The report from Inholland University is dedicated to the impacts of data-driven practices on non-journalistic media production and creative industries. It explores trends, showcases advancements, and highlights opportunities and threats in this dynamic landscape. Examining various stakeholders' perspectives provides actionable insights for navigating challenges and leveraging opportunities. Through curated showcases and analyses, the report underscores the transformative potential of data-driven work while addressing concerns such as copyright issues and AI's role in replacing human artists. The findings culminate in a comprehensive overview that guides informed decision-making in the creative industry.
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This article is based on five years of longitudinal participatory action research on how former pre‐bachelor programme students with a refugee background experience finding their way into Dutch higher education and society. The four‐member research team and authors (two of which were former refugees), found that refugee students face a significant barrier of “us‐versus‐them,” especially in an educational context. We explored how creative co‐creation contributed to rethinking difference and sameness in higher education by breaking through or transcending this divide. Creative co‐creation through play, storytelling, or constructing artefacts enables “alterity,” approaching the other from the other’s position. Movement and action help to shape the world around us: Connecting and shifting positions creates sameness while leaving space for difference. Creative co‐creation during our research process included making co‐creation artefacts and activities, thus involving outreach to broader audiences for engagement. In the research process, it became clear that successful participation matters to all students and provides more opportunities for all, not just refugee students. A new notion of “we” in Dutch higher education and society that does not perpetuate the divide between “us” and “them” requires a shared responsibility. Higher education needs the university authorities and the teachers to make room for student stories and should provide spaces for dialogue and community development.
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Service design is literally the design of services. Service designers improve existing services or design completely new ones. Nothing new so far. Services have been around for centuries, and every service was conceived and designed by someone. However, service design takes a different angle; a different perspective as its starting point: it is a process of creative inquiry aimed at the experiences of the individual user. ‘Service design, insights from 9 case studies’ is the final publication of the Innovation in Services programme. During this programme, creative design agencies applied the methods of service design in nine different projects.
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This project aims to contribute to the transition from proprietary smart city software to the design & employment of ‘public software’ that can be deployed by cities in their operational and policy processes, in order to better safeguard public values. With the advance of smart city technologies, software deployed by municipalities can no longer be understood as just a productivity tool. The mechanics and algorithms operative in the software and the data it collects have become key elements in the execution of urban policy and have started to become a resource for decision making processes. That means that transparency and data-ownership are becoming important public values in software deployment. Most proprietary software systems that cities are currently using in their operations do not fulfill these requirements. Therefore a transition is needed to the deployment of what we call public software. To bring this transition about, for municipal governments it is important to learn more about the process in which public software can be procured, deployed and shared between cities. For creative industries players such as developers and creative agencies, it is important to gain further knowledge about what role they can play in this process and learn more about possible business models to sustain the production and upkeep of public software. This project addresses these knowledge gaps through three workshops in which the most important issues for this transition will be identified, leading to a Guide for the Deployment of Public Software as well as a research agenda and an international network of stakeholders.
