Knowledge Building (KB) as a concept of social and societal knowledge production is meant to get away from the ‘mind-as-container’-based folk theory that posits learning as knowledge acquisition testedby reproduction quizzes (Bereiter, 2002). However, such a transitionmeans thinking differently to the mainstream educational process, and is not without its frictions associated with the change process.
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Municipalities increasingly seek to include citizens in decision-making processes regarding local issues, such as urban planning. This paper presents a case study on using Virtual Reality (VR) in a process of civic participation in the redesign of a public park. The municipality included citizens in intensive co-design activities to create three designs for the park and engaged the neighbourhood community in co-decision, in the form of a ballot. Through the civic participatory process, we studied the effectiveness of using VR technology to engage the community in participating in the co-decision process. The three designs were presented using highly realistic 360˚ visualisations and the effects on engagement were compared between various devices: VR headsets, smartphones, tablets, and computers. Viewing the designs in 2D paper plans was also included in the comparison. The study included over 1300 respondents that participated in the ballot. A statistical analysis of the collected data shows that participants viewing the 360˚ rendered images with VR technology expressed a significantly higher engagement in the co-decision process than those using their computer at home or viewing 2D paper plans. The paper describes the complete participatory design process and the impact of the e-governance used on the target group as well as on the actors organizing the e-governance process. We discuss how the use of new technology and active presence of a voting-support team inspired citizens to participate in the co-creation process and how the investment in this procedure helped the local authorities to generate support for the plans and strengthen its relationship with the community. The use of realistic visualisations that can be easily assessed by citizens through user-friendly technology, enabled a large and diverse audience to participate. This resulted in greater visibility of municipal efforts to enhance the living environment of citizens and is therefore an important step in increased civic engagement in municipal policy-making and implementation.
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In urban planning, 3D modeling and virtual reality (VR) provide new means for involving citizens in the planning process. For municipal government, it is essential to know how effective these means are, to justify investments. In this study, we present a case of using VR in a municipal process of civic participation concerning the redesign of a public park. The process included codesign activities and involved citizens in decision-making through a ballot, using 3D-rendered versions of competing designs. In codesign, 3D-modeling tools were instrumental in empowering citizens to negotiate design decisions, to discuss the quality of designs with experts, and to collectively take decisions. This paper demonstrates that, in a ballot on competing designs with 1302 citizens, VR headsets proved to be equally effective compared to other display technologies in informing citizens during decision making. The results of an additional, controlled experiment indicate that VR headsets provide higher engagement and more vivid memories than viewing the designs on non-immersive displays. By integrating research into a municipal process, we contribute evidence of cognitive and engagement effects of using 3D modeling and immersive VR technologies to empower citizens in participatory urban planning. The case described in the paper concerns a public park; a similar approach could be applied to the design of public installations including media architecture.
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HCI and design research has turned toward exploring methods, technologies, processes for societal impact, and do so by intervening in the real world and designing for, with and by people and existing citizen initiatives. A key issue faced is enabling efforts to continue beyond the project or grant timeline. For this reason, there is a growing need to create a forum where researchers and practitioners can share their approaches to shed light on opportunities and challenges of supporting lasting civic initiatives moving forward. This workshop aims to bring together researchers and practitioners interested in how to make civic initiatives have lasting impact: either by supporting and sustaining such initiatives or by focusing on how their outcomes increase people's capacity to act on their ideas and wishes.
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The Netherlands are one of the frontrunners in stimulating electric mobility in Europe when it comes to the charging infrastructure density and electric vehicle adoption. Municipalities play an instrumental role in the rollout of public charging infrastructure while they have little insight in the relevant key performance indicators of the charging infrastructure as a means to support effective decision making. This paper aims to contribute to providing a more thorough understanding of relevant key performance indicators for public charging infrastructure. An approach is presented that explores result and performance indicators to support policy makers optimizing the roll out of and improvement of the business case for charging infrastructure.
