This research analyses the current self-reported level of proficiency of environmental skills, the required future level of proficiency, and the gaps between them. Given the increasingly urgent need for the tourism industry to take action to support environmental management practices, this research provides evidence of key environmental skill gaps. Mixed methods research is applied where the sample includes 1404 respondents to a questionnaire and 264 interviewees from senior management of organisations from five tourism sectors (accommodation establishments, food and beverage outlets, destination management organisations, tour operators and travel agents, visitor attractions) in eight European countries. Analysis of variance, t-tests, correlation and cluster analyses, and Pearson Chi-square tests were employed for data analysis. The findings revealed that the country of registration, the size and the tourism sector type influence significantly the current and future proficiency levels of environmental skills, and the gaps between them. Most respondents did not receive environmental skills training. Theoretical, managerial and policy implications are also discussed.
Analysis of the economic, social-societal and environmental impacts of river cruise tourism in West-Friesland, for the municipalities of Hoorn, Enkhuizen and Medemblik. BUas responsible for the environmental impact analysis.Societal IssueRiver cruise tourism is generally a growing industry in the Netherlands, where regular arrivals of ships with 150 to 200 passengers bring economic benefits but also possible challenges related to crowding, congestion and environmental impacts, amongst others.Benefit to societyThe research informs local policymakers on the current situation and some expected developments of river cruise tourism, to be able to make more informed policy decisions about its future development in West Friesland.Partners in this project:Ginder (Projectlead)Vrolijks Blue ProgressBuas Centre for Sustainability, Tourism and Transport