The principal aim of this study is to explore the relations between work domains and the work-related learning of workers. The article is intended to provide insight into the learning experiences of Dutch police officers during the course of their daily work. Interviews regarding actual learning events and subsequent changes in knowledge, skills or attitudes were conducted with police officers from different parts of the country and in different stages of their careers. Interpretative analyses grounded in the notion of intentionality and developmental relatedness revealed how and in what kinds of work domains police officers appear to learn. HOMALS analysis showed work-related learning activities to vary with different kinds of work domains. The implications for training and development involve the role of colleagues in different hierarchical positions for learning and they also concern the utility of the conceptualisation of work-related learning presented here.
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Eating healthier at work can substantially promote health for office workers. However, little has been investigated on designing pervasive health interventions specialized in improving workday eating patterns. This paper presents a design study of an mHealth app called EAT@WORK, which was designed to support office workers in the Netherlands in developing healthy eating behaviors in work routines. Based on semi-structured interviews with 12 office workers from a variety of occupations, we synthesized four key features for EAT@WORK, including supporting easy access to relevant knowledge, assisting goal setting, integrating with health programs, and facilitating peer supports. The user acceptance of EAT@WORK was examined through a within-subject study with 14 office workers, followed by a qualitative study on the applicability of app features to different working contexts. Quantitative results showed that EAT@WORK was experienced more useful than a benchmark app (p < 0.01) and EAT@WORK was also perceived easier to use than the benchmark app (p < 0.01). The qualitative analysis suggested that the goal assistant feature could be valuable for different working contexts, while the integrated health program was considered more suitable for office work than telework. The social and knowledge support were expected to be on-demand features that should loosely be bonded with the working contexts. Based on these findings, we discuss design implications for the future development of such mHealth technologies to promote healthy eating routines among office workers.
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Vergelijkende Europese studie in opdracht van Kees van Aken, toenmalig directeur van de opleiding Social Work i.o. van de Hogeschool Zuyd, naar welke verschillende varianten er mogelijk zijn als er gesproken wordt over een Internationale Bachelor Social Work - Maastricht. Op welke manieren zijn er in Europa reeds internationale bachelors zijn ontwikkeld. Het onderzoek moet een overzicht van enkele blauwdrukken van een Internationale Bachelor Social Work opleveren, om mede op basis daarvan een keuze te maken voor een (eventueel meerdere) voor Hogeschool Zuyd wenselijke variant(en) daarvan in Maastricht. Er is vergelijkend Europees onderzoek gedaan naar de verschillende filosofieën en organisatievormen van curricula International Social Work zoals die op verschillende Hogescholen en Universiteiten in Europa functioneren. Met name zijn “good practice” ervaringen onderzocht en met elkaar vergeleken, om op basis daarvan een aantal varianten helder te krijgen voor de opdrachtgever.
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Diversity implies variety. Diversity refers to the differences between people. Visible aspects – such as age, skin colour, gender, disability – and less or non-visible aspects such as cultural and social background, skills and competencies, and style of working. If you can handle diversity, you will be able to handle different kinds of people. The concept of ‘equality’ can be seen as opposite from the concept of ‘diversity’. Dutch society can be characterized as a culture of equality. Due to increasing diversity it is argued this culture of equality will eventually turn out to be unfavourable. A culture of diversity is reasoned to be an inevitable alternative. A first exploration of the characteristics of such a culture and its significance for the work of the Social Worker is being done at present.
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Since an increasing amount of business decision/logic management solutions are utilized, organizations search for guidance to design such solutions. An important aspect of such a solution is the ability to guard the quality of the specified or modified business decisions and underlying business logic to ensure logical soundness. This particular capability is referred to as verification. As an increasing amount of organizations adopt the new Decision Management and Notation (DMN) standard, introduced in September 2015, it is essential that organizations are able to guard the logical soundness of their business decisions and business logic with the help of certain verification capabilities. However, the current knowledge base regarding verification as a capability is not yet researched in relation to the new DMN standard. In this paper, we re-address and - present our earlier work on the identification of 28 verification capabilities applied by the Dutch government [1]. Yet, we extended the previous research with more detailed descriptions of the related literature, findings, and results, which provide a grounded basis from which further, empirical, research on verification capabilities with regards to business decisions and business logic can be explored.
