‘Efficiënter en groener’, dat vat samen wat moderne stadslogistiek kan brengen. De realisatie van deze voordelen is niet altijd eenvoudig gebleken. Stadslogistiek wordt een succes als verzenders, ontvangers, consultants en stadslogistieke dienstverleners elk vanuit hun eigen rol, stappen gaan zetten. Deze stappen moeten niet vrijblijvend zijn en bij voorkeur ook nog eens onomkeerbaar. In deze bluepaper presenteert de expertgroep Next-level City Logistics oplossingsrichtingen voor de belangrijkste showstoppers op het gebied van stadslogistiek. Geschreven door expertgroep Shopping Tomorrow (Walther Ploos van Amstel is lid)
Process Mining can roughly be defined as a data-driven approach to process management. The basic idea of process mining is to automatically distill and to visualize business processes using event logs from company IT-systems (e.g. ERP, WMS, CRM etc.) to identify specific areas for improvement at an operational level. An event log can be described as a database entry that signifies a specific action in a software application at a specific time. Simple examples of these actions are customer order entries, scanning an item in a warehouse, and registration of a patient for a hospital check-up.Process mining has gained popularity in the logistics domain in recent years because of three main reasons. Firstly, the logistics IT-systems' large and exponentially growing amounts of event data are being stored and provide detailed information on the history of logistics processes. Secondly, to outperform competitors, most organizations are searching for (new) ways to improve their logistics processes such as reducing costs and lead time. Thirdly, since the 1970s, the power of computers has grown at an astonishing rate. As such, the use of advance algorithms for business purposes, which requires a certain amount of computational power, have become more accessible.Before diving into Process Mining, this course will first discuss some basic concepts, theories, and methods regarding the visualization and improvement of business processes.
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Little progress has been made in recent years toward achieving a fully circular economy by 2050. Implementing circular urban supply chains is a major economic transformation that can only work if significant coordination problems between the actors involved are solved. On the one hand, this requires the implementation of efficient urban collection technologies, where process industries collaborate hand-in-hand with manufacturers, urban waste treatment, and city logistics specialists and are supported by digital solutions for visibility and planning. But on the other hand, it also requires implementing regional and urban ecosystems connected by innovative CO2-neutral circular city logistics systems smoothly and sustainably managing the regional flow of resources and data, often at large and with interfaces between industrial processes and private and private and public actors. What are relevant research questions from a city logistics perspective?
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