In the knowledge economy knowledge productivity is the main source of competitive advantage and thus the biggest management challenge. Based on a review of the concept from two distinct perspectives, knowledge productivity is defined as the process of knowledge-creation that leads to incremental and radical innovation. The two main elements in this definition are „the process of knowledge creation‟ and „incremental and radical innovation‟. The main aim of this chapter is to contribute to a better understanding of the concept of knowledge productivity in order to support management in designing policies for knowledge productivity enhancement. After elaborating on the concept of knowledge productivity, the two main elements are combined in a conceptual framework – the knowledge productivity flywheel. This framework appeared to be an effective model for supporting initiatives that aim for enhancing knowledge productivity.
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Since 2000, all Dutch Universities of Professional Education are confronted with three major renewals. The first was the European agreement to implement the Bachelor-Master system in Higher Education. The second was the strong tendence to renew eduction towards Competence Based Education. The third renewal came from the decision of the ministery of Education to contract lectures (lectoren) and research networks (kenniskringen) to improve research competences among students. Basic idea behind the latest renewal was that if students from Universities of Professional Education bring in more knowledge in companies, during and after their study, this will stimulate the innovative power of Dutch small and medium enterprices (SME’s). Educational developers have been very bussy with these renewals. Under the cloak of national assurance guidelines and external panels of inspection many educational developers automatically tended to use the instrumental paradigm for many design contexts. In accordance with the research of Gustafson (1993) and Richey (1993) we raised questions about the relevance of the instrumental paradigm for educational design contexts, because often the means-end thinking of the instrumental approach have seemed to be out of place. This research project by Lappia, De Boer & Van Rennes took place in 2006 at INHOLLAND university of professional education in the western part of The Netherlands with four pilots at School of Technology, Social Work, Education and Economics. The researchers started from the assumption that improving competence-based internships could not been based on an instrumental paradigma, because of the lack of absolute standards and the need to support deliberation among stakeholders. The Design Science Approach of Van Aken (2004) and Andriessen (2004) was been used to reveal field-tested and grounded technological rules as design specifications for improvement tools. Beside that the research project used the communicative paradigm (Visscher-Voerman & Gustafson, 2004) to reach consensus among the practitioners, who accompanion students during their internships in organisations in order to achieve a growth of competences in the choosen working field. Participants in the research project were employees of the School of Education, The School of Technology and the School of Economics, the department of Education, Quality, Research and development (OKR). Conditions for participating in the project were that the Schools recognized the problems with implementing Competence Based Internship and the School had to set the employees whe participated in the project free for half a day during the project. The Schools as stakeholders in the project were primary interested in solution of their practical problem (practical stream). The department of Education, Quality, Research and development was interested in solution of the pratical problem for dissemination reasons, but would also learn new strategies for implementation (knowledge stream). Therefore was choosen to follow the Design Science Research Approach.
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This paper presents the results of an exercise to assess the effects of metaphors on knowledge management. Knowledge is an abstract phenomenon with no direct referent in the real world. To think and talk about knowledge we use conceptual metaphors. The exercise shows that these metaphors greatly influence the problems we identify related to knowledge in organizations and the type of knowledge management solutions we propose. The knowledge as water metaphor used in this exercise – which reflects the dominant way of thinking in Western knowledge management literature – leads to the thingification of knowledge, resulting in a discourse about ways to formalize, manage and control knowledge. This discourse primarily serves the interests of management. In contrast, the knowledge as love metaphor used in this exercise – which reflects more an Asian way of thinking about knowledge – shifts the discourse from the topic of knowledge as a thing to the underlying preconditions for good knowledge work. These conditions include the facilitation of knowledge professionals, the quality of the relationships in the organization, and the quality of the organizational culture. This discourse is aimed at humanizing the organization instead of formalizing it and is more in the interest of employees.
