The essence of a democratic process is the guarantee that citizens have free and easy access to public information. How can that be made possible and how can people learn to use that information critically? In earlier papers (Boef, et.al. 2008 and 2009), we discussed the relationship between public library, press and the free access to relevant information. In this paper, we concentrate on the role of journalistic media in making public information accessible for the citizen. Our starting point is the fact that the citizen, in shaping her or his position in relation to political and other societal issues needs fewer opinions of others, but more reliable information; verified and certified by professionals. That way, the citizen will become enabled to create and to ground his or her opinion. Based on that solid foundation, opinions and comments of others can be appreciated and rated. Finally, we will discuss the ongoing process of the disappearing of independent media and the negative effect on the democratic process, and hence the need for a new generation of Internet savvy civil journalists.
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The central thesis of this book is that access to information represents a vital aspect of contemporary society, encompassing participation, accountability, governance, transparency, the production of products, and the delivery of services. This view is widely shared, with commentators and scholars agreeing that access to information is a key factor in maintaining societal and economic stability. However, having access to information does not guarantee its accessibility. Assuming that information is (cognitively) interpretable is incorrect, as many practical examples illustrate. In the first chapter, this book offers insights into the challenge of access to information in a digitalized world. The concepts of access and accessibility are addressed, elucidating their meanings and delineating the ways in which they are influenced by the exponential growth of information. It examines how information technology introduces a novel access paradox. The second chapter examines the challenges to access to and accessibility of information in a digitalized, hybrid world where code may be law, where there is an inescapable loss of privacy, where doing business opens and restricts access, where literacy is a necessity to survive ‘digital divides,’ and where environmental concerns may have an adverse effect on high expectations. The third chapter presents a review of theoretical approaches to access and accessibility from seven different research perspectives: information access disparity, information seeking, information retrieval, information quality, information security, information management, and archives management. Six approaches to information access and accessibility are identified: [1] social, economic, and political participation; [2] ‘smart’ and evolving technology; [3] power and control; [4] sense-making; [5] knowledge representations, and [6] information survival. The fourth chapter addresses the bottlenecks and requirements for information access and accessibility, culminating in a checklist for organizations to assess these requirements within their own business processes. In the fifth chapter, some perspectives on artificial intelligence and the future of information access are presented. The sixth chapter represents an attempt to draw conclusions and to bring this book to a close.
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The realization of human rights standards depends in part on the commitment of local actors. It can be argued that local public service professionals such as social workers can also be regarded as key players. The possible role of social workers becomes imperative if these professionals are working in a policy context that is not congruent with human rights. If existing laws or policies cause or maintain disrespect for human rights, social workers are in a position to observe that this is having an adverse impact on clients. When social workers are regarded as human rights actors, the question arises how they can or should respond to law and policy that impedes them in carrying out their work with respect for human rights. This article adds to existing theories on social workers as human rights actors by examining the practices of social professionals working in such a challenging policy context. The research took place among professionals in social district teams in the city of Utrecht, the Netherlands. Following a series of decentralizations and austerity measures the social care landscape in the Netherlands has changed drastically over the last few years. As a result, social workers may find themselves on the one hand trying to realize the best possible care for their clients while on the other hand dealing with new laws and policy expectations focused on self-reliance and diminished access to specialist care. The article explores how social professionals’ responses to barriers in access to care affect human rights requirements. In doing so, this socio-legal study provides insight into the ways in which everyday social work relates to the realization of human rights at the local level.
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This study explores how journalists in highspeed newsrooms gather information, how gathering activities are temporally structured and how reliability manifests itself in information-gathering activities.
