In this paper I describe the ways in which the communication discipline can make a hidden crisis transparent. For this purpose I examine the concept of crisis entrepreneurship from a communication point of view. Using discourse analysis, I analyse the discursive practices of crisis entrepreneurs in the domain of education in the Netherlands. This paper is part of my Ph.D. project in which I examine the dilemmas encountered by crisis entrepreneurs and the interactional solutions they choose in addressing a crisis. In my Ph.D. project I have analysed how crisis entrepreneurs use discursive practices: (1) to show the factuality of the problem. For example, the way the problem is presented is too theoretical and is not a problem in reality; (2) to present the credibility of the messenger as an authentic, legitimate spokesman. Crisis entrepreneurs may be accused of wanting to attract attention to their own cause; (3) to create the accountability for the problem and the solution. For example, crisis entrepreneurs can be accused of nursing personal grievances or of drawing attention to the issue without actively attempting to solve it. The conclusion is that a communication professional is able to recognize a problem raised by crisis entrepreneurs. Knowledge of interactional dilemmas helps communication professionals understand the potential of crisis entrepreneurs.
After the arrival of refugees in the Netherlands, many citizens wanted to act and help the social inclusion of refugees. Community initiatives emerged where some of the initiatives even grew into potential Social Enterprises. In this research we investigated the main issues initiatives around refugees encounter when growing into a social enterprise (RQ1). Through the organization of learning networks we gathered data form initiatives who were currently in this process. The two main issues that arose were making a good business model and in what way impact can be measured when the impact area is the social inclusion of refugees. Our second research question (RQ2) investigated in what way the social initiatives help refugees in their social inclusion process. For this research question we interviewed refugees whom where involved with one of the initiatives participating in our research. Our main findings are that the participants in this research are all trying to take control over their lives, learning how to make a change and are trying to achieve a life that is good for them. They attributed various benefits to their active participation in the initiatives. They all mention that they met new people, that the people who started the initiative were very helpful and that they liked participating.
This paper analyses the impact of two structural context factors on mathematics teacher students. First, the Netherlands is coping with a massive mathematics teacher shortage. Second, the Dutch knowledge-economy feeds the private tutoring sector. The impact on young teacher-students is tremendous; they start working as a teacher too early. Besides successful studying, broader professionalization and quality of mathematics education are in jeopardy. A quick-fix for mathematics education might do more damage than foreseen.