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Sustainability communication #NoTimeToWaste

It is a fact that the communication branch has been involved in a big variety of unethical practices. Greenwashing exists because we in communications and our colleagues (mainly our colleagues of course J) made text and communication materials to let the green intentions of a company shine, by not including all the facts. Fortunately for the world we have NGO’s that did starting to check companies CSR efforts and intentions and CSR communication became more serious and based on facts and not only on intentions.

Making places and shaping destinations in Brazil: collaboration between universities, NGO’s and communities

Social Media for Development

This PhD research project is about how Dutch development NGOs use social media for their development projects. For this, the following research question has been investigated: how do Dutch development NGOs use social media to further the development activities of their organisations? The purpose of this study is to understand how development NGOs are trying to get to grips with social media. Given the exploratory nature of this research, a qualitative research approach was adopted. Both case studies and the grounded theory method were used for this study. This combination is ideal because with a case study one tries to understand, or explore a phenomenon, whereas, in grounded theory studies, one tries to build theory. Given that this study is concerned with how Dutch development NGOs perceive social media for their development projects, an interpretive paradigm seems appropriate. The grounded theory methodology for this research is consistent with the epistemology of interpretivism. The combination of case study research and grounded theory works well for theory building and has been applied in Information Systems and ICT for Development studies before. As the use of theory before data collection is in opposition to the principle idea of the grounded theory methodology, in which theory emerges from the data, this needs to be addressed when combining case studies and grounded theory. This issue was resolved by using an initial highlevel conceptual framework as a guiding instrument for both the noncommittal literature research and for the conceptualisation of the research problem, whilst not distorting the emergence of theory from the data. This study focuses on formally organised development NGOs who receive funding from the Dutch Ministry of Foreign Affairs for their development projects. From the approximately 100 organisations, fourteen NGOs were selected for this study. The choice of fourteen NGOs was driven by a theoretical sampling strategy. Data was collected via semi-structured interviews with 18 respondents and field-notes of meetings or events of 14 development NGOs. The data was analysed using the Glaserian coding procedure of grounded theory, starting with open coding, followed by selective coding, and ending with theoretical coding. Three major themes (or core categories as they are called in the grounded theory method), were identified. This study's first contribution is captured in the theme ‘NGO Enacting Values in Development’. This is about how an organisation’s values are enacted in the context of international development. The organisational mixture of development mind-sets influences organisational activities in development. The ideological trends that are stimulated by societal and technological changes have an impact on the organisation’s development strategy and the strategic collaboration network of development NGOs. The second contribution of this study is captured in the theme ‘NGO’s Views on Social Media Use’. This core category discusses the organisation’s view on the meaning of social media and includes the four following categories: technological, individual, collective and contextual views attributed to organisational social media. The four categories empirically demonstrate the concept of affordance clusters and the connections between them. The study’s third contribution is captured in the theme ‘NGO’s Use of Social Media in Development’, encompassing the social media activities of the studied development NGOs in their development projects. This has led to an assessment framework of organisational social media use by development NGOs, constructed by cross-referencing the organisational goals of development NGOs to the social media activity areas in the context of development. These themes represented by three core categories are inter-related. Feedback loops between NGO’s values in development, views on social media, and the actual uses of social media for development purposes have been discerned. This grounded theory study aims to build an initial theory of how NGOs might approach the use of social media in a development context. This qualitative study has produced some new concepts. This study has led to a substantive theory in the context of international development. Furthermore, this substantive theory is compared with three theory lenses, when applied on the data collected for this PhD research, in their ability to identify similar concepts as reached with the substantive theory following the grounded theory method. Finally, the thesis presents some avenues for future research that may help expand the substantive theory that has been developed under this research to formal theory

Digital Transformation of Development NGOs

This paper presents an exploration into how Northern-based development NGOs might change into digital social entrepreneurs while using the Internet or social media for their ICT for Development (ICT4D) related projects. The research explores the role of the Internet and social media in Northern-based development NGOs transitioning toward digital social entrepreneurship. This digital transformation observation is based on the findings of a grounded theory analysis of interviews, social media communications and reports of Dutch development NGOs. We observed a trend of service delivery by development NGOs -some young and small NGOs- transitioning to digital social enter-prises, being less dependent on government funding. The implications are that Northern-based development NGOs could be competing with local Southern NGOs or other local actors working on development. Furthermore, we suggest more research on the organisa-tional transformations ICT induces in the field of development activities.

Too late and too little? A NGO's perspective on the fuel standards for aeroplanes

Den Haag: Genève aan de Noordzee?

Den Haag en Genève zijn beide gastheer van vele Internationale Organisaties (IO’s) en non-gouvernementele organisaties (ngo’s). West-Europese, middelgrote steden kampen met toegenomen concurrentie op het gebied van het gastheerschap van organisaties als gevolg van de globalisering. Het doel van dit artikel is om Den Haag en Genève te vergelijken op het gebied van hun beleid ten aanzien van IO’s en ngo’s. Dit artikel behandelt de volgende onderzoeksvraag: Hoe is het beleid van Den Haag en Genève op het gebied van aantrekken en behouden van IO’s en ngo’s veranderd en op welke wijze kan de concurrentiepositie van beide steden worden verbeterd? De uitkomsten: Genève richt zich meer op het behouden terwijl Den Haag daarnaast ook focust op het aantrekken van organisaties. Genève is een omnivoor terwijl Den Haag zich vooral richt op thema’s als Vrede en Recht. Verbeterpunten zijn: internationale bereikbaarheid en medische voorzieningen (Den Haag), de woningmarkt en het parkeerprobleem (Genève), kinderopvang en het scheppen van discussiecentra (beide).