Science museums can be a rich learning context, where visitors engage with scientific practices with few formal requirements. However, science museums can be experienced as not welcoming to migrant families due to social, economic, and cultural barriers. In this study, we asked what language-related challenges migrant families experienced in Dutch science museums and what recommendations they had for linguistic inclusion. We interviewed twelve families of Turkish, Moroccan, or Syrian backgrounds after their visit to a Dutch science museum. We discovered that (1) first-generation families found the predominance of Dutch in the museum challenging, (2) the science language used in the museum brought on additional challenges, and (3) the families saw potential emotional benefits to the presence of their mother tongue in the museum, albeit expressing a need for Dutch to remain at the center of the linguistic landscape in the museum. These findings show that language plays a role in migrant families’ experiences in science museums. The findings invite science museums to engage in a dialogue with migrant communities about their needs when it comes to more inclusive museum experiences.
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In this paper we discuss the general approach and choices we made in developing a prototype of a social media monitor. The main goal of the museum monitor is to offer museum professionals and researchers better insight in the effects of their own social media usage and compare this with other actors in the cultural heritage sector. It gives researchers the opportunity to consider communication within the sector as whole. In the research project “Museum Compass” we have developed a prototype of a social media monitor, which contains data of current and historic online activities on Facebook, Twitter, YouTube, Foursquare and Flickr of all registered Dutch museums. We discuss – mostly in a practical sense – our approach for developing the monitor and give a few examples as a result of its usage.
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The paper investigates the use of mobile tools by museums in order to provide mobile access to their permanent collections and special exhibitions. In fact, it deals with the wider topic of how museums tackle the complex issue of communicating with their present and potential audience using modern (i.e., mobile in this case) technologies. The paper presents and discusses the results of a survey that was proposed to Dutch and Flemish museums mainly dealing with modern and contemporary art or with science and technology. We tried to derive some trends and best practices in order to identify a good way to provide an engaging (mobile) experience to museum visitors. These results, although not always stirring in terms of answer percentages and of what most museums seem to be doing with new media, do show a clear interest towards mobile technologies and openness to innovation in the Dutch cultural sector.
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The web is widely used by museums as a low-barrier platform to inform people on activities in the museum and publish their collections online. It is not uncommon that this publishing consists of an simple web interface connected to a database that holds records with limited information about the artifacts; information that is more relevant for managing the collection than for informing a wider public. It is not uncommon for a description to have no reference at all to that what is visible in the picture. Moreover this situation is hardly a worst-case scenario. In the Netherlands over 20 million artifacts in museums await a description, artifacts that do have a (scanty) description only half of them is available digitally. Four museums in the Netherlands (Naturalis, Museon, University Museum Utrecht, Dutch Institute of Image & Sound) together with three research and knowledge institutes (University of Applied Science Utrecht, Novay, BMC Group) decided in 2008 to explore the potential of user groups tagging collections and the effects of this on the involvement of these people towards the museum. For this purpose a dedicated social tagging tool was developed and implemented: www.ikweetwatditis.nl
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This publication gives an account of the Public Annotation of Cultural Heritage research project (PACE) conducted at the Crossmedialab. The project was carried out between 1 January 2008 and 31 December 2009, and was funded by the Ministry of Education, Culture, and Science. Three members of the Dutch Association of Science Centres (Vereniging Science Centra) actively participated in the execution of the project: the Utrecht University Museum, the National Museum of Natural History (Naturalis), and Museon. In addition, two more knowledge institutes participated: Novay and the Utrecht University of Applied Sciences. BMC Consultancy and Manage¬ment also took part in the project. This broad consortium has enabled us to base the project on both knowledge and experience from a practical and scientific perspective. The purpose of the PACE project was to examine the ways in which social tagging could be deployed as a tool to enrich collections, improve their acces¬sibility and to increase visitor group involvement. The museums’ guiding question for the project was: ‘When is it useful to deploy social tagging as a tool for the benefit of museums and what kind of effect can be expected from such deployment?’ For the Crossmedialab the PACE project presented a unique opportunity to conduct concrete research into the highly interesting phenomenon of social tagging with parties and experts in the field.
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The evolving landscape of science communication highlights a shift from traditional dissemination to participatory engagement. This study explores Dutch citizens’ perspectives on science communication, focusing on science capital, public engagement, and communication goals. Using a mixed-methods approach, it combines survey data (n = 376) with focus group (n = 66) insights. Findings show increasing public interest in participating in science, though barriers like knowledge gaps persist. Trust-building, engaging adolescents, and integrating science into society were identified as key goals. These insights support the development of the Netherlands’ National Centre of Expertise on Science and Society and provide guidance for inclusive, effective science communication practices.
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This dissertation aims to strengthen socioscientific issues (SSI) education by focusing on the resources available to students. SSI education is a type of science and citizenship education that supports students’ informed and critical engagement with social issues that have scientific or technological dimensions. This dissertation explores students’ SSI-related resources relevant to their engagement with SSI, such as their attitudes and social resources. The dissertation consists of four papers. The first is a position paper that introduces the concept of socioscientific capital and argues why it is important to pay attention to students’ resources in SSI-based teaching. The other three papers involve empirical, quantitative studies. Two questionnaires were developed that were used to investigate student differences regarding engagement with SSI: the Pupils’ Attitudes towards Socioscientific Issues (PASSI) questionnaire and the Use of Sources of Knowledge (USK) questionnaire. The final study is an exploration of the effects of SSI-based teaching on students’ attitudes toward SSI, considering socioscientific capital.
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Many visitor studies make social background variables the central point of departure to explain participation patterns. How the past is 'staged', however, also has an influence on those to whom it appeals. This relational perspective calls for new conceptual tools to grasp empirical reality. Inspired by the historical philosophy of Georg Simmel and the literary theory of Mikhail Bakhtin a number of concepts which enable us to grasp the subtle relationship between museum presentations and visitors are presented. Bakhtin's notion of chronotopy serves as a key concept. By linking museum presentations and visitor perceptions with each other, it is also possible to identify certain tendencies within the contemporary museum landscape.
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In this chapter, the authors elaborate on serious games and playful interactionsin modern scientific practices, and on the way they can engendermutual scientific growth. They use a research-through-design approach, inwhich three possible scenarios and prototypes are studied to envisage thenew role of the public library in practicing science in a changing society.Their conclusion is that the public library of the future should employcitizen science projects that are fun, accessible, malleable, and participatory,so that its new role can focus on offering meaningful informationat the right time in the right place, contextualizing information usingplayful solutions, bringing together communities to share information,and enabling new scientific practices in unexplored fields.
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