprise Information Systems (EIS) do not integrate unstructured information. At best, they integrate links to unstructured information connected with structured information in their databases. The amount of unstructured information is rising quickly. Ensuring the quality of this unstructured information is difficult. It is often inaccessible, unavailable, incomplete, irrelevant, untimely, inaccurate, and/or incomprehensible. It becomes problematic to reconstruct what has happened in organizations. When used for organizational policies, decisions, products, actions and transactions, structured and unstructured information are called records. They are an entity of information, consisting out of an information object (structured or unstructured) and its metadata. They are important for organizational accountability and business process performance, for without them reconstruction of past happenings and meaningful production become an impossibility. Organization-wide management of records is not a common functionality for EIS, resulting in [1] a fragmentation in the management of records, where structured and unstructured information objects are stored in a variety of systems, unconnected with their metadata; [2] a fragmentation in metadata management, leading to a loss of contextuality because metadata are separated from their information objects; and [3] a declining quality or records, because their provenance, integrity, and preservation are in peril. Organizational accountability is based on records and their context to reconstruct the past. Because records are not controlled by EIS, they can only marginally be used for accountability. The challenge for organizational accountability is to generate trusted records, fixed and contextual information objects inseparately linked with metadata that capture context to regain evidential value and to allow for the reconstruction of the past. The research question of this paper is how to capture records and their context within EIS to regain the evidential value of records to allow for a more robust organizational accountability. To find an answer, we need to pay attention to the concept of context, on how to capture context in metadata, and how to embed and manage records in EIS.

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