De toekomst van Customer Experience
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The age of digitisation: The influence of digital channels on customer experience and customer relationships
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The role of immersive technology in Customer Experience Management
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Customer journey
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New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated
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The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
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Business Customer eXperience Alignment Framework
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Mastering Meaningful Customer Connections
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Belevingsmonitor Nationaal Park Weerribben Wieden
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Evelien Besseling
Onderzoeker
Sannie van Boxtel
Lecturer
Wilke van Beest
Onderzoeker
Accessible tourism and hospitality
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Beleef de fysieke winkel op afstand: Mogelijkheden en effecten van nieuwe digitale technologie
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De Corona crisis als katalysator van digitale transformatie?
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HBO Postdoc Ondrej Mitas: Vacations for quality of life
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Heeft marketing de toekomst
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Hoe kunnen modebedrijven consumenten bewegen naar een duurzame kledingkast?
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Optimizing the effects of vacations on quality of life
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Personalised Aftermovies en festivalbeleving
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Publieke Dienstverlening in Digitale Transitie
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