The current Covid-19 pandemic has underlined the importance of urban public spaces in achieving health and social well-being (Dobson, 2021; Poortinga et al., 2021), prompting policymakers and urban planners to rethink their approach to the design of these spaces. They now propagate adapting urban public spaces more directly to human needs (Suurenbroek et al., 2019), often at a neighbourhood level, while also embracing a more-than-human perspective that includes the well-being of the natural ecosystem at large (Maller, 2020; Houston et al., 2018). The latter becomes imperative as other shocks and stressors, such as climate change and biodiversity loss, are impending, straining urban spaces and their residents to show resilience in times of complex challenges. “Learning from Covid-19”, a need emerged for new design approaches for public spaces, contributing both to social and ecological resilience.This paper presents results from the research project "From Prevention to Resilience". It moves beyond merely responding to the pandemic by designing social and physical barriers in public space to prevent the virus from spreading. Instead, it seizes the opportunity to explore how an integrated design approach to public space could contribute to social and ecological resilience (Boon et al., 2021). The project, funded by the Dutch organization for health research and care innovation, is a collaboration between the chairs of Spatial Urban Transformation and Civic Interaction Design (AUAS) and an international partner consortium.This paper builds on our compiled database of design strategies addressing the Covid-crisis, expert sessions with a Community of Practitioners, and interviews with Dutch spatial design firms and municipalities. It first introduces a "Design Framework for Neighbourhood Resilience" and its core concepts. Next, it validates this framework through a research-by-design approach. Spatial and social design agencies applied the framework in real-life design cases in Amsterdam and allowed for its empirical grounding and practice-based development. Ultimately, the paper defines a design framework that builds resilience for the well-being of all urban inhabitants and initiates a dialogue between disciplines to address resilience integrally when designing public spaces and forms of civic engagement.ReferencesBoon, B., Nirschl, M., Gualtieri, G., Suurenbroek, F., & de Waal, M. (2021). Generating and disseminating intermediate-level knowledge on multiple levels of abstraction: An exploratory case in media architecture. Media Architecture Biennale 20, 189–193. https://doi.org/10.1145/3469410.3469430Dobson, J. (2021). Wellbeing and blue‐green space in post‐pandemic cities: Drivers, debates and departures. Geography Compass, 15. https://doi.org/10.1111/gec3.12593Houston, D., Hillier, J., MacCallum, D., Steele, W., & Byrne, J. (2018). Make kin, not cities! Multispecies entanglements and ‘becoming-world’ in planning theory. Planning Theory, 17(2), 190–212. https://doi.org/10.1177/1473095216688042 Maller, C. (2020). Healthy Urban Environments: More-than-Human Theories (1st ed.). Routledge, Taylor & Francis Group. https://www.routledge.com/Healthy-Urban-Environments-More-than-Human-Theories/Maller/p/book/9780367459031Poortinga, W., Bird, N., Hallingberg, B., Phillips, R., & Williams, D. (2021). The role of perceived public and private green space in subjective health and wellbeing during and after the first peak of the COVID-19 outbreak. Landscape and Urban Planning, 211, 104092. https://doi.org/10.1016/j.landurbplan.2021.104092 Suurenbroek, F., Nio, I., & de Waal, M. (2019). Responsive public spaces: exploring the use of interactive technology in the design of public spaces. Hogeschool van Amsterdam, Urban Technology.https://research.hva.nl/en/publications/responsive-public-spaces-exploring-the-use-of-interactive-technol-2
Over the last two decades, institutions for higher education such as universities and colleges have rapidly expanded and as a result have experienced profound changes in processes of research and organization. However, the rapid expansion and change has fuelled concerns about issues such as educators' technology professional development. Despite the educational value of emerging technologies in schools, the introduction has not yet enjoyed much success. Effective use of information and communication technologies requires a substantial change in pedagogical practice. Traditional training and learning approaches cannot cope with the rising demand on educators to make use of innovative technologies in their teaching. As a result, educational institutions as well as the public are more and more aware of the need for adequate technology professional development. The focus of this paper is to look at action research as a qualitative research methodology for studying technology professional development in HE in order to improve teaching and learning with ICTs at the tertiary level. The data discussed in this paper have been drawn from a cross institutional setting at Fontys University of Applied Sciences, The Netherlands. The data were collected and analysed according to a qualitative approach.
Purpose: This is a position paper describing the elements of an international framework for assistive techhnology provision that could guide the development of policies, systems and service delivery procedures across the world. It describes general requirements, quality criteria and possible approaches that may help to enhance the accessibility of affordable and high quality assistive technology solutions. Materials and methods: The paper is based on the experience of the authors, an analysis of the existing literature and the inputs from many colleagues in the field of assistive technology provision. It includes the results of discussions of an earlier version of the paper during an international conference on the topic in August 2017. Results and conclusion: The paper ends with the recommendation to develop an international standard for assistive technology provision. Such a standard can have a major impact on the accessibility of AT for people with disabilities. The paper outlines some the key elements to be included in a standard.
