Self-organisation in environmental service delivery is increasingly being promoted as an alternative to centralised service delivery. This article argues that self-organised environmental service delivery must be understood in the context of legal rules, especially environmental legislation. The article’s aim is twofold: first, to understand the changing relationship between the government and citizens in self-organised service delivery, and second, to explore how self-organised environmental service delivery complies with environmental quality requirements stipulated in legislation. The empirical study focuses on wastewater management in Oosterwold, the largest Dutch urban development that experimented with self-organisation. The results show that while individual wastewater management was prioritised and implemented at scale, the applicable legal rules were not adequately considered and integrated. Consequently, the experiment led to a deterioration of water quality. The article concludes that the success or failure of self-organisation in delivering environmental services such as wastewater management critically hinges on ensuring compliance with environmental legislation.
Objectives This paper is the first multidisciplinary study into the impact of new skill requirements in the job on absenteeism. The aim of this study was to investigate whether economic skills obsolescence (ESO) increased both absence frequency and average duration mediated by burnout and/or work engagement.Methods A longitudinal study was conducted on data from the Dutch Study on Transitions in Employment, Ability and Motivation (N=4493). Structural equation modelling was used to test the specific direct and indirect effects of ESO on absence frequency and average duration, followed by bootstrapping to compute the confidence intervals.Results ESO at baseline had a positive relationship with burnout at follow-up. In turn, burnout was positively related to both absence frequency and average absence duration at follow-up. The bootstrap indirect effect test showed that ESO had a significant positive indirect effect, via burnout and (lower) work engagement, on absence frequency and average duration. Furthermore, ESO at baseline was negatively related to work engagement at follow-up. Work engagement, in turn, was negatively related to absence frequency and average duration at follow-up. The bootstrap test showed that ESO had a significant indirect effect, via work engagement, on absence frequency.Conclusion ESO is associated with subsequent absence frequency and average duration of workers, both mediated by burnout and decreased work engagement.
MULTIFILE
Purpose: This paper aims to present the findings from a European study on the digital skills gaps in tourism and hospitality companies. Design/methodology/approach: Mixed methods research was adopted. The sample includes 1,668 respondents (1,404 survey respondents and 264 interviewees) in 5 tourism sectors (accommodation establishments, tour operators and travel agents, food and beverage, visitor attractions and destination management organisations) in 8 European countries (UK, Italy, Ireland, Spain, Hungary, Germany, the Netherlands and Bulgaria). Findings: The most important future digital skills include online marketing and communication skills, social media skills, MS Office skills, operating systems use skills and skills to monitor online reviews. The largest gaps between the current and the future skill levels were identified for artificial intelligence and robotics skills and augmented reality and virtual reality skills, but these skills, together with computer programming skills, were considered also as the least important digital skills. Three clusters were identified on the basis of their reported gaps between the current level and the future needs of digital skills. The country of registration, sector and size shape respondents’ answers regarding the current and future skills levels and the skills gap between them. Originality/value: The paper discusses the digital skills gap of tourism and hospitality employees and identifies the most important digital skills they would need in the future.