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Background: Lexical access problems of inflected verbs are common in aphasia. Previous research addressed these problems either in purely linguistic terms (e.g., verb movement) or in terms of lexical characteristics (e.g., frequency). We propose a new measure of verb complexity, which combines linguistic and lexical characteristics and is formulated in terms of Shannon’s information theory. Aims: We aim to explore the complexity of individual verbs and verb paradigms and its effect on lexical access, both in unimpaired people and people with aphasia (PWA). We apply information theory to investigate the impact of verb complexity on reaction time (RT) for lexical decision. Methods & Procedures: 20 non-fluent aphasic subjects and 11 age-matched and education-matched peers performed an auditory lexical decision task containing 286 real and 286 phonotactically legal non-word past tense forms (regulars and irregulars). RTs and error rates were measured. Two information-theoretic measures were calculated: inflectional entropy (reflecting probabilistic variability of forms within a given verbal family) and information load (I) (reflecting complexity of an individual verb form). The effect for these and other more traditional measures on RT were measured. Outcomes & Results: Linear mixed model analyses to the data for each group with participant and verb as crossed random effects were performed. Results show that for all groups inflectional entropy had a facilitatory effect on RT. There was a group effect for inflectional entropy indicating that for the patients with aphasia the effect of inflectional entropy was less pronounced. At the same time, I did correlate with latencies for healthy adults but not for individuals with aphasia. Conclusions: Our results demonstrate that the decrease in lexical processing capacity characteristic for PWA has a measurable effect that can be calculated using information theoretical means. According to our model, these individuals have particular difficulties with processing lexical items of higher complexity, as measured by individual I, and benefit less from the support normally provided (in comprehension) by other members of the corresponding lexical network. Finally, the proposed information-theoretic complexity measures, which encompass both frequency effects and linguistic parameters, provide a superior measure of lexical access, and have a better explanatory power for the analyses of access problems found in non-fluent aphasia, compared to analyses based on frequency only.
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This paper details the lessons learned in the process of setting up a new open access (OA) journal from scratch. The Journal of the European Honors Council (JEHC) was started in 2016, published its first issue in 2017, and is currently publishing its fifth issue. The development of JEHC is described in four phases: lead-up to the first idea (2015-2016), from first idea to first issue (2016-2017), professionalization (2017-2018), and increasing impact (2018-). Ten lessons learnt are detailed: (1) do a realistic needs assessment; (2) involve committed people with skills, passion, and time; (3) provide a low-barrier publication option; (4) identify and pick ‘low-hanging fruit’; (5) get your basics organized; (6) invest time in technical knowledge; (7) professionalize in phases; (8) be transparent, open, and personal; (9) try to avoid monetary transactions as much as possible; and (10) printing can help. The main piece of advice to others wishing to start an OA journal is: inform yourself well before you start, but do not be afraid to learn along the way.
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Accessible legal assistance is crucial to ensuring access to justice for all and essential for the rule of law and a functioning democracy. Many people in the Netherlands, especially vulnerable and disadvantaged groups, rely on frontline legal services at a local level for access to justice. Frontline legal assistance provides information and advice, while secondary legal assistance offers procedural assistance. When people face barriers, for example due to limited language proficiency or limited digital skills, in seeking assistance from frontline professionals, they may not be referred to a lawyer or a court, and thus be limited in their access to justice. Based on recent (empirical) research on the accessibility of (frontline) legal assistance, the authors reflect on the question how research can contribute to access to justice and the rule of law in the Netherlands.
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The research described in this paper provides insights into tools and methods which are used by professional information workers to keep and to manage their personal information. A literature study was carried out on 23 scholar papers and articles, retrieved from the ACM Digital Library and Library and Information Science Abstracts (LISA). The research questions were: - How do information workers keep and manage their information sources? - What aims do they have when building personal information collections? - What problems do they experience with the use and management of their personal collections? The main conclusion from the literature is that professional information workers use different tools and approaches for personal information management, depending on their personal style, the types of information in their collections and the devices which they use for retrieval. The main problem that they experience is that of information fragmentation over different collections and different devices. These findings can provide input for improvement of information literacy curricula in Higher Education. It has been remarked that scholar research and literature on Personal Information Management do not pay a lot of attention to the keeping and management of (bibliographic) data from external documentation. How people process the information from those sources and how this stimulates their personal learning, is completely overlooked. [The original publication is available at www.elpub.net]
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Internet on the Outstation provides a new take on the digital divide. Why do whole communities choose to go without the internet when the infrastructure for access is in place? Through an in-depth exploration of the digital practices occurring in Aboriginal households in remote central Australia, the authors address both the dynamics of internet adoption and the benefits that flow from its use. The book challenges us to think beyond the standard explanations for the digital divide, arguing that digital exclusion is not just another symptom of social exclusion. At its heart, Internet on the Outstation is a compelling examination of equality and difference in the digital age, asking: Can internet access help resolve the disadvantages associated with remote living?Internet on the Outstation is the result of a multi-year research collaboration, which included a trial of internet infrastructure, training and maintenance in three small Aboriginal communities (known as outstations). During the research phase, Ellie Rennie, Eleanor Hogan and Julian Thomas were based at the Swinburne Institute for Social Research in Melbourne. Robin Gregory and Andrew Crouch worked at the Centre for Appropriate Technology, an Indigenous-owned research and training organization in Alice Springs. Alyson Wright worked for the Central Land Council, the representative body for traditional owners of the central Australia region.
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