1e alinea column: Internet, social media, en al dan niet location based mobiele data hebben impact op de zichtbaarheid van de burger als consument, op business logica modellen en op hoe organisaties eruit gaan zien qua inrichting om in deze veranderende markt te overleven. In deze column de veranderingen in vogelvlucht en in onderling verband.
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Wereldwijd onderzoek: Hoe gebruiken nieuwsmedia social media? Jongeren lezen geen krant meer, ze kijken op hun smartphone die ze altijd bij de hand hebben. Binnen het lectoraat social media en reputatiemanagement van NHL hogeschool te Leeuwarden heeft een groep internationale studenten in 12 landen onderzoek gedaan. Hierbij hebben ze meer dan 150 social media sites bestudeerd van nieuws media. De resultaten maken deel uit van een internationaal onderzoek van NHL Hogeschool en Haaga Helia University. De onderzoeksvraag was: Wat speelt zich af in de nieuwsmedia? Persbureaus kunnen het overzicht gebruiken om hun social media te optimaliseren. En voor ieder die journalistiek een warm hart toedraagt is het interessante informatie over de nieuwsmedia in een overgangssituatie (2nd edition)
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In this paper, we investigate whether and to what extent exposure to a company's social media activities over time is beneficial for corporate reputation, and whether conversational human voice mediates this relation. In a two-wave longitudinal survey among 1969 respondents, we assessed consumers' exposure to an international airline's social media activities, perceived level of conversational human voice and perception of corporate reputation. The results show that consumers' level of exposure to company social media activities precedes perceptions of corporate reputation. Also, conversational human voice mediates the relation between consumers' level of exposure to company social media activities and perceptions of corporate reputation. We discuss the implications of the results for the presence of organizations in social media.
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In this paper we discuss the general approach and choices we made in developing a prototype of a social media monitor. The main goal of the museum monitor is to offer museum professionals and researchers better insight in the effects of their own social media usage and compare this with other actors in the cultural heritage sector. It gives researchers the opportunity to consider communication within the sector as whole. In the research project “Museum Compass” we have developed a prototype of a social media monitor, which contains data of current and historic online activities on Facebook, Twitter, YouTube, Foursquare and Flickr of all registered Dutch museums. We discuss – mostly in a practical sense – our approach for developing the monitor and give a few examples as a result of its usage.
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Het internet verandert de manier waarop we werk organiseren. Het maakt de 'schedule push' en de hiërarchische organisatie die het impliceert, overbodig en daarmee verdwijnt het type van control dat van oudsher wordt gebruikt om resources en taken, en klantvraag, levering en services op elkaar af te stemmen. Organisatorische hiërarchieën zijn te duur geworden om te blijven bestaan, en in veel gevallen is de manier waarop ze zaken coördineren gewoon niet meer nodig. De ingewikkeldheid van de kosten van het industriële complex begint de opbrengsten te overtreffen en het internet maakt het overbodig.
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50% van onze studenten vindt een stageopdracht waarin de term ‘social media’ voorkomt. Dat wil volgens mij een aantal dingen zeggen. 1) Bedrijven missen kennis van sociale media en/of hebben geen tijd het zelf op te pakken en 2) bedrijven denken dat een Twitterende student genoeg is om enige social presence te krijgen. Niet beseffende dat een gedegen strategie essentieel is voor een goede inzet van social media. Bij deze dus een crash course social media basics om je kennis en inzicht te verschaffen in hoe social media strategisch in te zetten. Dit artikel is gebaseerd op mijn onderzoek vanuit het Kenniscentrum Innovatie in Business van Hogeschool Utrecht. Na deel 1 en deel 2, is dit deel 3 in een reeks van 5.
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Aim: Participation of adolescents with autism spectrum disorder hardly occurs in settings outside of home and school. Little is known about how their participation is influenced by environmental factors. This study explored how and why adolescents with autism spectrum disorder perceive aspects of their environment as facilitators or barriers to their participation outside of home and school. Method: This explanatory case study explored the participation experiences of adolescents with autism spectrum disorder (15–21 years) from Zurich and surroundings with in-depth interviews and photo-elicitation, using photos made by the participants during activities outside of home and school. Data was analysed with a 7-step procedure. Result: The presence of two main themes seemed necessary to facilitate participation outside of home and school: “environmental prerequisites to attend activities”, which consists of five subthemes, such as “the company of trusted persons” and “the provision of knowledge and information”, and “social interchange and engagement”, which consists of three subthemes and describes how actual involvement can be supported. Conclusion: Our findings highlight the influence of trusted persons on adolescents with autism spectrum disorder, and the need to extend the support network for these adolescents to other individuals, services and society so that their participation in activities can be encouraged.
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Aim: Participation of adolescents with autism spectrum disorder hardly occurs in settings outside of home and school. Little is known about how their participation is influenced by environmental factors. This study explored how and why adolescents with autism spectrum disorder perceive aspects of their environment as facilitators or barriers to their participation outside of home and school. Method: This explanatory case study explored the participation experiences of adolescents with autism spectrum disorder (15–21 years) from Zurich and surroundings with in-depth interviews and photo-elicitation, using photos made by the participants during activities outside of home and school. Data was analysed with a 7-step procedure. Result: The presence of two main themes seemed necessary to facilitate participation outside of home and school: “environmental prerequisites to attend activities”, which consists of five subthemes, such as “the company of trusted persons” and “the provision of knowledge and information”, and “social interchange and engagement”, which consists of three subthemes and describes how actual involvement can be supported. Conclusion: Our findings highlight the influence of trusted persons on adolescents with autism spectrum disorder, and the need to extend the support network for these adolescents to other individuals, services and society so that their participation in activities can be encouraged.
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The COVID-19 pandemic has forced higher education (HE) to shift to emergency remote teaching (ERT), subsequently influencing academic belonging and social integration, as well as challenging students' engagement with their studies. This study investigated influences on student engagement during ERT, based on student resilience. Serial mediation analyses were used to test the predictive effects between resilience, academic belonging, social integration, and engagement.
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Climate change adaptation requires understanding of complex social ecological systems (SESs). One source of uncertainty in complex SESs is ambiguity, defined as the range and variety of existing perceptions in and of an SES, which are considered equally valid, resulting in a lack of a unique or single system understanding. Current modelling practices that acknowledge the presence of ambiguity in SESs focus on finding consensus with stakeholders; however, advanced methods for explicitly representing and aggregating ambiguity in SESs are underdeveloped. Moreover, understanding the influences of ambiguity on SES representation is limited. This paper demonstrates the presence and range of ambiguities in endogenous and exogenous system drivers and internal relationships based on individual fuzzy cognitive maps derived from stakeholder perceptions of climate change adaptation in Kenya and introduces an ambiguity based modelling process. Our results indicate that acknowledging ambiguity fundamentally changes SES representation and more advanced methods are required.
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