MULTIFILE
Met huidige opleidings- en trainingsprogramma’s kan niet worden voldaan aan de groeiende vraag naar vakbekwame medewerkers op gebied van kunstmatige intelligentie (AI). Europa heeft daarom een innovatieve Europese AI-strategie nodig, die de bijscholing van werkenden kan versnellen om aan deze steeds toenemende vraag te voldoen. Doel Het project ondersteunt het Europese Pact for Skills door een strategie op het gebied van AI skills te ontwikkelen. Deze strategie moet leiden tot impact op het terugdringen van tekorten, hiaten en mismatches in skills op de arbeidsmarkt, en zorgen voor passende kwaliteit en niveaus van skills. Resultaten Verwachte resultaten en impactHet project omvat: de oprichting van een lange termijn partnerschap voor een innovatieve Europese alliantie voor AI; het ontwerpen en uitrollen van een innovatieve en duurzame strategie voor AI-skills op korte en lange termijn; het ontwikkelen, testen en uitrollen van opleidingscurricula in acht proeflocaties (5 universiteiten/hogescholen en 3 mbo-aanbieders); de aanpassing van programma's en kwalificaties aan de nieuwste marktbehoeften. het koppelen van micro-credentials aan het opleidingsaanbod Voordelen op lange termijnDe AI-skills strategie en de opleidingscurricula zullen, nadat ze zijn ontworpen en grondig getest in de praktijk, beschikbaar worden gesteld om te worden aangepast en opgeschaald in heel Europa. Op deze manier kan worden voldaan aan de huidige en toekomstige skills-behoeften van de AI-sector en kan de groei van AI-talent in Europa worden gestimuleerd. Looptijd 01 juni 2022 - 30 juni 2026 Aanpak Het project wordt als volgt uitgevoerd in negen werkpakketten: 1 – Projectbeheer en coördinatie 2 – Behoeftenanalyse 3 – Strategie voor AI-skills 4 - Ontwikkeling van een innovatief leerplan en trainingsprogramma 5 - Ontwikkeling van een certificeringssysteem 6 – Pilots in verschillende EU-landen 7 – Verspreiding en communicatie 8 – Duurzaamheid op lange termijn 9 – Kwaliteitsborging Inhoudelijk start het project met de behoeftenanalyse, waarin de skills mismatch op Europees niveau wordt geanalyseerd door o.a. de behoefte aan skills op basis van vacatures en beschikbaar relevant AI opleidingsaanbod te onderzoeken. Meer over ARISA Het vierjarige onderzoeksproject ARISA wordt gefinancierd door de Europese Unie via een Erasmus+ programma. Meer informatie vind je op de ARISA website, de ARISA Twitter en de ARISA LinkedIn. Lees ook dit artikel (ENG) over de start van ARISA.
Met huidige opleidings- en trainingsprogramma’s kan niet worden voldaan aan de groeiende vraag naar vakbekwame medewerkers op gebied van kunstmatige intelligentie (AI). Europa heeft daarom een innovatieve Europese AI-strategie nodig, die de bijscholing van werkenden kan versnellen om aan deze steeds toenemende vraag te voldoen.
I-DEMO aims at supporting EU tourism professionals in acquiring and developing key competences in game-based tourism in order to foster innovation and improve overall tourism organizations’ performance. Societal IssueIn the tourism sector occurs skills mismatch between offer and demand. The tourism market presents new needs, such as increasing employability of the tourism workforce. i-DEMO will foster and provide grounds for national and cross-border cooperation in the field of professional competencies.Benefit to societyThe specific objects on i-DEMO are: Enhancing specific skills and competences of DMO professionals and VET students in relation to creative game-based tourism.Designing an innovative and needs-oriented on-line training course “Game-based Tourism”, offered through an online platform, which integrates several sector-specific and transversal skills, including digital, entrepreneurial, and soft skills.Providing DMO professionals and VET students an I-DEMO toolkit to apply gamification and creative strategies in planning innovative and inclusive tourism offer and services. The toolkit includes guidelines and a Visual Virtual Map of EU good practices of creative strategies linked to game-based tourism.Enhancing the replicability potential of project results outside of the partners’ destinations.Collaborating partnersTIMESIS SRL, Italy (Lead Partner); The Phoenicians’ Route – Cultural Route of the Council of Europa based in Italy; Associazione Culturale Tuo Museo, Italy; Pafos Regional Board of Tourism, Cyprus; Stichting Breda University of Applied Sciences, Netherlands; Hellenic Open University, Greece; ACIF – Industrial and Commercial Association of Funchal – Chamber of Commerce and Industry of Madeira (Portugal); Wojewodztwo Kujawsko Pomorskie, Poland.