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Social work in the Netherlands is attracting an increasing number of Turkish and Moroccan Dutch professionals, mostly second-generation migrant women from a Muslim background. Inspired by Amartya Sen’s capability approach, this article presents the findings of a qualitative content analysis of 40 interviews with professionals by peers from the same background. The question is, what kind of professionals do these newly started social workers desire to be and what hindrances do they encounter? The professionals challenge the dominance of Western beliefs and values. This becomes tangible in their desires and constraints and especially in the process of choice.
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The knowledge base for Social Work is strengthening. Underpinning of Social Work deriving from scientific research is necessary given the growing complexity of the work and its context. How this research should be conducted and to what type of outcomes it must lead, is part of an ongoing debate. In the Netherlands, practice-based research at Universities of Applied Sciences (UAS) is a relative new approach. Social Work research groups at UAS assert to conduct practice-based research in order to contribute to knowledge and support the objectives of Social Work. The current study was carried out to obtain insight into the characteristics of this research approach. A sample of publications was analysed in terms of knowledge purpose, methodology, and level and type of participation. Results show a strong focus on producing descriptive knowledge and to a lesser extent on control knowledge, using primarily qualitative research methods, and with limited direct participation by stakeholders. In order to practice more what they preach the research can strengthen by doing more empirical research, by diversifying the research in terms of design and methods and increasing the level of participation of stakeholders
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The online lifeworld gives adolescents various opportunities to meet their developmental needs. Not all young people benefit from these opportunities. They encounter negative experiences, have difficulties fulfilling their needs and engage in risky and harmful behaviours in the online lifeworld. This poses challenges for Dutch youth work professionals, as little is known about the digital lives of Dutch adolescents and the challenges they encounter when meeting their developmental needs in the online lifeworld. In this qualitative study, a photovoice method was used to collect screenshots from adolescents (N = 175) concerning their experiences and needs in the online lifeworld. Six types of developmental needs in the online lifeworld were distinguished. The article concludes that understanding how adolescents use online affordances to fulfil their developmental needs is a starting point for all youth work professionals in providing adequate support to adolescents in the online lifeworld.
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Purpose – Social enterprises have proven to play a vital role in the transitions towards inclusive labour markets and sustainable economies. Yet, they often struggle to flourish within traditional economic systems due to the dual mission of pursuing social and commercial goals, leading to inherent tensions for social entrepreneurs. This study aims to explore tensions within work integration social enterprises (WISEs) arising from their dual mission and engagement with multiple stakeholders.Design/methodology/approach – Interviews with representatives from ten Dutch WISEs were conducted to understand their day-to-day challenges. The typology by Smith and Lewis (2011), focusing on learning, belonging, organising and performing tensions, was used for data analysis.Findings – The study reveals tensions between social impact and commercial viability, with organisational challenges being predominant. Also, there is an observed temporal pattern in tension prominence: early stages emphasise belonging, organising and performing tensions, while learning tensions become more prominent asenterprises mature.Originality/value – This study offers insights into tensions within WISEs, highlighting the complexity of managing multiple identities in a multi-stakeholder context. By drawing on practical experiences, it contributes nuanced understanding to existing literature.
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This article is about a research project focused on the development of a common knowledge base for social work education in the Netherlands. Recent substantial changes in society and social policy were the reason for a reconsideration of the educational content of social work education. A great urgency was established with regard to the adaptation of the study programs, including a higher level of knowledge. The aim of the project was to provide a knowledge base that creates a bridge between theory and practice and between social work practice and the societal context. The project started with an exploration of literature focusing on the significance of knowledge for professional practice and on existing classifications of the knowledge base in social work education. Subsequently a design-based empirical study was carried out using the Delphi-method. Experts agreed about the definition of the knowledge base and about the design requirements: practice-based, science-based, usable and sustainable. After an exploration of the content, a model was developed consisting of seven building blocks (BBs). The common knowledge base has been established by the Dutch Council of Schools of Social Work and is being used as the basis for the body of knowledge in all curricula of social work education in the Netherlands.
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