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A case study and method development research of online simulation gaming to enhance youth care knowlegde exchange. Youth care professionals affirm that the application used has enough relevance as an additional tool for knowledge construction about complex cases. They state that the usability of the application is suitable, however some remarks are given to adapt the virtual environment to the special needs of youth care knowledge exchange. The method of online simulation gaming appears to be useful to improve network competences and to explore the hidden professional capacities of the participant as to the construction of situational cognition, discourse participation and the accountability of intervention choices.
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This paper will discuss the process of the MA program ePedagogy / Visual Knowledge Building during the first semester of the academic year 2005 – 2006. This MA program is a joint venture between the Universities of Helsinki, Hamburg and INHOLLAND. This publication will discuss and evaluate the concrete steps (in terms of learning process) during this first semester. In particular the role of the eTutor will get special attention. This publication is based on the principle of action research. Hart & Bond defines action research as “it is a form of reflective inquiry which enables practitioners to better realise such qualities in their practice. The tests for good action research are very pragmatic ones. Does it improve the professional quality of the transactions between practitioners and clients/colleagues? This action research approach is being realised upon three main sources. As an eTutor and member of the staff of this program I weekly filled in an “Evaluation Log” in which the following questions are centralized: 1. What happened (this week) 2. Significant experience 3. Reflection 4. Actions Secondly I used a little survey which was being used by the staff to evaluate the first semester. All the three Universities filled in a form with the following questions concerning the education and organisation: Education 1. What do you consider most hindering in your teaching? 2. What do you consider most beneficial in your teaching? 3. What kind of teaching methods do you prefer in this program? 4. Do you think the course offers are attractive for the target group? 5. How do you evaluate student’s engagements and motivation in your courses? 6. What can / should be improved in terms of collaborative learning activities and processes? Organisation 1. In what specific context do you spot organisational constraints? 2. Does your organisation recognise and support the MA program? 3. What is your short-, mid- and long term vision on this program? Thirdly an important source for this action research approach was the International Seminar which was hold in the middle of February 2006. In this seminar the changes based on the questions of the questionnaire were discussed and implemented. The theoretical framework in this publication is based on the dissertation of Karel Kreijns (Sociable CSCL Environments). In this dissertation he discussed the collaborative cognitiveand epistemic performance in a CSCLE. The social presence theory takes a central position in this dissertation. In this paper the pitfalls and barriers concerning a sociable CSCLE are being discussed and evaluated. This paper describes, the interventions the staff took, in order to improve the educational context of the program. From this perspective we looked very carefully to the barriers and pitfalls in our Virtual Learning Environment (VLE). We found evidence for the fact that a good CSCLE consists at least a good balance between Content, Community and Pedagogy. In the program we emphasised our focus (too much) on content and (too) little on community and pedagogy. The community was poor because of the fact that we used three content learning systems, which didn’t stimulate the group processes. Pedagogy was too much based on individual eTutor behaviour. In January 2006, after the courses were ended, the Universities organised a little survey. In this survey was shown that we have to some interventions to improve the learning process. At the International Seminar in February 2006 eTutors and students discussed the problems. The following interventions are being considered and implemented: 1. The use of three Virtual Learning Environments should be decreased. Especially the INHOLLAND / Blackboard system doesn’t reflect the open source philosophy. Besides this the accessibility of this system is not very easy for foreign students 2. The collaborative aspect should be increased, by emphasising the interdisciplinaryand international co-operation. The formation of international subgroups is implemented.
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Leerlingen verdienen een leraar die competent is, lesgeeft met passie en zich blijft ontwikkelen. Een kwalitatief hoogwaardige lerarenopleiding, waarin leren op de werkplek een belangrijk element is, zorgt voor zo’n beste leraar. Op de werkplek vindt zowel formeel als informeel leren plaats. Het leren op de werkplek is veelzijdig, authentiek, contextgebonden, gericht op socialisatie en betekenisverlening. Daarbij is zelfsturing door de lerende essentieel. Opleiden op de werkplek heeft als basis het verbinden van authentieke ervaringen met kennis en het stimuleren van zelfsturing door aanstaande leraren. Het lectoraat wil door middel van praktijkonderzoek een integratieve didactiek voor het leren op de werkplek ontwikkelen.
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