-Chatbots are being used at an increasing rate, for instance, for simple Q&A conversations, flight reservations, online shopping and news aggregation. However, users expect to be served as effective and reliable as they were with human-based systems and are unforgiving once the system fails to understand them, engage them or show them human empathy. This problem is more prominent when the technology is used in domains such as health care, where empathy and the ability to give emotional support are most essential during interaction with the person. Empathy, however, is a unique human skill, and conversational agents such as chatbots cannot yet express empathy in nuanced ways to account for its complex nature and quality. This project focuses on designing emotionally supportive conversational agents within the mental health domain. We take a user-centered co-creation approach to focus on the mental health problems of sexual assault victims. This group is chosen specifically, because of the high rate of the sexual assault incidents and its lifetime destructive effects on the victim and the fact that although early intervention and treatment is necessary to prevent future mental health problems, these incidents largely go unreported due to the stigma attached to sexual assault. On the other hand, research shows that people feel more comfortable talking to chatbots about intimate topics since they feel no fear of judgment. We think an emotionally supportive and empathic chatbot specifically designed to encourage self-disclosure among sexual assault victims could help those who remain silent in fear of negative evaluation and empower them to process their experience better and take the necessary steps towards treatment early on.
Manual labour is an important cornerstone in manufacturing and considering human factors and ergonomics is a crucial field of action from both social and economic perspective. Diverse approaches are available in research and practice, ranging from guidelines, ergonomic assessment sheets over to digitally supported workplace design or hardware oriented support technologies like exoskeletons. However, in the end those technologies, methods and tools put the working task in focus and just aim to make manufacturing “less bad” with reducing ergonomic loads as much as possible. The proposed project “Human Centered Smart Factories: design for wellbeing for future manufacturing” wants to overcome this conventional paradigm and considers a more proactive and future oriented perspective. The underlying vision of the project is a workplace design for wellbeing that makes labor intensive manufacturing not just less bad but aims to provide positive contributions to physiological and mental health of workers. This shall be achieved through a human centered technology approach and utilizing advanced opportunities of smart industry technologies and methods within a cyber physical system setup. Finally, the goal is to develop smart, shape-changing workstations that self-adapt to the unique and personal, physical and cognitive needs of a worker. The workstations are responsive, they interact in real time, and promote dynamic activities and varying physical exertion through understanding the context of work. Consequently, the project follows a clear interdisciplinary approach and brings together disciplines like production engineering, human interaction design, creative design techniques and social impact assessment. Developments take place in an industrial scale test bed at the University of Twente but also within an industrial manufacturing factory. Through the human centered design of adaptive workplaces, the project contributes to a more inclusive and healthier society. This has also positive effects from both national (e.g. relieve of health system) as well as individual company perspective (e.g. less costs due to worker illness, higher motivation and productivity). Even more, the proposal offers new business opportunities through selling products and/or services related to the developed approach. To tap those potentials, an appropriate utilization of the results is a key concern . The involved manufacturing company van Raam will be the prototypical implementation partner and serve as critical proof of concept partner. Given their openness, connections and broad range of processes they are also an ideal role model for further manufacturing companies. ErgoS and Ergo Design are involved as methodological/technological partners that deal with industrial engineering and ergonomic design of workplace on a daily base. Thus, they are crucial to critically reflect wider applicability and innovativeness of the developed solutions. Both companies also serve as multiplicator while utilizing promising technologies and methods in their work. Universities and universities of applied sciences utilize results through scientific publications and as base for further research. They also ensure the transfer to education as an important leverage to inspire and train future engineers towards wellbeing design of workplaces.
With the help of sensors that made data collection and processing possible, many products around us have become “smarter”. The situation that our car, refrigerator, or umbrella communicating with us and each other is no longer a future scenario; it is increasingly a shared reality. There are good examples of such connectedness such as lifestyle monitoring of elderly persons or waste management in a smart city. Yet, many other smart products are designed just for the sake of embedding a chip in something without thinking through what kind of value they add everyday life. In other words, the design of these systems have mainly been driven by technology until now and little studies have been carried out on how the design of such systems helps citizens to improve or maintain the quality of their individual and collective lives. The CREATE-IT research center creates new solutions and methodologies in “digital design” that contribute to the quality of life of citizens. Correspondingly, this proposal focuses on one type of digital design—smart products—and investigate the concept of empowerment in relation to the design of smart products. In particular, the proposal aims to develop a model with its supplementary tools and methods for designing such products better. By following a research-through-design methodology, the proposal intends to offer a critical understanding on designing smart products. Along with its theoretical contribution, the proposal will also aid the students of ICT and design, and professionals such as designers and engineers to create smart products that will empower people and the industry to develop products grounded in a clear user experience and business model.
