The urban energy transition is crucial for a sustainable future. To support this transition, Digital Twins are employed in an increasing fashion, providing decision makers with data-driven insights from mainly technological perspectives. Based on a case study of a neighbourhood in a Dutch municipality, we argue the need to address social perspectives more explicitly while employing Digital Twins. To this end, we identify three potential strategies for an integrated socio-technological approach for Digital Twins. These strategies are modelling social characteristics at a macro-economic scale, involving stakeholders in participatory approaches, and finally explicitly modelling stakeholder behaviour. Given its promise for our case study, we elaborate this last strategy with a conceptual method that aims to explicitly model citizens’ decision-making processes through an agent-based modelling approach.