What would Dutch society lose if the Tourism and Recreation sector does not survive and what is needed to preserve its societal value and, preferably even, enhance this value? In this report a combination of methods is used to answer the research question: a literature study, case studies, and a survey among entrepreneurs. A substantial number of scientific articles, advisory reports and conference contributions were analysed in various contexts and for different forms of T&R. In the literature study societal contributions were brought together in a structured manner. The cases reflect the breadth of the sector and serve as good examples of how the sector achieves its societal value, but they also illustrate the challenges. The survey produced several insights. Respondents were asked, for instance, to indicate for each societal value whether they saw a positive, negative or no contribution of the sector. By means of a points system a top 25 was composed and put into a table., this table was used to structure the findings from the study.
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Designers are increasingly collaborating with various stakeholders to address complex societal challenges. These challenges often require a codesign approach, where differ-ent actors with diverse perspectives and experiences unite to explore innovative ave-nues for change. Such collaboration requires empathy between the actors to under-stand each other’s perspective better in their interactions. This paper aims to assist so-cial designers in orchestrating such empathic codesign processes by introducing an Em-pathic Journey framework. This conceptual and practical framework is based on em-pathic design theory and three design cases which used Virtual Reality for perspective exchange between actors. The framework addresses the importance of integrating an emotional spark through immersion and the necessity of embedding immersive experiences in a larger journey.
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In a rapidly evolving world, the need for innovative approaches to societal challenges is more critical than ever. As partners of the Network Applied Design Research (NADR), we believe that applied design research can be a promising approach for addressing complex issues in many domains, such as health-care, digital media, and urban sustainability. But what makes applied design research such a power-ful force for societal change? And how can designers move beyond mere problem-solving to create lasting impact? To discuss this, NADR applies an annual knowledge cycle where researchers submit contributions that are mutually reflected upon. The contributions you can read in these preceedings are the result of such a knowledge-sharing process. The twenty-one contributions are divided into four themes, each addressing a different dimension of the issue at hand. Contributions in part 1 – Connecting System Levels - emphasise the relationship between small-scale interventions and large-scale change. Contributions in part 2 - Theory of Change - examine how change processes actually take place. Contributions in part 3 - Balancing Different Worldviews - address the unique perspective that each stakeholder involved contributes. And contributions in part 4 - Beyond Solutionism - discuss whether it is at all possible to develop ready-made ‘solutions’ to the complex challenges we are facing.
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Transitions can be facilitated through collective networked action, moving from coordinated learning towards more forceful interventions. This coordinated effort is challenging in more extended learning and innovation networks. Creating and maintaining an overview of activities within such a network and connecting them to a common cause can be a powerful approach. A tool named MissionMapping was developed in an iterative process in applied co-design research. With the tool, we intend to allow for a more holistic perspective when navigating the activities of the network related to the transition by working towards more of an overview of the questions and activities within the network. This article describes three cases in which MissionMapping was applied to facilitate synergy in networks of people collaborating on societal challenges. A cross-case analysis was done to develop insights on how MissionMapping supports the synergy of goals and projects within societal challenges. MissionMapping allows participants to build their mission landscape. They combine individual activities to create shared territories. The tool was developed in an iterative process. In the three cases, different versions of the tool were used during live workshops. After the cases and applying MissionMapping in other cases, the tool results in a flexible set that can be adapted to different purposes for a workshop and adopted by others who like to apply the tool. The article presents insights resulting from a cross-case analysis of applying the MissionMapping tool. One insight was that it is difficult to keep track of adjustments over time when the network dynamics change. Additionally, we found that while preparing the workshop, adjusting and printing the tiles cost time and are not easily transferable to others who might be interested in applying the tool. Navigating the mission resulted in increased enthusiasm for the topic at hand. The form factor also seems to contribute to a sense of agency. However, the increased agency does not automatically transfer to actions, as organisations are often inflexible. MissionMapping stimulates the development of a shared language through the landscape metaphor. This helps to cross boundaries in multidisciplinary networks. Capturing and transferring insights visually and digitally was quite challenging. Further exploration is needed to find an effective method. It is difficult to capture the impact of the MissionMaps and requires monitoring over time. For now, we conclude that it benefits collaboration, creates overviews in complex networks, and may fuel idea generation.
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"Despite many efforts, people with a refugee background still have great difficulties to find a job on the Dutch labour market. This has adverse consequences for the economic independence of people with a refugee background, their social connections, personal development, health and general well-being, but also for employers as well as society in general. There are many sectors in the Dutch labour market with large, structural labor shortages, while at the same time much talent remains untapped. Meanwhile, more and more social enterprises in the Netherlands are stepping into this void, with the explicit goal to facilitate access to the labour market for people with a vulnerable position, including people with a refugee background. Consequently, these so-called work integration social enterprises (WISEs) are — by far — the dominant type of social enterprises in the Netherlands. Although the diversity between WISEs in terms of economic sectors, specific target groups and business models is large, the way in which they organize their key activities can serve as an example for regular employers, who still tend to think in problems rather than opportunities when it comes to employing people with a refugee background. At the same time, the impact of these social enterprises still remains relatively limited in comparison to the scale of the societal challenge. The aim of this study therefore is twofold: 1) to obtain a better understanding of the role of WISEs with regard to the sustainable labor participation of refugees, and 2) to assess the ways in which WISEs can scale their societal impact with respect to labour participation of refugees. These conference proceedings focus in particular on (new) forms of collaboration between WISEs and regular employers that aim to become more inclusive employers."
