Zoekresultaten

Teaching Data Driven Facility Management by implementing high-end technology within the workplace: The Hague University of Applied Sciences as Case

ackground and aim – Driven by new technologies and societal challenges, futureproof facility managers must enable sustainable housing by combining bricks and bytes into future-proof business support and workplace concepts. The Hague University of Applied Sciences (THUAS) acknowledges the urgency of educating students about this new reality. As part of a large-scale two-year study into sustainable business operations, a living lab has been created as a creative space on the campus of THUAS where (novel) business activities and future-proof workplace concepts are tested. The aim is to gain a better understanding amongst students, lecturers, and the university housing department of bricks, bytes, behavior, and business support. Results – Based on different focal points the outcomes of this research present guidelines for facility managers how data-driven facility management creates value and a better understanding of sustainable business operations. In addition, this practice based research presents how higher education in terms of taking the next step in creating digitized skilled facility professionals can add value to their curriculum. Practical or social implications – The facility management profession has an important role to play in the mitigation of sustainable and digitized business operations. However, implementing high-end technology within the workplace can help to create a sustainable work environment and better use of the workplace. These developments will result in a better understanding of sustainable business operations and future-proof capabilities. A living lab is the opportunity to teach students to work with big data and provides a playground for them to test their circular workplace, business support designs, and smart building technologies.

Smart buildings & interfaces for managers of buildings and facilities, and intelligence needed for occupant-HVAC interfaces at room level

B4B is a multi-year, multi-stakeholder project focused on developing methods to harness big data from smart meters, building management systems and the Internet of Things devices, to reduce energy consumption, increase comfort, respond flexibly to user behaviour and local energy supply and demand, and save on installation maintenance costs. This will be done through the development of faster and more efficient Machine Learning and Artificial Intelligence models and algorithms. The project is geared to existing utility buildings such as commercial and institutional buildings.

Workplace learning and organisational performance in the hospitality industry

Purpose – The hospitality industry creates a distinctive context in which learning takes place. The industry’s international perspective and large globalisation play an important role in learning, as well as the operational and structural features that give meaning to learning and development in the hospitality industry. This explorative research therefore studies the relation between workplace learning and organisational performance in the Dutch hospitality industry. Design/methodology/approach – The qualitative research is done through 15 in-depth interviews with general managers and HR managers of Dutch hotels with three or more stars and at least ten employees. Findings – It can be concluded that there is a relation between workplace learning and organisational performance in the hospitality industry, as the participants in this research and the literature both mention workplace learning enhances organisational performance. Originality/value – Little research has been done on learning and organisational performance specifically, in the (Western) hospitality industry. This research therefore focusses on HRD and studies the influence of workplace learning on organisational performance in the Dutch hospitality industry.

Workplace innovation and organizational performance in the hospitality industry

Change has become continuous, and innovation is a primary approach for hospitality, i.e., hotel companies, to become or remain economically viable and sustainable. An increasing number of management researchers are paying more attention to workplace rather than technological innovation. This study investigates workplace innovation in the Dutch hotel industry, in three- and four-star hotels in the Netherlands, by comparing them to other industries. Two samples were questioned using the Workplace Innovation survey created by the Dutch Network of Social Innovation (NSI). The first was conducted in the hospitality industry, and these data were compared with data collected in a sample of other industries. Results suggest that greater strategic orientation on workplace innovation and talent development has a positive influence on four factors of organizational performance. Greater internal rates of change, the ability to self-organize, and investment in knowledge also had positive influences on three of the factors—growth in revenue, sustainability, and absenteeism. Results also suggest that the hospitality industry has lower workplace innovation than other industries. However, no recent research has assessed to what degree the hospitality industry fosters workplace innovation, especially in the Netherlands. Next to that, only few studies have examined management in the Dutch hotel industry, how workplace innovation is used there, and whether it improves practices.

Smart workplace betekent aandacht voor de binnen- en buitenruimte

Smart industrial safety and worker health:

Onze leef- en werkomgeving heeft invloed op onze gezondheid, maar het nauwkeurig bepalen van persoonlijke blootstelling aan verschillende milieufactoren blijft een uitdaging. Toch is dit wel van belang, omdat bijvoorbeeld de blootstelling aan fijnstof, stikstofdioxide en ozon jaarlijks al leidt tot 12.000 vroegtijdige sterfgevallen in Nederland (Gezondheidsraad, 2018). In werkomgevingen zijn er behalve voor de genoemde stoffen ook nog andere vluchtig organische stoffen en chemicalen waarvan de blootstelling op de korte of lange termijn tot negatieve gezondheidseffecten kan leiden. Ook fysische blootstellingen kunnen negatieve gezondheidseffecten hebben, zoals geluid, UV-straling, elektromagnetische velden en trillingen.