Background: Talking Mats is a framework developed to support communication with communication vulnerable people. Objective: The objective was twofold: to provide an overview of the objectives, target groups and settings for which Talking Mats has been used (Part 1), and an overview of empirical scientific knowledge on the use of Talking Mats (Part 2). Methods: In this scoping review scientific and grey literature was searched in PubMed, Cinahl, Psycinfo, Google, and Google Scholar. Articles that described characteristics of Talking Mats or its use were included. For Part 2, additional selection criteria were applied to focus on empirical scientific knowledge. Results: The search yielded 73 publications in Part 1, 12 of which were included in Part 2. Talking Mats was used for functional objectives (e.g. goal setting) and to improve communication and involvement. Part 2 showed that Talking Mats had positive influences on technical communication, effectiveness of conversations, and involvement and decision making in conversations. However, the level of research evidence is limited. Conclusions: Talking Mats can be used to support conversations between professionals and communication vulnerable people. More research is needed to study the views of people who are communication vulnerable and to study the effects of Talking Mats.
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Financially vulnerable consumers are often associated with suboptimal financial behaviors. Evaluated financial education programs so far show difficulties to effectively reach this target population. In our attempt to solve this problem, we built a behaviorally informed financial education program incorporating insights from both motivational and behavioral change theories. In a quasi-experimental field study among Dutch financially vulnerable people, we compared this program with both a control group and a traditional program group. In comparison with the control group, we found robust positive effects of the behaviorally informed program on financial skills and knowledge and self-reported financial behavior, but not on other outcomes. Additionally, we did not find evidence that the behaviorally informed program performed better than the traditional program. Finally, we discuss the findings and limitations of this study in light of the financial education literature and provide implications for policymaking and directions for future research.
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With the increasing significance of the online lifeworld in the lives of adolescents, youth work must adapt its methods to support young people’s personal development and social participation in this hybrid online space. To date, there is limited knowledge on how youth workers can effectively employ methodical actions in the online environment. This paper draws on established offline youth work methods to explore their potential transferability to the online context. The research question guiding this study is: How can offline youth work methods be used in the online lifeworld to support adolescents’ developmental needs? Using the Change Laboratory method, 26 youth workers from 14 youth work organisations in the Netherlands participated in this research. The findings suggest that while offline methods provide a valuable resource, they cannot be directly transferred to the online context without adaptation. Instead, they offer a framework for seven specific methodical actions that can be adapted or developed for the online context. They are: 1) Increasing online visibility and accessibility, 2) Orienting, 3) Signalling, 4) Making contact, 5) Building meaningful relationships, 6) Assessing needs, and 7) Providing support. By identifying these seven methodical actions which are crucial for addressing the developmental needs of adolescents online, this paper contributes to the growing body of knowledge on youth work in the online lifeworld.
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