The potential of technological innovation to address urban sustainability has been widely acknowledged over the last decade. Across cities globally, local governments have engaged in partnership arrangements with the private sector to initiate pilot projects for urban innovation, typically co-funded by innovation subsidies. A recurring challenge however is how to scale up successful projects and generate more impact. Drawing on the business and management literature, we introduce the concept of organizational ambidexterity to provide a novel theoretical perspective on sustainable urban innovations. We examine how to align exploration (i.e., test and experiment with digital technologies, products, platforms, and services) with exploitation (i.e., reaping the financial benefits from digital technologies by bringing products, platforms, and services to the market), rooted in the literature on smart cities. We conclude that the concept of ambidexterity, as elaborated in the business and management literature and practiced by firms, can be translated to the city policy domain, provided that upscaling or exploitation in a smart city context also includes the translation of insights from urban experiments, successful or not, into new routines, regulations, protocols, and stakeholder/citizen engagement methods.
DOCUMENT
In many cities, pilot projects are set up to test new technologies that help to address urban sustainability issues, improve the effectiveness of urban services, and enhance the quality of life of citizens. These projects, often labelled as “smart city” projects, are typically supported by municipalities, funded by subsidies, and run in partnerships. Many of the projects fade out after the pilot stage, and fail to generate scalable solutions that contribute to sustainable urban development. The lack of scaling is widely perceived as a major problem. In this paper, we analyze processes of upscaling, focusing on smart city pilot projects in which several partners—with different missions, agendas, and incentives—join up. We start with a literature review, in which we identify three types of upscaling: roll-out, expansion, and replication, each with its own dynamics and degree of context sensitivity. The typology is further specified in relation to several conditions and requirements that can impact upscaling processes, and illustrated by a descriptive analysis of three smart city pilot projects developed in Amsterdam. The paper ends with conclusions and recommendations on pilot projects and partnership governance, and adds new perspectives on the debate regarding upscaling.
DOCUMENT
In this short paper, we give an overview on how this major trend is unfolding and, specifically, how it affects cities. We take the following starting points: • Digitalization is a strong force that “happens” everywhere in the (urban) society. It has positive and negative effects – explored later in this paper –, which might be promoted or redressed by collective action or government intervention. Rejecting or denying it may come at high costs; • Digital technologies offer new tools and answers to address urban issues; • Digital technologies and their adoption bring a lot of new and unpredictable challenges; • Digital technologies raise several new ethical questions and dilemma’s regarding privacy, safety and security; • As in any other major societal transition, legal and institutional systems are not prepared for the digital age. Reality is always ahead of new regulation, resulting in constantly moving “grey areas” where it is unclear which rules (should) apply – think of how to deal with services like AirBnB or Uber.
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