Municipalities play an important role in tackling city logistics related matters, having many instruments at hand. However, it is not self-evident that all municipalities use these instruments to their full potential. A method to measure city logistics performance of municipalities can help in creating awareness and guidance, to ultimately lead to a more sustainable environment for inhabitants and businesses. Subsequently, this research is focused on a maturity model as a tool to assess the maturity level of a municipality for its performance related city logistics process management. Various criteria for measuring city logistics performance are studied and based on that the model is populated through three focus fields (Technical, Social and Corporate, and Policy), branching out into six areas of development: Information and communication technology, urban logistics planning, Stakeholder communication, Public Private Partnerships, Subsidisation and incentivisation, and Regulations. The CL3M model was tested for three municipalities, namely, municipality of Utrecht, Den Bosch and Groningen. Through these maturity assessments it became evident the model required specificity complementary to the existing assessment interview, and thus a SWOT analysis should be added as a conclusion during the maturity assessment.
DOCUMENT
With the approach of the zero emission zone implementation in 30-40 cities mandated by the Dutch Klimaatakkord, comes the need to determine whether the SMEs located within these zones are aware of the coming changes and if they are, how far they have come in their preparation. This paper delves into the development of the zero emission city logistics maturity model tool which is used to indicate the progress of these small to medium enterprises in light of reaching fully zero emission city logistics operations. The paper starts off with a review of existing maturity models which forms the baseline for the zero emission city logistics maturity model in rubric form. A QuickScan analysis is developed in order to facilitate data collection by students who then approach businesses and use the QuickScan results to benchmark the businesses progress against other businesses. This paper then concludes with the preliminary results from the initial QuickScans performed by HBO level students.
DOCUMENT
This paper delves into the zero-emission city logistics readiness of businesses located in the earmarked Dutch inner cities, which are gearing up towards decreasing the emissions attributable to urban logistics activities. Emission reduction is to be achieved by rolling out mandated zero-emission zones which are to be implemented in 30-40 Dutch cities from the 1st January 2025, with the dates set and municipalities planning towards the banning of diesel-fuelled commercial vehicles. This research seeks to determine the extent of zero-emission operational maturity by use of the zero-emission maturity model by examining the four biggest cities in the southern Dutch Province of Noord Brabant. The research shows a low level of awareness among companies in the cities of Eindhoven, Breda, 's-Hertogenbosch, and Tilburg and calls for better methods of information dissemination, especially among the small to medium businesses who don't consider city logistics as their core business.
LINK
This paper presents a review of city logistics (also known as urban freight transportation) modelling efforts reported in the literature for urban freight analysis. The review is based on an extensive search of the academic literature. We position the contributions in a framework that takes into account the diversity and complexity found in the present-day city logistics practice. The framework covers the fundamental aspects in the modelling selection process, including: (1) the stakeholders involved in the model, (2) the defining criteria, that is the descriptor for modelling purpose, (3) the objective of the model and (4) the solution approach implemented for achieving the objective. In our discussion and overview, we take these situational factors as the starting point for categorizing and evaluating the city logistics modelling literature. The review analyses the trends of city logistics modelling research in terms of its relevance to city logistics problems and attempts to identify missing links in modelling the urban freight domain.
LINK
The concept of a restorative city is one of the most recent and fascinating developments in the field of restorative justice theory and practice. Despite the lack of universal model or standards of implementation, the concept of a restorative city can be defined as a process that aims at shaping both community life as well as urban space through the lens of restorative justice philosophy, values and standards. The purpose of this paper is to discuss the results of the analysis of how this concept has been implemented so far in a number of selected cities, systematise the knowledge about the process of implementing the idea of a restorative city and advance the discussion around the conceptual framework of this development. The paper concludes with a brief summary of activities that have been undertaken in Wrocław, Poland, in order to gain the status of a restorative city.
DOCUMENT
The article describes what a restorative city is by looking at research, experiences in different countries and by describing the developments in Restorative City Wrocław. A restorative city is a city that recognises its urban environment as a network of relations in which – in the case of conflict – citizens, institutions and organisations choose a restorative approach to finding a solution in the first place. This necessitates proactive responses to conflict resolution, which go beyond criminal justice and crime prevention strategies that are still predominantly of a reactive nature. The concept of the restorative justice city builds a ‘criminology of trust’, for which crime is not a risk to be managed and controlled but a harm to be addressed by penal policies based on respect, solidarity, inclusion and active participation The restorative city concept, as also seen in Wrocław, is gaining momentum and while it is becoming an appealing policy transfer in an increasingly globalized world.
MULTIFILE
Abstract. In recent years circular economy has become more important for the development of many places including cities. Traditionally, urban development policies have mainly been aiming to improve the socio-economic wellbeing of neighbourhoods. However, technical and ecologic aspects have their effects too and need to go hand in hand. This paper is based on an urban area experiment in the Dutch city of Utrecht. In order to assess urban area developments, typically rather straight-forward quantitative indicators have been used. However, it has proved more complicated to assess multifaceted developments of the area studied in this paper. With the City Model Canvas a multi-layered model is being used to better assess the impact of the urban development being studied. Key findings include that the project studied resulted in more space for companies from the creative industry and the settlement of local ‘circular’ entrepreneurs and start-ups, although it remains unclear to what extent these benefit from each other’s presence. The increase in business activity resulted in more jobs, but it is again unclear whether this led to more social inclusion. From an environmental point of view the project activities resulted in less raw materials being used, although activities and public events bring nuisance to the surrounding neighbourhoods.
MULTIFILE
With the increasing mobility and connectivity of technological devices in smart cities, games are also used to address urban challenges like citizenship or equality. In my thesis, I argue that the design of many of these game solutions does not fit the challenge they try to address. For example, Pokémon Go ultimately became more a social facilitator than a pure for-profit app, while Geocaching for education purposes has proven ineffective. In order to assess the efficacy of the design of these solutions and suggest future improvements, I introduce an interdisciplinary method called ‘The Action Space Analysis’ which can be used to measure and judge how well the design fits with a challenge. First, I suggest a perspective on game design focused on the acceptance that whatever possible actions are contained in the game, some player will play them. Secondly, the city challenges are understood as the pursuit of a city model, an understanding of how you want the city to be. The action space analysis takes a game design and uncovers all possible actions of the game to check and score how well these actions fit the city model pursued. This checks how present the possibility is of players performing the desired actions from the city model. I check this for Geocaching, Ontdek Overvecht, Cities: Skylines, and Pokémon Go. The action space analysis works as validation method that allows designers to improve their games, critics to analyse city solutions better, and municipalities to pass informed judgment on suggested solutions.
DOCUMENT
Cahier #1 introduces our Hackable City-model and explains how it can be used to explore collaborative processes of citymaking in democratic societies. What new roles have emerged for citizens, (design) professionals and institutions, and how can collectives of citizens organized issues of communal concern interact with traditional institutions?
DOCUMENT
Dit rapport bevat de resultaten van de tweede ronde procesevaluaties van zes cyberweerbaarheidsprojecten binnen de City Deal Lokale Weerbaarheid Cybercrime. De evaluaties zijn uitgevoerd door onderzoekers van meerdere hogescholen en richten zich op hoe lokale en regionale initiatieven werken aan het versterken van cyberweerbaarheid onder burgers, bedrijven en overheden. Het doel van het rapport is om inzicht te geven in: de voortgang van de projecten; succesfactoren en belemmeringen; lessen voor toekomstige (samenwerkings)projecten op het gebied van cyberweerbaarheid.
DOCUMENT