Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of academic literature on personalization mainly represents the service provider perspective. In contrast, in this paper we investigate what makes citizens experience a service as personal. The result are eight dimensions that capture the full range of individual experiences and expectations that citizens expressed in focus groups. These dimensions can serve as a framework for public sector organizations to explore the expectations of citizens of their own services and identify the areas in which they can improve the personal experiences they offer.
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This article aims to provide an insight into how students construct their professional knowledge and what the content and nature of personal professional knowledge is through the concept of PPTs (personal professional theories).
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This article provides a construct to monitor and analyse students' personal knowledge development: 'personal professional theory' (PPT). It aims to investigate the development of the content and nature of students' PPTs and their perceptions of learning processes in vocational education during school-based learning and workplace learning. The conclusion based on this study is that the development of students' PPTs involves knowledge compilation as well as thematic turbulence.
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This article compares two strategies the detect development in PPT (personal professional theories): CM (concept mapping) and a combination of CM with SR (stimulated recall). The study reveals that both strategies succeed, but that the CM in the combined strategy performed worse. The article ends with several explanations, which all deserve further investigation.
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NEVI CPD heeft de afgelopen jaren steeds een bijdrage geleverd aan verbinding, verbreding, verdieping en innovatie binnen Purchasing & Supply Management. De senior purchasing & supply management professionals die lid zijn van Nevi CPD vullen dit op een geheel eigen wijze in. De kennis en ervaring van deze professionals kan een grote stimulans zijn voor de studenten in het Hoger Beroepsonderwijs (HBO) zijn om te kiezen voor “van beroep inkoper”. Een pleidooi voor een intensieve samenwerking tussen de professionals lid van Nevi CPD en het HBO inkooponderwijs.
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This project was a basis of a toolbox for Personal Development coaches. The Sound Based Microinterventions toolbox was designed by Kasia, researcher of the Authentic Leadership Research Group, drawing from her extensive professional training and experience in music and composition. The development process integrated several key elements from established methodologies and Kasia's own innovative approaches: • The toolbox incorporates principles of Eurythmics, a method developed by Jacques Dalcroze. This approach emphasizes the connection between music and movement, helping students to develop a deeper understanding of rhythm and musical expression through physical movement. • Various vocal techniques are included to enhance self-awareness and emotional expression. These exercises are designed to improve vocal projection, articulation, and emotional resonance, providing students with tools to better express themselves and manage their emotions. • Liz Lerman's Critical Response Process is a structured method for giving and receiving feedback on creative works. It involves a series of steps that encourage constructive dialogue and reflection, helping students to develop critical thinking and communication skills. • Kasia has integrated her own elements from years of experience teaching music and composition. These personalized techniques are aimed at fostering creativity, self-awareness, and resilience among students.
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Present study focuses on revealing and developing personal constructs regarding problem behaviour in classrooms. The main idea is that teachers opinions about their students and themselves influence the way they interact with them. Their thoughts and ideas about students - their personal constructs - are generally unconscious. We used the Personal Construct Theory from Kelly (1955) and his Repertory Grid Technique for exploration mental constructs. They can give an impulse to the development of thinking and acting of teachers. We think it can help them to build up their professional identity towards problem children. Twenty-nine teachers formed the sample that worked with this method. We investigated the number of unique construct pairs mentioned by the teachers. This number happened to be remarkably high. While assessing pupils, the teachers use primarily personality characteristics. There is hardly any agreement between the teachers constructs, which complicates their communication about their pupils. We considered the number of construct pairs named by one participant. This number seems to depend on the type of education the teacher is involved in. The type of the school the teacher is working at also influences the average scores on the constructs. We shall also turn to the issue of pupils sex and its role if any in the teachers scores. No significant differences have been found.
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This thesis reports on an interpretative case study about student teachers’ and new teachers’ personal interpretations in their teaching practice, during and after an international teaching internship. The main aim of this study was to describe how an international teaching internship interrupts existing, familiar ways of thinking or acting. The findings are an interpretation of how this interruption influences student teachers’ and new teachers’ “personal interpretative frameworks” (Kelchtermans, 2009) during their teacher training programmes and transition from student to teacher. This framework reflects the basis on which a beginning teacher grounds their personal decisions or judgements for action and answers the questions: ‘how can I effectively deal with this particular situation? and ‘why would I work that way?’ (Vanassche & Kelchtermans, 2014, p. 118).
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This study focuses on revealing and developing personal constructs regarding problem behaviour in classrooms. Twenty-nine teachers (initial and in-service students) took part in the project. The main idea is that teachers opinions about their pupils and themselves influence the way they act in their classrooms. Their thoughts and ideas about students - their personal constructs - are generally unconscious. To clarify and to develop teachers constructs, we used Kellys repertory grid technique and Garmans reflective approach. Both methods give a powerful impulse to the development of thinking and acting of teachers. They can use the experiences as an integral part of their own action research. & I am one of the teachers who took part in the constructs research.A personal set of fifteen constructs on twenty-eight pupils was collected. These constructs showed me what kinds of constructs I have (mainly social-emotional and cognitive ones) and made me reflect. They also made clear to me that I think less positively on problem children. Participation in this research includes coaching, theoretical orientation and continuous reflection, making me conscious of what (problem) behaviour I like or dislike and what I should change to get a professional, holistic view. Then problem behaviour will be more easily tolerated by me and I can teach my colleagues about my new insights in intercommunicative sessions and by personal counselling.
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