Objective: To gain insight into how communication vulnerable people and health-care professionals experience the communication in dialogue conversations, and how they adjust their conversation using augmentative and alternative communication (AAC) or other communication strategies. Methods: Communication vulnerable clients and health-care professionals in a long-term care institution were observed during a dialogue conversation (n = 11) and subsequently interviewed (n = 22) about their experiences with the conversation. The clients had various communication difficulties due to different underlying aetiologies, such as acquired brain injury or learning disorder. Results from the observations and interviews were analysed using conventional content analysis. Results: Seven key themes emerged regarding the experiences of clients and professionals: clients blame themselves for miscommunications; the relevance of both parties preparing the conversation; a quiet and familiar environment benefitting communication; giving clients enough time; the importance and complexity of nonverbal communication; the need to tailor communication to the client; prejudices and inexperience regarding AAC. The observations showed that some professionals had difficulties using appropriate communication strategies and all professionals relied mostly on verbal or nonverbal communication strategies. Conclusion: Professionals were aware of the importance of preparation, sufficient time, a suitable environment and considering nonverbal communication in dialogue conversations. However, they struggled with adequate use of communication strategies, such as verbal communication and AAC. There is a lack of knowledge about AAC, and professionals and clients need to be informed about the potential of AAC and how this can help them achieve equal participation in dialogue conversations in addition to other communication strategies.
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The cultivation of intrinsic motivation is key in the 21th century, but most students in Dutch vocational education lack this quality. To foster intrinsic motivation, a strong career-learning environment is needed that enables students to develop career competencies and a career identity. However such an environment is absent in much of vocational education in The Netherlands. Research shows that the desired learning must be practice based (real life experiences are key), enable a dialogue (in order to attach personal meaning to real life experiences) and give students more autonomy in making choices in their school careers. Although there has been an increase in the use of portfolios and personal-development plans, these instruments are used mainly for improving success at school but are not in career and work. In addition research on the conversations between student and teachers/work-place mentors shows that the latter talk primarily to (65%), and about (21%), but rarely with (9%) students. The culture in schools is still predominately monological. Most teachers feel uncertain about their abilities to help students in developing career competencies and a career identity, though a growing number of teachers want to be trained in initiating meaningful career dialogues. In order to make such training successful in terms of promoting new guidance behaviours, it is essential that school managers create a strong career-learning environment for teachers. The Standards Era policies (Gatto, 2009) that dominate Dutch vocational education at the moment, however, leaves managers little space to do so. https://doi.org/10.1007/978-3-319-50734-7_7 LinkedIn: https://www.linkedin.com/in/reinekke-lengelle-phd-767a4322/
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In this visual report we present the inter-cultural dialogue between Academy Bezalel in Jerusalem and Academy Minerva in Groningen. From thuesday 16 November 18 o'clock and 17 november 12 o'clock a group of design students of these academy's were connected through all kind of digital tools and devices. They got to know each other, exchanged stereotypes and prejudices and worked together on design assignments through a specially for the occasion developed design tool.
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In order to deliver good work, professionals need agency – the ability to act and decide on the course of one’s actions. The agency of professionals in the public sector is however increasingly under pressure. Research suggests that these limitations on the agency of public professionals in turn limit their ability to create and sustain positive outcomes for the people and populations they serve.In this chapter, we discuss findings resulting from a longitudinal bottom-up action research approach in the Dutch education sector. The approach is aimed at strengthening the agency of public professionals, using professional dialogue as a central concept. We present and discuss both the methodology used and the results of that methodology in strengthening the agency of public professionals in 11 teams in 3 educational institutions.The results suggest that there are clear benefits of a tailor-made support for teams of professionals, such as employed in the action research. In varying degrees and dependent on context, this started or accelerated reflection on and improvement in setting goals, cooperation in the team and quality of work, thus at least partly increasing the agency of public professionals in the teams. In varying degrees, the lack of sufficient team and organizational conditions were found to often hinder the development of agency of public professionals.
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This dissertation describes a research project about the communication between communication vulnerable people and health care professionals in long-term care settings. Communication vulnerable people experience functional communication difficulties in particular situations, due to medical conditions. They experience difficulties expressing themselves or understanding professionals, and/or professionals experience difficulties understanding these clients. Dialogue conversations between clients and professionals in healthcare, which for example concern health-related goals, activity and participation choices, diagnostics, treatment options, and treatment evaluation, are, however, crucial for successful client-centred care and shared decision making. Dialogue conversations facilitate essential exchanges between clients and healthcare professionals, and both clients and professionals should play a significant role in the conversation. It is unknown how communication vulnerable people and their healthcare professionals experience dialogue conversations and what can be done to support successful communication in these conversations. The aim of this research is to explore how communication vulnerable clients and professionals experience their communication in dialogue conversations in long-term care and how they can best be supported in improving their communication in these conversations.