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Companies are organised to fulfil two distinctive functions: efficient and resilient exploitation of current business and parallel exploration of new possibilities. For the latter, companies require strong organisational infrastructure such as team compositions and functional structures to ensure exploration remains effective. This paper explores the potential for designing organisational infrastructure to be part of fourth order subject matter. In particular, it explores how organisational infrastructure could be designed in the context of an exploratory unit, operating in a large heritage airline. This paper leverages insights from a long-term action research project and finds that building trust and shared frames are crucial to designing infrastructure that affords the greater explorative agenda of an organisation. https://doi.org/10.33114/adim.2019.07.227 LinkedIn: https://www.linkedin.com/in/christine-de-lille-8039372/
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Since 2012 the dutch metropolitan area (the metropole region of amsterdam, the city of amsterdam, rotterdam, the hague, utrecht ) cooperate in finding the best way to stimulate electric mobility through the implementation of a public charging infrastructure. with more than 5600 charge points and 1.6 million charge sessions in the last two years this is one of the most extensively used public charging infrastructure available worldwide. in this paper a benchmark study is carried out to identify different charge patterns between these 5 leading areas with an extensive public charging infrastructure to establish whether and how charge behaviour (e.g. charged volume, capacity utilization, unique users) differs between cities. based on the results first explanations for possible differences in charge patterns between cities will be provided. the study aims to contribute to a better understanding of the utilization of public charging infrastructure in a metropolitan area existing of four city centres and the amsterdam metropolitan area and to provide input for policy makers to prepare a public charging infrastructure ready for the projected growth of electric mobility in the next five years.
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In recent years electric mobility has gained a great deal of attention, leading to electric vehicles on the market and development of necessary charging infrastructure. Charging infrastructure is mostly enabled through subsidies by local or national governments to overcome the chicken and egg problem, while the business case for charge stations in this early stage of development is not yet sufficient. The municipality of Amsterdam is a forerunner in the development of charge infrastructure, with over 500 public charge points available. The municipality and service providers struggle how to optimize the roll out of further charge points and how to optimize the use of the charge points. This paper gives a detailed analysis of the actual usage patterns of the public charging infrastructure in the city of Amsterdam, based on more than 109.000 charge sessions collected at the existing local charge points in 2012/2013. The conclusions from this analysis can be used to gain insight in the actual usage patterns of public charging infrastructure and may lead to recommendations concerning further roll out of charge stations, increasing effectiveness and improving the business case for charge points. The conclusions and recommendations may have implications for, and may support municipalities in the effective development of charging infrastructure.
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Developers of charging infrastructure, be it public or private parties, are highly dependent on accurate utilization data in order to make informed decisions where and when to expand charging points. The Amsterdam The Amsterdam University of Applied Sciences in close cooperation with the municipalities of Amsterdam, Rotterdam, The Hague, Utrecht and the metropolitan region of Amsterdam developed both the back- and front-end of a decision support tool. This paper describes the design of the decision support tool and its DataWareHouse architecture. The back-end is based on a monthly update of charging data with Charge point Detail Records and Meter Values enriched with location specific data. The design of the front-end is based on Key Performance Indicators used in the decision process for charging infrastructure roll-out. Implementing this design and DataWareHouse architecture allows all kinds of EV related companies and cities to start monitoring their charging infrastructure. It provides an overview of how the most important KPIs are being monitored and represented in the decision support tool based on regular interviews and decision processes followed by four major cities and a metropolitan region in the Netherlands.
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From the publishers website: "Hospitals increasingly make use of information technology (IT) infrastructures to enhance their services. However, it remains unclear how IT infrastructures affect clinical and operational excellence. We examine the relationship among hospital's IT infrastructure capability and their so-called digital capabilities, i.e., IS competences regarding information processing, digitally enabled clinical decision making, health information exchange, and telehealth. We conceptualize a research model taking a resource-based lens, and we propose two hypotheses. First, we argue that hospitals that invest in their IT infrastructure capability will outperform other hospitals regarding their digital capabilities. Furthermore, as many hospitals receive financial incentives for professionalizing digital services, we hypothesize that the strength of this particular relationship is dependent on such incentives. Findings based on an SEM-PLS analysis on a sample of 1143 European hospitals suggest that there is a positive relationship between an IT infrastructure capability and digital capabilities, and, surprisingly, financial incentives negatively affects this relationship." https://aisel.aisnet.org/amcis2018/Health/Presentations/16/
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