In cross-border e-commerce, electronic retailers (e-retailers) aim to extend their sales activities via the Internet beyond national borders. Unlike large companies, small and medium-sized enterprises are struggling with their international online expansion. This phenomenon is not limited to countries with a developed e-commerce market; e-retailers from emerging e-commerce markets, too, face the problem. This study investigates what the drivers are of business performance of SMEs in cross-border e-retailing, and how drivers differ between developed and emerging e-commerce markets in Europe. Structural equation modelling analyses with the lavaan package in R on a sample of 453 owners and directors of SMEs from 20 countries, show that foreign market orientation not only directly influences business performance in cross-border e-commerce, but also indirectly through communication efforts in foreign markets. These results hold for both developed and emerging markets, however, there are two interesting differences. First in the influence of foreign market orientation and communication efforts on business performance, and second in the impact of the number of years the electronic e-retailer is active in cross-border e-commerce.
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Ransomware is currently one of the most prominent cyberthreats for organizations. Small- and medium-sized enterprises are particularly vulnerable to ransomware victimization and more inclined toward paying the ransom. However, while a few studies have been conducted on victimization of ransomware, little is known about how small- and medium-sized enterprises respond to victimization and what factors contribute to the decision to pay the ransom. This study uses a survey with a vignette experiment conducted among 445 owners and managers of Dutch small- and medium-sized enterprises to gain more insight into the factors that are related to the decision to pay the ransom in the event of ransomware victimization. Findings show that the likelihood that the ransom is paid is low. While the affordability of the ransom demand seems unrelated to the likelihood of paying, being advised by a cybersecurity company to pay the ransom and not having a back-up significantly increases the likelihood of the ransom being paid. The findings provide insight into factors that make ransomware victims vulnerable to extortion. Furthermore, implications for how ransomware attacks can be mitigated are discussed. Matthijsse, S. R., Moneva, A., van ’t Hoff-de Goede, M. S., & Leukfeldt, E. R. (2024). Examining ransomware payment decision-making among small- and medium-sized enterprises. European Journal of Criminology, 22(4), 625-645. https://doi.org/10.1177/14773708241285671 (Original work published 2025)
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This article focuses on the opportunities and challenges Dutch Small and Medium sized Enterprises (SMEs) in the food and beverage industry are facing with respect to innovation in food and health. An online questionnaire was developed to give an overview on attitudes and activities of SMEs with respect to innovation; their interest in trends, among which were health and wellbeing; and their view on logos as a possible way of communication. Results show that innovation is important for SMEs: over 80% of the SMEs are innovating in products and over 60% in processes. The most appealing trends are: Health and wellbeing and sustainability. In conclusion, the identified opportunities for innovation in food and health are: a large willingness to innovate and the increasing interest in the already appealing trend of nutrition and health. Also, taste is considered as important as health and cannot be compromised.
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