Publinova

Leader–member exchange

product

Leader–member exchange

organizational citizenship behaviours and performance of Ghanaian Technical University Lecturers


Beschrijving

This study investigates the mediating role of organizational citizenship behaviours (OCBs) on the leader-member exchange (LMX) and employee performance relation and the degree to which work experience moderates the relation between leader-member exchange and OCBs. Lecturers from six technical universities in Ghana, making up three hundred and thirty-six lecturers, were selected using convenience sampling. The participants completed self-administered surveys. OCBs fully mediated the association between LMX and employee performance. Furthermore, the findings indicate that the interplay between LMX and work experience on OCBs is compensatory in nature such that as work experience increases, the positive association between LMX and OCBs decrease. Managers of higher education institutions should create enabling work environments that encourage high-quality LMX and citizenship behaviours. Moreover, as work experience tends to attenuate the positive influence of LMX on OCBs, managers in higher education should focus their attention on employees with low rather than high work experience. This research adds to the employee performance literature through examining a novel link among leader-member exchange, organizational citizenship behaviours and performance.



Publicatiedatum
Type
Document
Gebruiksrecht
CC BYCC BY
Toegangsrecht
OpenAccess
Gepubliceerd in

African Journal of Business Management, Vol. 14, Uitgave: 1, Pagina's: 25-34, ISSN: 1993-8233