Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional hierarchical model, based on up front consolidation and consensus on the process flows used in collaboration. In networked ecosystems of potential business partners, designing collaboration upfront is not feasible. Coalitions are formed situationally, and sometimes even ad-hoc. This paper presents a number of challenges for conventional BPM in such environments, and explores how declarative process management technology could address them, indicating topics for further research.
MULTIFILE
To survive in the increasing globalization competition, companies are required to continuously increase their productivity and enhance innovation. To realize this enhanced productivity, Business Process Management (BPM) maturity models are often used to analyze, improve and manage business processes across the organization. Literature suggests that a relation between BPM maturity and innovation could exist and recommends more research in specific sectors. Specifically, the financial sector is facing a fintech revolution, putting an enormous pressure on how they deal with technology innovation, process disruption and service transformation. Therefore, the objective of this research is to determine the relation between business process management maturity and innovation in the financial sector. Data was collected using a survey at a large financial enterprise in Europe, resulting in sixty-eight responses. Regression analysis shows that 20.6% of the variance in innovation can be explained by BPM maturity.
Longitudinal Business Process Management (BPM) studies are rare. BPM maturity and process performance can be used to quantify an organization's BPM evolution. This research aims to examine the growth of BPM maturity over time and its impact on process performance inside an organization in continuous transformation. Over a seven-year period, BPM maturity and process performance were measured annually at a Dutch university. During this time, the organization has undergone an organizational restructuring with a focus on process management and has temporarily switched completely to digital education propelled by the Covid-19 crisis. Based on a repeated cross-sectional study (N = 921), the results present key BPM maturity features that are critical during disruptive organizational transformations. Furthermore, we found that BPM maturity is positively related to process performance throughout organizational changes during the period of our research
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Circular BIOmass CAScade to 100% North Sea Region (NSR) economic activity and growth are mostly found in urban areas. Rural NSR regions experience population decline and negative economic growth. The BIOCAS project expects revitalizing and greening of rural areas go hand in hand. BIOCAS will develop rural areas of the NSR into smart specialized regions for integrated and local valorization of biomass. 13 Commercial running Bio-Cascade-Alliances (BCA’s) will be piloted, evaluated and actively shared in the involved regions. These proven concepts will accelerate adoption of high to low value bio-cascading technologies and businesses in rural regions. The project connects 18 regional initiatives around technologies, processes, businesses for the conversion of biomass streams. The initiatives collaborate in a thematic approach: Through engineering, value chain assessments, BCA’s building, partners tackle challenges that are shared by rural areas. I.e. unsustainable biomass use, a mineral surplus and soil degradation, deprivation of potentially valuable resources, and limited involvement of regional businesses and SMEs in existing bio-economy developments. The 18 partners are strongly embedded in regional settings, connected to many local partners. They will align stakeholders in BCA’s that would not have cooperated without BIOCAS interventions. Triple helix, science, business and governmental input will realize inclusive lasting bio cascade businesses, transforming costly waste to resources and viable business.Interreg IVB North Sea Region Programme: €378,520.00, fEC % 50.00%1/07/17 → 30/06/21
In order to achieve much-needed transitions in energy and health, systemic changes are required that are firmly based on the principles of regard for others and community values, while at the same time operating in market conditions. Social entrepreneurship and community entrepreneurship (SCE) hold the promise to catalyze such transitions, as they combine bottom-up social initiatives with a focus on financially viable business models. SCE requires a facilitating ecosystem in order to be able to fully realize its potential. As yet it is unclear in which way the entrepreneurial ecosystem for social and community entrepreneurship facilitates or hinders the flourishing and scaling of such entrepreneurship. It is also unclear how exactly entrepreneurs and stakeholders influence their ecosystem to become more facilitative. This research programme addresses these questions. Conceptually it integrates entrepreneurial ecosystem frameworks with upcoming theories on civic wealth creation, collaborative governance, participative learning and collective action frameworks.This multidisciplinary research project capitalizes on a unique consortium: the Dutch City Deal ‘Impact Ondernemen’. In this collaborative research, we enhance and expand current data collection efforts and adopt a living-lab setting centered on nine local and regional cases for collaborative learning through experimenting with innovative financial and business models. We develop meaningful, participatory design and evaluation methods and state-of-the-art digital tools to increase the effectiveness of impact measurement and management. Educational modules for professionals are developed to boost the abovementioned transition. The project’s learnings on mechanisms and processes can easily be adapted and translated to a broad range of impact areas.
Verbeterprogramma’s, zoals Lean en Six Sigma, worden veelal succesvol ingezet om bedrijfsprocessen te verbeteren en verspillingen te elimineren. Succesverhalen tonen aan dat verbeterprogramma’s kunnen leiden tot betere resultaten voor people, planet en profit. Naarmate de bedrijfsvoering globaliseert wordt het echter moeilijker voor bedrijven om met een uniforme toepassing van verbeterprogramma’s in verschillende landen dezelfde successen te behalen. Volgens de theorie zijn cultuurverschillen een oorzaak van dit probleem. Onderzoek naar succes- en faalfactoren van verbeterprogramma’s binnen een cultuur of land heeft bijvoorbeeld aangetoond dat leiderschap en organisatiecultuur van grote invloed zijn op het succes van verbeterprogramma’s. Juist leiderschap en organisatiecultuur zijn gevoelig voor cultuurverschillen en kunnen, zonder rekening te houden met de context, niet automatisch worden ingezet als succesfactoren bij uniforme toepassing van verbeterprogramma’s door internationale bedrijven. Van meerdere geïdentificeerde succesfactoren is onbekend of ze ook succesvol zijn in andere culturen. De onderzoeksvraag is afgeleid van wetenschappelijke én praktijkbevindingen en is geformuleerd als: Wat is de invloed van cultuurverschillen op factoren die zorgen voor succesvolle toepassing van verbeterprogramma's in organisaties in een internationale context? Meerdere organisaties, waaronder Heineken Business Process Management Office, hebben aangegeven te willen participeren in een praktijkgericht onderzoek dat de betekenis van cultuurverschillen voor uniforme toepassing van verbeterprogramma’s inzichtelijk maakt. Het onderzoek wordt uitgevoerd door Alinda Kokkinou, docent van de opleiding International Business, academie Avans School of International Studies (ASIS) en onderzoeker verbonden aan het lectoraat Improving Business, onderdeel van het Expertisecentrum Sustainable Business (ESB). Het onderzoek is vanwege de internationale dimensie verdiepend voor het lectoraat. Het verrijkt het onderwijs door beter inzicht te geven in de internationale competenties die studenten in hun toekomstige loopbaan nodig zullen hebben. Het voorziet in de behoefte van meerdere opleidingen binnen Avans (o.a. Bedrijfseconomie, Bedrijfskunde, en Technische Bedrijfskunde), die bezig zijn met curriculum vernieuwing en waarin continu verbeteren en internationalisering centraal staan.
