Seamless integration of air segment in the overall multimodal mobility chain is a key challenge to provide more efficient and sustainable transport services. Technology advances offer a unique opportunity to build a new generation of transport services able to match the evolving expectations and needs of society as a whole. In this context, the passenger-centric approach represents a method to inform the design of future mobility services, supporting quality of life, security and services to citizens traveling across Europe. Relying on the concepts of inclusive design, context of use and task analysis, in this article, we present a comprehensive methodological framework for the analysis of passenger characteristics to elicit features and requirements for future multimodal mobility services, including air leg, that are relevant from the perspective of passengers. The proposed methodology was applied to a series of specific use cases envisaged for three time horizons, 2025, 2035 and 2050, in the context of a European research project. Then, passenger-focused key performance indicators and related metrics were derived to be included in a validation step, with the aim of assessing the extent of benefit for passengers that can be achieved in the forecasted scenarios. The results of the study demonstrate the relevance of human variability in the design of public services, as well as the feasibility of personalized performance assessment of mobility services.
The EU project X-TEAM D2D focuses on future seamless door-to-door mobility, considering the experiences from Air Traffic Management and the currently available and possible future transport modalities in overall multimodal traffic until 2050. This paper deals with developing a Concept of Operations of an intermodal transport system with special consideration of the pabengers' satisfaction with up to 4-hour journeys. For this purpose, the influences of quality management systems and other organizational facilities on the quality of pabenger travel in the transport system were examined. In the study, integration of various management systems, like resources, traffic information, energy, fleet emergency calls, security and infrastructure, and applications such as weather information platforms and tracking systems, is expected.
X-TEAM D2D project is focused on integrating Air Traffic Management and Urban Air Mobility into an overall multimodal transport network to address the potential increase in efficiency of the overall transportation system in the future, considering the operational domain of the urban and extended urban environment up to a regional extent and passenger-centric perspective. This paper presents the analysis of the Door to Airport trajectory of business passengers until 2035. The results indicate the system's expected performance in 2035 under normal and disrupted scenarios providing insight on the expected impact of future technologies.
In the Dutch National Environmental Vision the societal challenge of building sustainable 1 million homes by 2035, is associated to the energy and mobility transitions. New living and working locations are mapped on existing urbanized sites - mainly at catchment areas of public transportation (PT) nodes or stations – and connected to good accessibility. The stations of the future become hubs, where you can transfer from one mode of transport to another, and find places to meet up, work, exercise and eat. In order to reduce congestions and CO2 emissions, the Ministry of Infrastructure and Water Management has developed a vision on the future of public transport in PT 2040 based on Door-to-Door solutions. This requires the development of new city policies in the field of bicycle and car parking, shared mobility systems, environmental zones (car-free) and public space design. The hubs are important enablers of the mobility transition (promoting the transition from car to PT or bike, in combination with shared mobility to be prepared for a post-pandemic phase). Most stations do not meet the new mobility requirements and face problems such as lack of space for bicycle parking and shared modes, as well as lack of public space. How to improve mobility transition, make it seamless and create public space for more inviting and attractive stations for people and with less cars? WALK-IN will develop a toolkit for designers which provide generic guidelines and spatial solutions for the integration of sustainable mobility in public space at PT nodes. The toolkit is developed between and with academia, public and private partners. The project aims to develop a new network and an EU funding proposal on Energy transition and Sustainability or for the forthcoming Driving Urban Transitions program from the Joint Program Initiative Urban Europe.
