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Design Dilemmas and Canvas Digital Platforms for Resource Communities

The Co-Design canvas 2023 (English)

The context of a societal challenge provides insight into the complexity of the (eco-)system surrounding the current problematic situation: the environment, the stakeholders (including nature), the highlights and frustrations, the conflicts and dilemmas, and the opportunities for change. Why is this co-design session arranged? What problematic situation is encountered? Who (individual or group) took the initiative to act? Is there a specific reason to collaboratively start taking up this societal challenge? Does everyone in this session recognise the problematic situation? Why or why not?

When 'doing ethics' meets public procurement of smart city technology – an Amsterdam case study

City governments increasingly experiment with civic participation in the procurement and the realization of smart city technologies in order to improve the incorporation of human values. In this paper, a model is proposed with the level of participation, the continuity of participation and the extent of institutional embedding to illustrate how challenging these experiments are. The City of Amsterdam also experiments with its procurement approach for a new camera car service that ensures an ethically responsible, privacy-friendly and secure collection of images from public space. Two starting points drive this change: 1) in order to have more control over the data, the municipality develops its own machine learning models for processing the images and 2) a multi-stakeholder co-design project including a citizen panel – is an integral part of the process in which the service is designed and realized. To support this new procurement process, a group of design-researchers were involved in a collaborative case study to identify requirements relevant for the tender. An analysis of the case study findings along the three dimensions brings us to the conclusion that the approach developed by the City of Amsterdam is a fruitful encounter between ‘doing ethics’ and procurement. The lessons of this procurement approach for ‘doing ethics’ are claimed to be of value for other practical contexts and further research.

Business Models and the creative city: Amsterdam’s knowledge mile in the limelight

Many attempts in measuring the pulse and potential of a creative city have been undertaken during the last decade or so. Popular notions like Creative City or Creative Class were coined and catered for policy-makers and urban developers, which try to explain how to create and retain prosperity and affluence by applying these concepts to actual city-making. It sounded like a magical formula ready to come true.

Re-organise: Game-Based Learning of Circular Business Model Innovation

This study furthers game-based learning for circular business model innovation (CBMI), the complex, dynamic process of designing business models according to the circular economy principles. The study explores how game-play in an educational setting affects learning progress on the level of business model elements and from the perspective of six learning categories. We experimented with two student groups using our game education package Re-Organise. All students first studied a reader and a game role description and then filled out a circular business model canvas and a learning reflection. The first group, i.e., the game group, updated the canvas and the reflection in an interactive tutorial after gameplay. The control group submitted their updated canvas and reflection directly after the interactive tutorial without playing the game. The results were analyzed using text-mining and qualitative methods such as word co-occurrence and sentiment polarity. The game group created richer business models (using more waste processing technologies) and reflections with stronger sentiments toward the learning experience. Our detailed study results (i.e., per business model element and learning category) enhance understanding of game-based learning for circular business model innovation while providing directions for improving serious games and accompanying educational packages.

Assessing the multi-layered value of urban development policy

Abstract. In recent years circular economy has become more important for the development of many places including cities. Traditionally, urban development policies have mainly been aiming to improve the socio-economic wellbeing of neighbourhoods. However, technical and ecologic aspects have their effects too and need to go hand in hand. This paper is based on an urban area experiment in the Dutch city of Utrecht. In order to assess urban area developments, typically rather straight-forward quantitative indicators have been used. However, it has proved more complicated to assess multifaceted developments of the area studied in this paper. With the City Model Canvas a multi-layered model is being used to better assess the impact of the urban development being studied. Key findings include that the project studied resulted in more space for companies from the creative industry and the settlement of local ‘circular’ entrepreneurs and start-ups, although it remains unclear to what extent these benefit from each other’s presence. The increase in business activity resulted in more jobs, but it is again unclear whether this led to more social inclusion. From an environmental point of view the project activities resulted in less raw materials being used, although activities and public events bring nuisance to the surrounding neighbourhoods.