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Societal aspects play an important role in successful implementation of renewable energytechnologies such as hydrogen. In Work package 10 (WP10) within the Hydelta 2.0 research program,we investigated the societal challenges and lessons learned for deploying hydrogentransport/distribution and application within the built environment in the Netherlands. Furthermore,we studied how these societal challenges can be successfully embedded within an implementationstrategy. In this deliverable (D10.3), the conducted field research of four cases, each in a differentphase of implementation (Rozenburg, Lochem, Wagenborgen, Stad aan ’t Haringvliet), is described.The central themes that we covered in this research are public support, (risk) communication, safetyand the experience of safety, and perceived success of the project. For each case, we interviewedlocal stakeholders (24 interviews in total) and residents, including people living nearby the hydrogenpilot (17 interviews, 68 questionnaires and approximately 90 conversations). The results show mostlypositive indications for public support (although this is not yet known for Stad aan ‘t Haringvliet). Inall cases, the importance of communication between stakeholders and between stakeholders andpotentially participating residents is acknowledged, even though there seems to be a lack ofcommunication with residents living in the vicinity of hydrogen pilots. This is a missed opportunityand a potential risk, as these residents may have questions and doubts, for instance about theprogress and decisions that have been made in the project. Positive attitudes concerning the safetyare partly attributed to the trust people have in the involved stakeholders. It also seems importantthat there is a contact person whom people can reach in case of questions or concerns. Additionally,in some of the cases a demonstration house, where people can experience what it means when ahouse is heated with hydrogen, seems successful. Thus, the findings emphasize the importance ofbroad and frequent communication, not only with the directly involved residents, but also withpeople who live in the vicinity of a hydrogen pilot. Communication is not only important in theplanning and implementation phase of the project, but also at the end of the implementation phase.Finally, shared ownership of the project and inclusion of all stakeholders in all phases of the projectseems important to prevent delays in the project.
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Can you remember the last time the ground gave way beneath you? When you thought the ground was stable, but for some reason it wasn’t? Perhaps you encountered a pothole on the streets of Amsterdam, or you were renovating your house and broke through the floor. Perhaps there was a molehill in a park or garden. You probably had to hold on to something to steady yourself. Perhaps you even slipped or fell. While I sincerely hope that nobody here was hurt in the process, I would like you to keep that feeling in your mind when reading what follows. It is the central theme of the words that will follow. The ground beneath our feet today is not as stable as the streets of Amsterdam, your park around the corner or even a poorly renovated upstairs bedroom. This is because whatever devices we use and whatever pathways we choose, we all live in hybrid physical and digital social spaces (Kitchin and Dodge 2011). Digital social spaces can be social media platforms like Twitter or Facebook, but also chat apps like WhatsApp or Signal. Crucially, social spaces are increasingly hybrid, in which conversations take place across digital spaces (WhatsApp chat group) and physical spaces (meeting friends in a cafe) simultaneously. The ground beneath our feet is not made of concrete or stone or wood but of bits and bytes.
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Toelichting op het rapport Opgave AI van de Wetenschappelijke Raad voor het Regeringsbeleid (WRR).
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Energy efficiency has gained a lot of prominence in recent debates on urban sustainability and housing policy due to its potential consequences for climate change. At the local, national and also international level, there are numerous initiatives to promote energy savings and the use of renewable energy to reduce the environmental burden. There is a lot of literature on energy saving and other forms of energy efficiency in housing. However, how to bring this forward in the management of individual housing organisations is not often internationally explored. An international research project has been carried out to find the answers on management questions of housing organisations regarding energy efficiency. Eleven countries have been included in this study: Germany, the United Kingdom (more specifically: England), France, Sweden, Denmark, the Netherlands, Switzerland, Slovenia, the Czech Republic, Austria and Canada. The state of the art of energy efficiency in the housing management of non-profit housing organisations and the embedding of energy efficiency to improve the quality and performance of housing in management practices have been investigated, with a focus on how policy ambitions about energy efficiency are brought forward in investment decisions at the estate level. This paper presents the conclusions of the research
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Expectations are high for digital technologies to address sustainability related challenges. While research into such applications and the twin transformation is growing rapidly, insights in the actual daily practices of digital sustainability within organizations is lacking. This is problematic as the contributions of digital tools to sustainability goals gain shape in organizational practices. To bridge this gap, we develop a theoretical perspective on digital sustainability practices based on practice theory, with an emphasis on the concept of sociomateriality. We argue that connecting meanings related to sustainability with digital technologies is essential to establish beneficial practices. Next, we contend that the meaning of sustainability is contextspecific, which calls for a local meaning making process. Based on our theoretical exploration we develop an empirical research agenda.
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