In Amsterdam, the phenomenon of overcrowding is increasing, and tourism is one of the causes. Both the public debate and the municipal authorities are pointing to an increasing need for more expertise and knowledge regarding ways of achieving a healthy balance for various stakeholders. This article focuses on the stakeholder role of city residents and discusses their attitudes to tourists and tourism-related developments in their own neighbourhood and in the rest of the city. The term “attitude” can be divided into three components: feeling, behaviour and thinking. The results of this study are based on both quantitative and qualitative fieldwork (surveys and semi-structured interviews) and on desk research. It can be concluded that, for the most part, residents have a positive attitude to tourists and tourism. Differences in attitude are mostly determined by the city district where respondents live and by personal feelings and thinking. Follow-up research in the coming years will examine the complexity of the issue of overcrowding in more depth.
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Dit rapport is een aanvulling op de de toekomstvisie van het NBTC betreffende het inkomend toerisme in Nederland. Als aanvullende input voor genoemde toekomstvisie heeft het NBTC aan ETFI gevraagd om met behulp van een scenariostudie te komen tot (betere) ramingen van de omvang van het internationaal verblijfsbezoek aan Nederland richting 2030. Een dergelijke studie kan helpen bij het identificeren van onzekerheden en het bepalen van bandbreedtes. De doelstelling was als volgt omschreven: Op interactieve wijze een aantal toekomstscenario’s ontwikkelen die helpen bij het identificeren van onzekerheden en het bepalen van bandbreedtes waarbinnen het internationaal verblijfsbezoek zich op de (middel)lange termijn kan gaan ontwikkelen.
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Dit project draagt bij aan het versterken van “de kennisketen van de Drentse vrijetijdseconomie”. De kennisketen wordt onder meer gevormd door kennisinstellingen, brancheverenigingen, overheden, bancaire instellingen, ondernemers en loopt van vergaren en verzamelen van data en kennis tot het ontsluiten ervan naar gebruikers. Het project beoogd de volgende doelen: Inventarisatie van het data-aanbod in Drenthe bij diverse partijen Inventarisatie van hoe partijen in het domein VTE de data-behoefte prioriteren. Input leveren voor de verdere uitbouw van de kennisketen in de context van Leisure Valley Drenthe.
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To what extent does receiving information about either popular attractions or less-visited at-tractions, presented as “highlights” of the city, influence the movement of tourists to popular or less-visited attractions, and how does this differ by information channel through which the information is presented? To what extent does receiving information about either popular attractions or less-visited at-tractions, presented as “highlights” of the city, influence tourists’ experience, including their evaluations of the destination, their visit as a whole, and the specific information channel they received, and how does this differ by information channel through which the information is presented? What implementation models and financing mechanisms are available for DMO’s to spread tourists using the information channels tested, contingent on their effectiveness as measured by the previous experiment?Societal issueDestination Management Organisations (DMOs) are looking for interventions that effectively discourage tourists from visiting crowded hotspots and entice them to visit less crowded locations. Interventions like changing infrastructure, charging entrance fees and re-serving site access are either too expensive, too invasive or politically controversial. It is much easier to intervene on tourists' behaviour by informing them about alternatives.Collaborative partnersNHL Stenden, Travel with Zoey, Amsterdam and Partners, Wonderful Copenhagen, Mobidot.
