Hoofdstuk in Progression in forensic Psychiatry: About Boundaries van prof. mr. Marc Groenhuijsen en prof. dr. T.I. Oei. As a young adolescent the man started using soft drugs and as a result was expelled from school. Following a registration with RIAGG he was placed in a children’s home for some years. From the age of twenty he was a frequent substance user. He got hold of these substances because his father was a dealer. There were contacts with psychiatrists and psychologists and he was on an anti-psychotic medication that is prescribed with schizophrenia. Over a period of eight years he was admitted eight times to a psychiatric hospital with diagnoses such as recurring paranoid schizophrenia, recurring poly-hard drugs use and ADHD. During his hospitalizations he took no medication, did not satisfactorily comply with agreements and frequently withdrew from treatment prematurely in spite of advice to the contrary. He was ultimately given Tbs (1). In the introduction of a theme issue on Mental Health Care and Justice of Justitiële Verkenningen [Judicial explorations] from 1991 concerning such a track record it was stated that many stories can be told about it. “Two of them have farreaching consequences. From the point of view of the judiciary the track record is evaluated as to the degree of guilt casu quo attribution and the need to make society secure. From the point of view of mental health care a person with a mental disorder committed an offence as a result of his condition and needs help” (2) Dangerous or mad, that is the division that is sectorially made.
For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be improved, when looked upon from the perspective of firm performance? Based on the literature on excellent performing organizations, we apply the concepts that, according to Collins (2001), drove the development of 'good' companies to 'great' companies to a case study of an under performing service delivery team that developed into an excellent performing service delivery team. The lessons from this study were that most of the drivers behind the performance improvement of this team were in fact 'soft' factors that concerned the human side of the team more than the organizational, procedural or structural measures.
In Nederland gevestigde e-commerce bedrijven zijn meer tevreden over hun logistics service provider en affiliatenetwerk, dan over hun payment service provider. Daarnaast zijn ze aanzienlijk meer loyaal aan hun logistics service provider dan aan beide andere e-commerce dienstverleners. Dit blijkt uit onderzoek van de eCommerce Foundation en het Centre for Applied Research on Economics and Management van de Hogeschool van Amsterdam in samenwerking met onder andere Twinkle.
De fashion-industrie is in transitie, nu consumenten steeds meer online zoeken, kopen en communiceren. De meeste retailers hebben inmiddels een webshop gerealiseerd, maar inzicht ontbreekt hoe de fysieke winkel levensvatbaar te maken en houden. Dit betekent in de praktijk dat lastig is om fysieke winkels open te houden hetgeen in veel steden leidt tot teloorgang van winkelstraten en –gebieden. Ook hebben retailers onvoldoende handvatten om de omni-channel consument goed te herkennen en te benaderen en de verschillende kanalen goed op elkaar te laten aansluiten. Veel retailers hebben behoefte aan goede informatie op de winkelvloer over producten en klanten. Graag zouden ze snel willen weten wat consumenten in het verleden hebben gekocht, of ze de nieuwsbrief ontvangen, welke producten er online of in andere filialen nog beschikbaar zijn. Daar kan in een verkoopgesprek op worden ingespeeld. De technologische oplossingen zijn daarvoor beschikbaar, maar deze worden nog maar mondjesmaat gebruikt. Daar waar ze wel beschikbaar zijn, weten medewerkers niet altijd goed hoe ze bijvoorbeeld een medewerkersapp optimaal gebruiken en maken consumenten weinig gebruik van bijvoorbeeld loyalty apps op hun smartphone. Daarnaast bestaat er bij veel retailers wel de wil om te innoveren, maar moeten er eerst barrières worden beslecht. De beschikbare technologie moet zich liefst al in een testsituatie hebben bewezen en men heeft behoefte aan praktische handvatten hoe de technologie optimaal in te zetten. Om tot innovatie in de branche te komen is het daarom nodig om in samenwerking met enkele innovatieve retailers, technologiebedrijven en kennisinstellingen de innovatie markt-fähig te maken. Dit project heeft als doel om een bijdrage te leveren aan de duurzaamheid van de fashion-industrie door relevante klanttechnologie geschikt te maken voor marktintroductie, alsmede de toegevoegde waarde van deze technologie te onderzoeken voor de branche.
Teachers have a crucial role in bringing about the extensive social changes that are needed in the building of a sustainable future. In the EduSTA project, we focus on sustainability competences of teachers. We strengthen the European dimension of teacher education via Digital Open Badges as means of performing, acknowledging, documenting, and transferring the competencies as micro-credentials. EduSTA starts by mapping the contextual possibilities and restrictions for transformative learning on sustainability and by operationalising skills. The development of competence-based learning modules and open digital badge-driven pathways will proceed hand in hand and will be realised as learning modules in the partnering Higher Education Institutes and badge applications open for all teachers in Europe.Societal Issue: Teachers’ capabilities to act as active facilitators of change in the ecological transition and to educate citizens and workforce to meet the future challenges is key to a profound transformation in the green transition.Teachers’ sustainability competences have been researched widely, but a gap remains between research and the teachers’ practise. There is a need to operationalise sustainability competences: to describe direct links with everyday tasks, such as curriculum development, pedagogical design, and assessment. This need calls for an urgent operationalisation of educators’ sustainability competences – to support the goals with sustainability actions and to transfer this understanding to their students.Benefit to society: EduSTA builds a community, “Academy of Educators for Sustainable Future”, and creates open digital badge-driven learning pathways for teachers’ sustainability competences supported by multimodal learning modules. The aim is to achieve close cooperation with training schools to actively engage in-service teachers.Our consortium is a catalyst for leading and empowering profound change in the present and for the future to educate teachers ready to meet the challenges and act as active change agents for sustainable future. Emphasizing teachers’ essential role as a part of the green transition also adds to the attractiveness of teachers’ work.
The seaweed aquaculture sector, aimed at cultivation of macroalgal biomass to be converted into commercial applications, can be placed within a sustainable and circular economy framework. This bio-based sector has the potential to aid the European Union meet multiple EU Bioeconomy Strategy, EU Green Deal and Blue Growth Strategy objectives. Seaweeds play a crucial ecological role within the marine environment and provide several ecosystem services, from the take up of excess nutrients from surrounding seawater to oxygen production and potentially carbon sequestration. Sea lettuce, Ulva spp., is a green seaweed, growing wild in the Atlantic Ocean and North Sea. Sea lettuce has a high nutritional value and is a promising source for food, animal feed, cosmetics and more. Sea lettuce, when produced in controlled conditions like aquaculture, can supplement our diet with healthy and safe proteins, fibres and vitamins. However, at this moment, Sea lettuce is hardly exploited as resource because of its unfamiliarity but also lack of knowledge about its growth cycle, its interaction with microbiota and eventually, possible applications. Even, it is unknown which Ulva species are available for aquaculture (algaculture) and how these species can contribute to a sustainable aquaculture biomass production. The AQULVA project aims to investigate which Ulva species are available in the North Sea and Wadden Sea which can be utilised in onshore aquaculture production. Modern genomic, microbiomic and metabolomic profiling techniques alongside ecophysiological production research must reveal suitable Ulva selections with high nutritional value for sustainable onshore biomass production. Selected Ulva spp lines will be used for production of healthy and safe foods, anti-aging cosmetics and added value animal feed supplements for dairy farming. This applied research is in cooperation with a network of SME’s, Research Institutes and Universities of Applied Science and is liaised with EU initiatives like the EU-COST action “SeaWheat”.
