This paper explores the concept of sustainable hospitality. The relevance and status of this area of enquiry are assessed by discussing the current status of the concepts involved. These discussions are then linked to progress made in sustainable hospitality both in research and practical applications in the hospitality industry. At least six principal schools of thought within hospitality are noted: hospitality science, hospitality management, hospitality studies, the "three domain school", the systems thinking school and the pragmatic tradition. This complexity and lack of clear definition are problems. The differences between sustainability and sustainable development, and between weak and strong sustainability add further complexities. This paper shows that progress in both sustainable hospitality and tourism has been limited by these problems. A series of technical, ethical and commercial problems are discussed. However, while sustainable hospitality as a research area is still in its infancy, it is concluded that it is very relevant within the wider context of sustainable tourism research, based on its impact and its specific position within the social-ecological-economic systems under investigation. Key areas of future work are suggested, notably to better understand the impacts of hospitality on the triple bottom line, and to explore systems approaches towards implementation.
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As in many large European Cities, Amsterdam is confronted with a large housing boom, partially fuelled by shortcomings in (affordable) housing development. Simultaneously, there is a persistent need to improve neighbourhoods with a weak socioeconomic status. The municipal government aims to both, develop major housing schemes and designate redevelopment areas. In 2017, Amsterdam presented a new urban renewal program for 32 designated deprived neighbourhoods in three boroughs. The program sets out physical housing ambitions, but also intends to anticipate and integrally address social, economic and ecological challenges. To ensure the developments are inclusive, the active involvement of local communities in the decision making process is central part of the new policy. However, a large body of planning literature emphasizes the tendency of large redevelopment processes to become exclusive rather than inclusive. To avoid these pitfalls, new spatial and programmatic governance arrangements may need to be developed. In close collaboration with the municipality and local communities, we conduct empirical action-research on Amsterdam’s urban regeneration program to develop and test promising solutions with practice. The paper analyses the planning process as it evolves. Based on framing theory, we structure and analyse the expected governance barriers hindering the inclusivity during the course of the planning process. The insights gathered regarding inclusivity provide critical input in the conceptualisation of new more forceful inclusive spatial planning strategies. In conclusion, a variety of spatial and programmatic governance arrangements are presented to reinforce the inclusivity of planning processes for a sustained impact of large-scale urban renewal programs.
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