This paper aims to develop a tool for measuring the clients’ maturity in smart maintenance supply networks. The assessment tool is developed and validated for corporate facilities management organizations using case studies and expert consultation. Based on application of the assessment tool in five cases, conclusions are presented about the levels of maturity found and the strengths and limitations of the assessment tool itself. Also, implications for further research are proposed.
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This paper aims to develop a tool for measuring the clients’ maturity in smart maintenance supply networks. The assessment tool is developed and validated for corporate facilities management organizations using case studies and expert consultation. Based on application of the assessment tool in five cases, conclusions are presented about the levels of maturity found and the strengths and limitations of the assessment tool itself. Also, implications for further research are proposed.
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This research investigates growth inhibitors for smart services driven by condition-based maintenance (CBM). Despite the fast rise of Industry 4.0 technologies, such as smart sensoring, internet of things, and machine learning (ML), smart services have failed to keep pace. Combined, these technologies enable CBM to achieve the lean goal of high reliability and low waste for industrial equipment. Equipment located at customers throughout the world can be monitored and maintained by manufacturers and service providers, but so far industry uptake has been slow. The contributions of this study are twofold. First, it uncovers industry settings that impede the use of equipment failure data needed to train ML algorithms to predict failures and use these predictions to trigger maintenance. These empirical settings, drawn from four global machine equipment manufacturers, include either under- or over-maintenance (i.e., either too much or too little periodic maintenance). Second, formal analysis of a system dynamics model based on these empirical settings reveals a sweet spot of industry settings in which such inhibitors are absent. Companies that fall outside this sweet spot need to follow specific transition paths to reach it. This research discusses these paths, from both a research and practice perspective.
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While smart maintenance is gaining popularity in professional engineering and construction management practice, little is known about the dimensions of its maturity. It is assumed that the complex networked environment of maintenance and the rise of data-driven methodologies require a different perspective on maintenance. This paper identifies maturity dimensions for smart maintenance of constructed assets that can be measured. A research design based on two opposite cases is used and data from multiple sources is collected in four embedded case studies in corporate facility management organizations. Through coding data in several cross-case analyses, a maturity framework is designed that is validated through expert consultation. The proposed smart maintenance maturity framework includes technological dimensions (e.g., tracking and tracing) as well as behavioral dimensions (e.g., culture). It presents a new and encompassing theoretical perspective on client leadership in digital construction, integrating innovation in both construction and maintenance supply networks.
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This paper analyzes the institutional context of maintenance purchasing in higher education. It aims to provide insights into the institutional complexities of smart maintenance purchasing in higher education institutes. In a case study, six external institutional fields and two internal institutional logics are identified. They create two types of institutional complexities that impede innovation if not treated correctly. Three ways are discussed to deal with those institutional complexities, 1) negotiating institutional field boundaries, 2) creating new institutional logics and practices, and 3) implementing institutional changes.
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Research suggests that construction clients, as building owner-occupier, are struggling to implement smart maintenance. This thesis assumes that this is due to a failure to fully understand the institutional complexities of smart maintenance. Hence, the aim of this thesis was to improve our understanding of these complexities and to develop theoretical and practical knowledge on the professionalization of construction clients in commissioning smart maintenance through stewardship. Stewardship theory portrays managers and employees as collectivists, pro-organizational and trustworthy, and can be used for designing collaborations based on intrinsic motivation and trust. A first insight from this thesis relates to how institutional complexity in smart maintenance management (SMM) can be understood (study 1). Institutional complexity is defined as the combined effect of 15 interorganizational and intraorganizational tensions that are active simultaneously. A second insight from this thesis relates to the capabilities that construction clients need to address the institutional complexities of SMM and connect various institutional fields (study 2). Using data collected from four cases involving two construction clients, a framework with eight maturity dimensions, involving 23 sub-dimensions, has been developed and validated. The third insight from this thesis relates to the role of the purchasing function in commissioning smart maintenance and emerged from considering the service triad concept (study 3). The findings indicate that the service triad concept fails to provide sufficient detail to adequately describe the construction client’s role in SMM. Hence, the service triad is extended to a service hexad. Our fourth insight relates to intrapreneurial stewardship (study 4). A process model for change implementation through stewardship interventions has been developed and then evaluated in a case study. The process model combines constructs from stewardship theory with intrapreneurship concepts and describes how employees can be coached by leaders during periods of organizational change. Together, the insights from the four studies are synthesized in a framework for client-led innovation in SMM and describe how construction clients can increase SMM maturity in institutionally complex environments through stewardship.
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The full potential of predictive maintenance has not yet been utilised. Current solutions focus on individual steps of the predictive maintenance cycle and only work for very specific settings. The overarching challenge of predictive maintenance is to leverage these individual building blocks to obtain a framework that supports optimal maintenance and asset management. The PrimaVera project has identified four obstacles to tackle in order to utilise predictive maintenance at its full potential: lack of orchestration and automation of the predictive maintenance workflow, inaccurate or incomplete data and the role of human and organisational factors in data-driven decision support tools. Furthermore, an intuitive generic applicable predictive maintenance process model is presented in this paper to provide a structured way of deploying predictive maintenance solutions https://doi.org/10.3390/app10238348 LinkedIn: https://www.linkedin.com/in/john-bolte-0856134/
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Optimization of aviation maintenance, repair, and overhaul (MRO) operations has been of high interest in recent years for both the knowledge institutions and the industrial community as a total of approximately $70 billion has been spent on MRO activities in 2018 which represents around 10% of an airline’s annual operational cost (IATA, 2019). Moreover, the aircraft MRO tasks vary from routine inspections to heavy overhauls and are typically characterized by unpredictable process times and material requirements. Especially nowadays due to the unprecedent COVID-19 crisis, the aviation sector is facing significant challenges, and the MRO companies strive to strengthen their competitive position and respond to the increasing demand for more efficient, cost-effective, and sustainable processes. Currently, most maintenance strategies employ preventive maintenance as an industrial standard, which is based on fixed and predetermined schedules. Preventive maintenance is a long-time preferred strategy, due to increased flight safety and relatively simple implementation (Phillips et al., 2010). However, its main drawback stems from the fact that the actual time of failure and the replacement interval of a component are hard to predict resulting in an inevitable suboptimal utilization of material and labor. This has two repercussions: first, the reduced availability of assets, the reduced capacity of maintenance facilities, and the increased costs for both the MRO provider and the operator. Second, the increased waste from an environmental standpoint, as the suboptimal use of assets, is also associated with wasted remaining lifetime for aircraft parts which are replaced, while this isn’t yet necessary (e.g., Nguyen et al., 2019).The recently introduced, condition-based maintenance (CBM) and predictive maintenance (PdM) data-driven strategies aim to reduce maintenance costs, maxi-mize availability, and contribute to sustainable operations by offering tailored pro-grams that can potentially result in optimally planned, just-in-time maintenance meaning reduction in material waste and unneeded inspections.
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B4B is a multi-year, multi-stakeholder project focused on developing methods to harness big data from smart meters, building management systems and the Internet of Things devices, to reduce energy consumption, increase comfort, respond flexibly to user behaviour and local energy supply and demand, and save on installation maintenance costs. This will be done through the development of faster and more efficient Machine Learning and Artificial Intelligence models and algorithms. The project is geared to existing utility buildings such as commercial and institutional buildings.
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Eindrapportage Smart Industry Hub Noord Nederland
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