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This paper argues that there is a need for a dialogical learning space because soft skills are becoming increasingly important in an ever more unstable labour market. Where once a monological form of education worked to prepare youth for the future, now a dialogue is required. This dialogue, by definition or in the first place seek consensus, but assumes pluralism and even conflict and is thereby intended to be a true departure from the monological nature of education.
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De zogenoemde “21th century skills” worden, aldus het Ministerie van Onderwijs, steeds belangrijker. Het zijn eigenschappen die we terugvinden in de eindtermen van vrijwel alle hbo-opleidingen en die – in de woorden van Donald Schön – de kern zijn van een “reflective practitioner” : een vakvrouw of –man, die zichzelf in complexe situaties kan sturen en daardoor productief blijft. Eerder onderzoek van het lectoraat Pedagogiek van de Beroepsvorming heeft aangetoond dat een leeromgeving gericht op zelfsturing aan drie condities moet voldoen: er moet sprake zijn van praktijkgestuurd onderwijs, studenten moeten de kans krijgen een dialoog aan te gaan over de zin en betekenis van hun ervaringen in het praktijkgestuurde onderwijs en studenten moeten medezeggenschap hebben over hun eigen leerproces. Met name het realiseren van een dialoog blijkt echter heel moeilijk te zijn. Zowel docenten als studenten (en ook de onderwijsmanagers) zijn gewend aan onderwijs waarin zin en betekenis nauwelijks ter discussie staat. Het gevolg is dat ze vooral gericht zijn op reproductief en niet op betekenis-gericht leren. Zelfsturing vereist evenwel deze laatste vorm van leren. Zelfsturing vereist een dialoog over de zin en betekenis van ervaringen die de student “raken”. Dergelijke ervaringen roepen veelal emoties op die in eerste instantie niet begrepen worden. Zin en betekenis zijn “geen dingen in een doosje”; ze worden gaandeweg duidelijk in een gesprek waarin de docent verklaart noch verheldert, maar samen met de student op zoek gaat naar de juiste woorden. Dat zijn woorden waarvan de student voelt dat ze haar in staat stellen iets uit te drukken dat voorheen nog niet onder woorden gebracht kon worden. In dit boek wordt vanuit verschillende perspectieven en op basis van empirisch onderzoek ingegaan op de vraag in hoeverre het hbo er in slaagt een dergelijke dialoog met haar studenten te realiseren. Tevens wordt stilgestaan bij methoden om zo’n dialoog te realiseren.
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As a result of the changing notions of work schools are increasingly acknowledging that they have a strong responsibility to guide students not only in their academic growth, but also in their career development. This paper presents the result of a study about effects of teachers training on career dialogue promoting career competency development in students. For the quantitative part of the study, a quasi experimental research design is used to measure effects among 2500 students. Video-recordings of conversations are used for qualitative research. The results show only when the off-the-job training is followed by on-the-job coaching, the professionalizing proves to be effective on student level: students notice that the guidance conversations are more appreciative, reflective and activating and are about self image development, work and career actions. Also the observation on guidance conversations show that the conversations are more career related.
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This study reports the evaluation of a lesson series, developed in collaboration with teachers and experts, to generate a research-based solution for teaching critical thinking through Socratic dialogue in secondary vocational education. The lesson series has been evaluated for feasibility and tailoring to different target groups of students by five citizenship education teachers and 85 students. Data consisted of self-report questionnaires by teachers and students, complemented with observations of lessons. Results show that lessons based on Socratic dialogue for teaching critical thinking to students in secondary vocational education are considered a promising educational intervention. Teachers considered the lessons as feasible and well-tailored to their students and were able to implement the lessons in their classrooms. Students were motivated to participate, and their motivation did not decrease significantly during the lesson series. At the same time, students tended to be more motivated when the value of learning to think critically for their future profession was clearly substantiated. Practical implications from the evaluation of the lesson series were that, in addition to participating in Socratic dialogue, students need clear learning objectives and short assignments to remain active.
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In this chapter, we propose that the democracy we wish to see out in the world is influenced by the quality of our own “inner democracies”—that is: the quality of the democracies among and between the selves or voices in the landscape of the self. We must find ways out of the I-prisons we experience and perpetuate. With this in mind, we propose that ”writing the self,” a method whereby creative, expressive, and reflective writing is used to cultivate an internal dialogue and construct a new identity narrative (Lengelle, 2014), can assist in reshaping our stories about ”the Other and ourselves” and can contribute to personal and cultural healing and reconciliation. The inner dialogue reconciled is foundational for the external dialogue at the heart of global citizenship within education. Indeed, as Schellhammer argues, we must cultivate the self in order to become inter-culturally competent, and this includes facing shadow aspects through truthful dialogues with the self and caring for the self. https://doi.org/10.1007/978-3-319-62861-5_6 LinkedIn: https://www.linkedin.com/in/reinekke-lengelle-phd-767a4322/
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