Purpose - This paper aims to identify whether employees’ organisational position affect their perceived quality of the workspace design. By providing possible explanations for the differences and discussing the implications, we aim to establish an effective workspace design process that satisfies different users of the commonly used work environment.Design/methodology/approach – The present paper analyses the results of a national online survey among members of the Board of Directors (n=17), facility managers (n=76), education managers (n=211), and lecturers (n=1,755) of 18 Dutch Universities of Applied Sciences, using Mann-Whitney U tests. Findings – The results show a clear misfit between the perceived quality of workspace design between Board members and facility managers on one hand and education managers and lecturers on the other. This possibly indicates a mismatch between which workspace design the organisation intends to provide and what users may require or expect.Practical implications – Based on the research findings, we propose facility managers should act more closely to the primary process and work to recognize their needs. Therefore, lecturers and education managers as end-users have to become truly emancipated, involving them periodically in workspace design improvement and listening and responding to what they say.Originality/value - This paper finds that the often presupposed support of facility management to the primary process seems rather weak, at least in the perception of end-users, and that facility managers should engage in participatory workspace design with end-users and challengethemselves to be the linking-pin between Board and end-users.
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Background and aim – The aim of this paper is present how applicationof the innovative Indoor Comfort Index (ICI) method reveal the actualindoor environmental quality (IEQ) and the perceived IEQ and itsinfluence on office workers productivity. Application of this tool in a preand post-test after an office refurbishment, will reveal the effectivenessof this intervention. The development and application of this tool,emerged from education and research in facility management, led to aspin-off consultancy firm Vital Workplace.Methods – Actual measurements of the IEQ conditions, combined with users’ perceptions of the IEQ,before and after an office refurbishment, reveals the effectiveness of a refurbishment by analysing thedifferences between the pre and post-test with multiple statistical analyses.Results – Regarding the IEQ, the ICI reveals not only the actual performance of an office building, alsoif improved conditions contribute to improved comfort of office workers. In addition, the possibleinfluence of the IEQ on office workers productivity is revealed. This allows facility managers to determineand improve the alignment of environment quality with workers’ activities and performance.Originality – The tool combines actual and perceived environmental quality at office buildings.Practical or social implications – Education and research can be used to create spin-offs in facilitymanagement. The developed tool can be used to diagnose the current state of the office, a basis fordiscussion on related improvements, and by doing so, for a cost-benefit analyses of design interventionsat organizations. Showing if design impact on users outweigh the costs of real estate, refurbishment,and changes in operations.Type of paper – Research paper.
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Lighting accounts for a significant amount of electrical energy consumption in office buildings, up to 45% of the total consumed. This energy consumption can be reduced by as much as 60% through an occupant-dependent lighting control strategy. With particular focus on open-plan offices, where the application of this strategy is more challenging to apply due to differences in individual occupancy patterns, this paper covers (1) to which extent individual occupancy-based lighting control has been tested, (2) developed, and (3) evaluated. Search terms were defined with use of three categories, namely ‘occupancy patterns’, ‘lighting control strategy’, and ‘office’. Relevant articles were selected by a structured search through key online scientific databases and journals. The 24 studies identified as eligible were evaluated on six criteria: (1) study characteristics, (2) office characteristics, (3) lighting system characteristics, (4) lighting control design, (5) post-occupancy evaluation, and (6) conclusions, and this was used to answer the research questions. It was concluded that the strategy has not been tested yet with field studies in open-plan offices, but that it needs further development before it can be applied in these type of offices. Although lighting currently tends to be controlled at workspace level, many aspects of the strategy can be further developed; there is potential to further increase energy savings on lighting within open-plan office spaces. Individual occupancy-based lighting control requires further validation, focussing on the factors influencing its energy savings, on its cost effectiveness, and on its acceptability for users.
