The main research question in this chapter was: Which information problem solving skills are, according to the lecturers in the Bachelor of ICT, important for their students? Selecting items from a results list and judging the information on actuality, relevance and reliability were regarded as extremely important by most of the interviewed lecturers. All these sub-skills refer to the third criterion of the scoring rubric, the quality of the primary sources. As mentioned before, one of the NSE lecturers holds the opinion that students should improve their behaviour exactly on this point. Another sub-skill that is seen as very important by the interviewees is the analysis of information to be applied in the student’s own knowledge product. This refers to the fifth criterion of the rubric, the creation of new knowledge. The quality of primary sources and the creation of new knowledge criteria both bear extra weights in the grading process with the scoring rubric. A third criterion which also bears extra weight (‘orientation on the topic’) was mentioned as an important subskill by some interviewees but not as explicitly as the other two criterions. One of the facets of information problem solving that need improvement, according to one of the lecturers, is the reflection on the whole process to stimulate the anchoring of this mode of working. In the concept of information problem solving are higher order skills (orientation and question formulation, judging information and creation of new knowledge) distinguished from lower order skills (reference list, in-text citations, the selection of keywords and databases). Considering all results of this research, one can conclude that the importance of the higher order IPS skills – which refer to ‘learning to think’ (Elshout, 1990) – is recognised by most of the interviewed lecturers. The lower order skills are considered less important by most of them.
While many researchers have investigated soft skills for different roles related to business, engineering, healthcare and others, the soft skills needed by the chief information security officer (CISO) in a leadership position are not studied in-depth. This paper describes a first study aimed at filling this gap. In this multimethod research, both the business leaders perspective as well as an analysis of CISO job ads is studied. The methodology used to capture the business leaders perspective is via a Delphi study and the jobs adds are studied using a quantitative content analysis. With an increasing threat to information security for companies, the CISO role is moving from a technical role to an executive role. This executive function is responsible for information security across all layers of an organisation. To ensure compliance with the security policy among different groups within the company, such as employees, the board, and the IT department, the CISO must be able to adopt different postures. Soft skills are thus required to be able to assume this leadership role in the organisation. We found that when business leaders were asked about the most important soft skills the top three consisted out of 'communication', ‘leadership’ and 'interpersonal' skills while 'courtesy' was last on the list for a CISO leadership role.
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The research in this dissertation aims to investigate the acquisition of students’ science skills in grades 5 and 6 of primary education in the Netherlands. In most primary science classes, science skills are mainly taught by way of conducting investigations. However, prior research indicates that explicit instruction and separate skills training may be more effective. In this dissertation, four studies are discussed. In the first study, an instructional framework was developed based on a categorization of science skills into thinking skills, science-specific skills and metacognitive skills. This instructional framework was used to develop lessons using systematic instruction aimed at the development of these different skills. The second study describes the development and psychometric quality of the measurement instruments in order to examine the acquisition and transfer of science skills. Two paper-and-pencil tests, three performance assessments and two questionnaires were used for this purpose. In a third study, the effects of two experimental conditions were evaluated, following an experimental pretest-posttest design: a condition with explicit instruction and a condition in which all aspects of explicit instruction were absent. Students in both conditions received an 8-week intervention and were compared to students in a baseline condition who followed their regular science curriculum. The fourth study addresses the use of performance assessments as a diagnostic tool for science teachers. In general, the results indicate that the measurement instruments can be used to reliably measure science skills. Findings also show that explicit instruction facilitates acquisition and transfer of science skills.
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