The importance of sustainability is rapidly increasing and by now has an increasing impact on the operations of organizations. In modern organizations many of the business processes are supported by IT, which makes the relation between sustainability and IT an important subject. However, how to integrate business strategy with IT operations in relation to sustainability is unclear. In this paper we focus on the role of Enterprise Architecture in this process and try to answer “How Enterprise Architecture may contribute in the traceable transformation from sustainability principles towards requirements on Green IT in the field of higher education.” Based on a literature study and qualitative research at different organizations we adapted the Sustainable Information Systems Management (SISM) model of Erek et al (2012). The SISM Revisited model not only guides organizations in identifying areas of interest for aligning the sustainability strategy of an organization with its IS/IT activities, but we expect it will be useful to implement sustainability in organizations as well.
More than 80 % of all information in an organization is unstructured, created by knowledge workers engaged in peer-to-peer networks of expertise to share knowledge across organizational boundaries. Enterprise Information Systems (EIS) do not integrate unstructured information. At best, they integrate links to unstructured information connected with structured information in their databases. The amount of unstructured information is rising quickly. Ensuring the quality of this unstructured information is difficult. It is often inaccessible, unavailable, incomplete, irrelevant, untimely, inaccurate, and/or incomprehensible. It becomes problematic to reconstruct what has happened in organizations. When used for organizational policies, decisions, products, actions and transactions, structured and unstructured information are called records. They are an entity of information, consisting out of an information object (structured or unstructured) and its metadata. They are important for organizational accountability and business process performance, for without them reconstruction of past happenings and meaningful production become an impossibility. Organization-wide management of records is not a common functionality for EIS, resulting in [1] a fragmentation in the management of records, where structured and unstructured information objects are stored in a variety of systems, unconnected with their metadata; [2] a fragmentation in metadata management, leading to a loss of contextuality because metadata are separated from their information objects; and [3] a declining quality or records, because their provenance, integrity, and preservation are in peril. Organizational accountability is based on records and their context to reconstruct the past. Because records are not controlled by EIS, they can only marginally be used for accountability. The challenge for organizational accountability is to generate trusted records, fixed and contextual information objects inseparately linked with metadata that capture context to regain evidential value and to allow for the reconstruction of the past. The research question of this paper is how to capture records and their context within EIS to regain the evidential value of records to allow for a more robust organizational accountability. To find an answer, we need to pay attention to the concept of context, on how to capture context in metadata, and how to embed and manage records in EIS.
Enterprise Architecture has been developed in order to optimize the alignment between business needs and the (rapidly changing) possibilities of information technology. But do organizations indeed benefit from the application of Enterprise Architecture according to those who are in any way involved in architecture? To answer this question, a model has been developed (the Enterprise Architecture Value Framework) to organize the benefits of Enterprise Architecture. Based on this model, a survey has been conducted among the various types of stakeholders of Enterprise Architecture, such as architects, project managers, developers and business or IT managers. In the survey the respondents were asked to what extent they perceive various benefits of Enterprise Architecture in their organization. The results of this survey (with 287 fully completed responses) are analyzed and presented in this paper. In all categories of the framework benefits are perceived, though to different extent. Very few benefits are perceived in relation to the external orientation of the organization. Few statistically significant correlations were found in relation to the background of the respondents: the overall view on benefits of Enterprise Architecture appeared independent of the role of the respondents, the economic sector and the number of years of experience with architecture.