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We investigate a computer supported approach in which pairs co-con-struct a qualitative representation of the dynamics of the industrial revolution in a shared workspace. A key feature of this approach concerns the use of a meta-vocabulary for representing cause-and-effect relationships that facilitates the use of a predefined norm-representation to automatically steer the collaborative learning process. In particular, it provides focus on the set of ingredients that the learners should use. Additionally, the workspace offers each learner pair information about progress and content-related support. An evaluation study was executed in a real classroom. A workbook provided information for constructing the representation and gave advise on how to approach this task together. How-ever, most pairs took an alternative approach and divided their actions in the shared workspace in an unbalanced way. Three types of task division occurred that showed differences in the number of errors and the number of requests for support. From this result, we formulate future directions for the development of a pedagogical approach that stimulates collaborative learning with qualitative representations and the support offered by the software.
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Combinatie van laagconjunctuur en vergrijzing dwingt organisaties om structurele, integrale en wellicht onorthodoxe maatregelen te gaan nemen op het gebied van de werkomgeving, waarbij met name het rendement verder moet worden verhoogd. Het aantal kenniswerkers neemt toe. Door de huidige trends en ontwikkelingen is er meer aandacht voor het rendement van de werkomgeving in relatie tot de performance van de organisatie en de medewerkers in de vorm van een zoektocht naar de eigen ideale werkomgeving. Scriptie masteropleiding Real Estate Management (University of Greenwich)
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Combinatie van laagconjunctuur en vergrijzing dwingt organisaties om structurele, integrale en wellicht onorthodoxe maatregelen te gaan nemen op het gebied van de werkomgeving, waarbij met name het rendement verder moet worden verhoogd. Het aantal kenniswerkers neemt toe. Door de huidige trends en ontwikkelingen is er meer aandacht voor het rendement van de werkomgeving in relatie tot de performance van de organisatie en de medewerkers in de vorm van een zoektocht naar de eigen ideale werkomgeving. Scriptie masteropleiding Real Estate Management (University of Greenwich)
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Gepubliceerd in Mikroniek, nr. 6 2018 In manufacturing environments where collaborative robots are employed, conventional computer vision algorithms have trouble in the robust localisation and detection of products due to changing illumination conditions and shadows caused by a human sharing the workspace with the robotic system. In order to enhance the robustness of vision applications, machine learning with neural networks is explored. The performance of machine-learning algorithms versus conventional computer vision algorithms is studied by observing a generic user scenario for the manufacturing process: the assembly of a product by localisation, identification and manipulation of building blocks.
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This thesis investigates knowledge workersandapos; satisfaction with Activity-Based Working (ABW) environments and its impact on perceived productivity in the Netherlands. Grounded in Person-Environment Fit Theory, this study addresses the importance of employee productivity in organizational success and examines how ABW environments can enhance satisfaction and productivity by aligning with job characteristics, task characteristics, and psychological needs. This study employed a quantitative approach, gathering responses through an online questionnaire from 110 knowledge workers in Dutch ABW settings. The study examined the relationships between job characteristics, task characteristics, behavioural patterns, psychological needs, and demographic characteristics with satisfaction in ABW environments and its impact on perceived productivity. The findings revealed positive correlations between ABW environments and job characteristics, suggesting that these settings are particularly beneficial for roles requiring high autonomy, social interaction, and internal mobility. Task variety also positively influences satisfaction, underscoring the importance of offering diverse tasks to foster employee satisfaction, thereby increasing their perceived productivity in ABW settings. However, the study found that employees with a high need for structure and privacy are less satisfied in ABW environments. Overall, this study found a generally positive outlook on ABW environments. Most participants reported a good fit between their workspace and activities, leading to higher satisfaction and perceived productivity. This suggests a potential positive feedback loop within well-designed ABW settings. The results offer valuable insights for facility and workspace managers aiming to create supportive and efficient work environments. By understanding and addressing the specific needs and characteristics of knowledge workers, organizations can enhance satisfaction and productivity, thereby adding value to their organizations and achieving sustainable success.
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